Guide

8 Questions to Ask a Design Firm Before You Hire Them to Create an Accessible Website

Picking the right firm to design your new website is difficult enough. When you add accessibility to the mix, it becomes even harder. The stakes move from “Will our visitors like the new site?” to “Will our visitors with disabilities be able to use it or will we be at risk for an ADA lawsuit?”

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A collection of accessible digital applications

Many web design firms truly believe they can create an accessible website. Taking them at their word can be a costly mistake. Agencies without dedicated accessibility expertise don’t know what they don’t know. Don’t let their inexperience leave you liable for punishable compliance errors after the site is live. Organizations are sued daily, incurring redesign and redevelopment costs, legal fees, and bad press.

Protect yourself. Ask these eight simple accessibility questions of your digital agency before outsourcing your next website design project.

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