Guide
The 2020 State of Digital Accessibility for E-commerce and Products & Services
The 2020 State of Digital Accessibility Report for the E-commerce and Products & Services Sectors compiles survey results from professionals in Retail, Business Services, Media, Transportation, Consumer Products & Services, and related industries who shared a candid look into their accessibility programs–what drives them, challenges they’re facing, and their goals for 2020 and beyond.
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Benchmark your own accessibility initiatives and find valuable insights like these from other professionals in the public sector:
- Their top 5 business drivers for prioritizing digital accessibility
- How many are including people with disabilities in their accessibility testing
- The types of testing tools they’re using (and where those are falling short)
- Which accessibility activities are most frequently outsourced
- Top goals for maturing their accessibility programs in 2020
