Guide
The 2020 State of Digital Accessibility for E-commerce and Products & Services
The 2020 State of Digital Accessibility Report for the E-commerce and Products & Services Sectors compiles survey results from professionals in Retail, Business Services, Media, Transportation, Consumer Products & Services, and related industries who shared a candid look into their accessibility programs–what drives them, challenges they’re facing, and their goals for 2020 and beyond.
Benchmark your own accessibility initiatives and find valuable insights like these from other professionals in the public sector:
- Their top 5 business drivers for prioritizing digital accessibility
- How many are including people with disabilities in their accessibility testing
- The types of testing tools they’re using (and where those are falling short)
- Which accessibility activities are most frequently outsourced
- Top goals for maturing their accessibility programs in 2020
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