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The State of Digital Accessibility Financial Sector Report compiles 2021 survey results from professionals in banking and financial services organizations who shared a candid look into their accessibility programs.

Explore current trends in accessibility practices and programs in the financial sector — what drives them, who owns them, and the common challenges they face.

NEW IN 2021 The exponential growth of (and reliance on) virtual access to services has made digital inclusion a much higher priority, and this year’s report looks at the impact of COVID-19 and how it has spurred new awareness and a heightened commitment to creating accessible web and mobile experiences.

2021 State of Digital Accessibility for Financial Sector Organizations Report


Download the 2021 Financial Sector Report