Featherstone & Friends: AODA Facts & Figures You Need to Know in 2020

Written by: Kim Phillips

Original Presentation Date: March 31, 2020

The Accessibility for Ontarians with Disabilities Act (AODA) was introduced in 2005 with the goal of removing barriers and making it easier for persons with disabilities to participate in their communities and workplaces. The law defines and enforces specific standards related to information, communications, customer service, employment, public spaces, and transportation, which have been rolling out over the last 15 years.

In the second installment of the Featherstone & Friends series, Chief Experience Officer Derek Featherstone was joined by Monica Ackermann, Director of Global Digital Accessibility at Scotiabank, to discuss AODA:

  • Requirements for websites
  • Target technical standards
  • Training requirements
  • Accessibility compliance reporting
  • Compliance deadlines

Webinar resources include the recorded presentation and CART transcript.

The Presenters

Monica AckermannMonica Ackermann

Director, Global Digital Accessibility, Scotiabank

Based in Toronto, Monica and her team work to embed accessibility best practices into the development of information and communication technologies used by both customers and employees. Monica is a professional engineer and has a Masters in Critical Disability Studies from York University. She served on the board of ARCH Disability Law legal aid clinic for six years and was a member of the Accessibility for Ontarian’s with Disabilities Act Employment Standards Development Committee. She has a career long passion for inclusive digital spaces and the inclusion of persons with disabilities into the workforce.

Derek FeatherstoneDerek Featherstone

Chief Experience Officer, Level Access

Derek is an internationally known speaker, practitioner and authority on accessibility and inclusive design. He has been working on the web since 1999, when he left his career as a high school teacher to start his own web design company. Derek is now the Chief Experience Officer at Level Access — focused on ensuring that accessibility and inclusion are an integral part of creating outstanding customer experiences. He teaches teams accessibility concepts and skills, and leads hands-on workshops with teams of all sizes. Working with Derek will help you analyze and improve your process, and incorporate accessibility and inclusive design processes into your UX and service design practice and development methodologies.