The City of Vaughan is one of Canada’s fastest-growing municipalities with a population of more than 320,000. Vaughan is a city of choice that promotes diversity, innovation and opportunity for all citizens, fostering a vibrant community life that is inclusive, progressive, environmentally responsible and sustainable.

“Our goal is that when people think of an accessible city, Vaughan will be the first one that comes to mind. We want to be leaders.”
– Warren Rupnarain, Accessibility & Diversity Coordinator


People who have trouble typing, moving a mouse or reading due to a variety of conditions such as:

  • Stroke/paralysis
  • Arthritis
  • Multiple Sclerosis (MS)
  • Parkinson's disease
  • Cerebral Palsy (CP)
  • Dyslexia
  • Mild visual impairment
  • Limited proficiency in English
  • Literacy deficiencies
  • Other learning or reading issues


Simple to use, the Level Access assistive technology app is activated in moments.

User Guide


Freedom To Get Around


The City of Vaughan goes beyond fully wheelchair accessible public buses and GO Train service. It has led the way with accessible taxi service, becoming York Region’s first municipality to offer wheelchair accessible cabs through Astro Taxi Brokerage. Riders with disabilities can now make spontaneous transportation plans, just like anyone else who takes taxis, while paying the regular meter rate. And the new barrier-free subway extension will allow for easy connections within the Vaughan Metropolitan Centre as well as for seamless travel to downtown Toronto. Commuters will be able to reach Union Station in just 45 minutes.

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Opening Doors


When it comes to Vaughan’s public spaces, the City is breaking barriers with state-of-the-art accessibility upgrades. The Innovative Path System pilot project, installed in 2015 at Vaughan City Hall, allows visitors with vision challenges to navigate the building using an electronic cane, Bluetooth technology and audio feedback. Vaughan is the first city in Canada to showcase this technology. As well, the future Mackenzie Vaughan Hospital will provide improved access to healthcare services for the growing community.

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Programs and Services


Vaughan provides a range of accessible programs and services for people with disabilities. The City’s recreational opportunities foster a respectful and barrier-free community, and encourage the development of life skills. Want more information? The City of Vaughan’s one-stop contact centre – Access Vaughan – uses Textnet software and Ubiduo technology for conversations with people with hearing challenges.

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Working In Vaughan


The City of Vaughan is committed to equity for its employees with visible and non-visible accessibility challenges. As a multicultural city – where 45 per cent of residents are immigrants, more than a quarter of the population belong to a visible minority and 99 different languages are spoken – diversity is a clear strength. The City offers a comprehensive benefits package to its employees, as well as professional growth opportunities. More than 11,000 businesses operate in Vaughan, employing almost 200,000 people. Vaughan’s stable economy is one reason why many people choose to work here.

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Citizens First


The mission of the City of Vaughan is citizens first through service excellence. The Vaughan Accessibility Advisory Committee meets regularly to guide the City in removing and preventing barriers in policies, practices, programs and services in a way that meets the requirements of the Accessibility for Ontarians with Disabilities Act (AODA).

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