What is Digital Accessibility?
Digital accessibility refers to the ability of users with disabilities to effectively access and use information and communications technology. Anything that provides useful information or services needs to be accessible to users with disabilities, including:
- Websites and web applications
- Mobile apps and mobile web content
- Self-service systems (e.g., kiosks)
- Software applications
- Electronic documents
Digital accessibility is generally concerned with ensuring that these systems are designed in such a way that they interact appropriately with use of the keyboard only, and assistive technology (AT) like:
- Screen reader or screen magnification software
- Voice recognition software
- Head pointers and switch devices
Check out the Understanding Assistive Technology Series to learn more about how your customers with disabilities use AT to access your website or mobile app.
How do I test my website’s accessibility?
Free tools can be a great place to start. There are several available that can give you a quick overview of your site’s compliance. Try webaccessibility.com to test multiple pages on your website and get a detailed report and compliance score.
Next, you’ll want to contact an accessibility expert to do an audit. During the audit process, there will be automated and manual testing, as well as functional testing by people with disabilities.
After the audit, you’ll receive a report with your overall level of compliance and a list of accessibility issues that need remediation. Depending on your relationship with your vendor, they can provide training, help desk support, or even code side-by-side with your developers.