Graphic of computer screen showing health charts

Inaccessible Healthcare Websites: The Risk of Litigation and Patients’ Health

Written by: Marketing

Original Presentation Date: January 16, 2020

We get it, healthcare providers need to comply under a lot of accessibility laws. Section 1557, Section 504, ADA Title III, and sometimes Section 508 standards– it can be a cumbersome journey for most internal teams. Since these websites usually have portals to access patient records, a blind patient using a screen reader needs to be able to access these documents with ease. If it is too difficult for a user to navigate a website, their patient privacy can be put in jeopardy. Not having an accessible healthcare website is an injustice to patients and can lead to lawsuits.

Chief Accessibility Officer Jonathan Avila discussed:

– Inclusion, accessibility, and impact on people with and without disabilities
– Accessibility regulation and litigation in the healthcare space
– High level principles for designing and building inclusion using the WCAG 2.1 & other access standards/guidelines

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About the Speaker

Jonathan Avila- Chief Accessibility Officer

Jonathan AvilaJonathan has over 20 years of experience in the analysis, design and repair of software, web pages, mobile apps, Flash, documentation and hardware for accessibility. With an extensive technical and programming background, many years of experience in the accessibility field, and his own personal experience as a person with a visual impairment, he brings a valuable and unique perspective to access solutions for new and current technologies. Jonathan is an active member of the W3C’s Web Content Accessibility Guidelines Working Group, Low Vision Taskforce and Mobile Accessibility Task Force. He also publishes regular articles on accessibility topics and has been the subject matter expert on several accessibility training courses created for the US Federal government.