It's official: Level Access and eSSENTIAL Accessibility are becoming one! Read the Press Release.

Creating Accessible Digital Experiences with Our Customers

Customers Reflect on the Importance of GAAD

Tune in with Tim Springer, Level Access Co-Founder and CEO, alongside customers and partners as they share their accessibility success stories in honor of GAAD. Featuring United Airlines, AbleGamers, and the American Bankers Association.

CarMax’ & Edmunds’ Drive to Better Accessibility

Discover the driving force behind CarMax’ and Edmunds’ companywide commitment to building more accessible, inclusive digital experiences for customers, partners, and staff. Level Access is pleased to partner with the Cadillac of their industry on their road to better accessibility.

Get Involved with GAAD

In celebration of GAAD on May 19, Level Access employees across the country are participating in a company-wide day of service. Looking for inspiration on how to get involved?

Discover dozens of in-person and virtual service opportunities by browsing planned GAAD Events & Activities.

Tune in and join the conversation on LinkedIn as our employees, customers, and partners share their GAAD ideas and activities.

Brush up on digital accessibility basics by exploring our online resources.


A Starting Guide To Disability Awareness & Etiquette

A small group of people interacting with devices

We all find ourselves in situations from time to time when we don’t know what to say or do, and sometimes those situations involve interacting with a person with a disability. When is it okay to offer assistance? Are there certain words or phrases you should avoid using? How can you ask questions without sounding offensive?

In this session you’ll learn about:

  • Types of disabilities and the unique barriers people face
  • Common courtesies and etiquette for specific situations
  • How to appropriately and effectively engage with your colleagues, customers, and others in the community with disabilities.


Access the On-Demand Webinar

Learn from Our Customers


Why Diversity, Equity, & Inclusion (DEI) … and Why Now?
with Huntington Bank

Huntington National Bank Logo
Discover what diversity, equity, and inclusion (DEI) can mean to your business, brand, and bottom line. Learn how Huntington Bank grew from accessibility to inclusion to making both an executive leadership priority.

Access the On-Demand Webinar

Fostering an Enterprise-wide Culture of Inclusion
with University of Cincinnati

University of Cincinnati logo
Struggling to expand your Accessibility program? Learn how University of Cincinnati (UC) grew from enforcing compliance to fostering a culture of inclusion where accessibility standards are shared and supported across the organization.

Access the On-Demand Webinar

Frequently Asked Questions for Increasing Inclusion

team working together


How do I make my organization more inclusive?

Many people with disabilities want to work and have valuable skills they bring to the table. Diversity of people leads to diversity of thought, which results in better and stronger organizations!

What can you do?

  • Take an honest look at your current level of diversity.
  • Review your organization’s policies.
  • Start an Employee Resource Group (ERG) for people with disabilities.
  • Educate your current team members about diversity & inclusion.
  • Connect with disability leaders and advocates in your area.

How can I help coworkers with disabilities?

Here are 5 quick tips for being the best coworker for a person with a disability:

  • Treat them like everyone else.  A coworker with a disability is just like any other coworker. Walk right up and say hello, introduce yourself, chat about the weather or the local sports teams.
  • Ask them how they prefer to communicate. While your team may use Slack or Teams to send quick messages to one another, your new coworker may find it easier to get these messages via email. Make a note for yourself so you don’t forget.
  • Be sure your documents are accessible. All Microsoft programs have an Accessibility Checker feature you can run to ensure you’ve reached a minimum level of accessibility.
  • Do not help without asking first. Unless your coworker is in immediate physical danger, always ask before lending a hand. The answer may be, “No thanks, I’ve got it!” Even if it takes them longer to do a task than it would for you, if they want to do it independently, let them.
  • Memes and GIFs need alt text. If you’re playing with GIPHY in Slack, you can reply to the GIF and write alternative text so coworkers with visual disabilities are in on the LOL or #fail moment.
Illustration of multiple people standing next to each other.
Illustration of a woman using screen reader technology

How do people with disabilities use technology?

You may have never seen a blind person use a computer, and that’s okay! We’re answering all your awkward questions so you can feel confident hiring people with disabilities.

To bridge the gap between their abilities and the tasks they need to do for work, people with disabilities use assistive technology.

Assistive technology includes: