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Accessibility 101

What is accessibility?

Braille Computer Display
Digital accessibility refers to the ability of users with disabilities to effectively use information and communications technology (ICT), including websites, mobile or web-based applications, software, and hardware. Digital accessibility is generally concerned with ensuring that ICT is designed to interact appropriately with assistive technologies.

Assistive technologies can include:

  • Screen readers, Braille keypads, or screen magnification software so users who are blind or low vision can read your content.
  • Voice recognition software that helps those with mobility disabilities (even arthritis) navigate the web and type using only their voice.
  • Head pointers and switch devices that allow those with more limited movement navigate without using their hands or a traditional mouse.

Why digital accessibility?

Some of our elders remember the days when a computer filled an entire room. Now, we have more powerful computers in our pockets. So many aspects of our lives are made easier by technology.

Yet, those with disabilities are often left out when hardware, software, websites, and apps are designed without a thought for their needs.

  • A tablet at the doctor’s office has a sign-in program that disables the pinch-to-zoom feature, making it impossible for a woman with low vision to fill out her medical history.
  • An online learning portal uses automatically-generated captions on their videos, leaving a deaf student at a loss for words. Literally.
  • A retail website does not include alt text on their product images, so a shopper who is blind cannot “see” what the images show about the laptop bag he wants to buy.

By some estimates, one in five people has a disability that affects their daily life. Having equal access to technology has a profound, enabling effect for people with disabilities.

1 in 5 people has a disability that affects their daily life.

Download our accessibility resources


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