REAL PATIENTS. REAL ISSUES.
- A patient with low vision tries to check in at an urgent care center, but the kiosk does not allow him to zoom in to be able to read the screen. He must say his personal information out loud so someone else can use the kiosk for him.
- The portal for an insurance company contains helpful videos on various wellness topics. However, they have not been captioned or transcribed, so a deaf patient is unable to benefit from them.
- A patient wears a medical device to track her heart condition, but the display on the device is so small that she cannot read it.
SECTION 1557 & YOU
The Law: Section 1557 of the Patient Protection and Affordable Care Act (ACA, Obamacare)
First passed: 2010
Applies to: Healthcare organizations
Requires: Information and communications technology (ICT) must be accessible to persons with disabilities.
- web applications, and
With open enrollment in everyone’s recent past, it’s time to start thinking about a different kind of healthcare: your accessibility compliance health! In this series of articles, we’ll go into various topics you’ll want to be thinking about and advice you’ll want to implement
LEGAL LANDSCAPE UPDATE
In 2016, we saw an uptick in lawsuits related to digital accessibility across a growing number of industries, with most of the cases settling out of court. The healthcare sector was no exception, emphasizing the fact that every person, including those with disabilities
WHAT IS ACCESSIBILITY?
Digital accessibility refers to the ability of users with disabilities to effectively use information technology (IT) systems including websites, mobile or web-based applications, software, and hardware. Digital accessibility is generally concerned with ensuring that IT systems are designed in such a way that they interact appropriately with assistive technologies.
Assistive technologies can include:
- Screen readers, Braille keypads, or screen magnification software so users who are blind or low vision can read your content.
- Voice recognition software that helps those with mobility disabilities (even arthritis) navigate the web and type using only their voice.
- Head pointers and switch devices that allow those with more limited movement navigate without using their hands or a traditional mouse.
Some of our elders remember the days when a computer filled an entire room. Now, we have computers in our pockets. So many aspects of our lives are made easier by technology.
Yet, those with disabilities are often left out when hardware, software, websites, and apps are designed without a thought for their needs.By some estimates, one in five people has a disability that affects their daily life. Having equal access to technology has a profound, enabling effect for people with disabilities.
RESOURCES TO DOWNLOAD
With open enrollment in your recent past, it’s time to start thinking about a different kind of healthcare: your accessibility compliance health! In this FREE webinar, Accessibility Compliance Health Checkup for Healthcare Organizations, we review various topics
DIGITAL ACCESSIBILITY IN HEALTH
Section 1557 of the Patient Protection and Affordable Care Act prohibits discrimination on the basis of a variety of different classifications including on the basis of disability. But how exactly does this legislation relate to your organization?
TALK TO AN EXPERT TODAY
Contact us today for a free, 30-minute consultation with an accessibility expert in Section 1557 and the healthcare industry.
NOT ACCESSIBLE? THAT'S RISKY BUSINESS.
The #1 reason motivating most of our clients. (It's okay if that's what gets you in the door.) Nobody wants to be on the receiving end of a letter or legal action.
When a person with disabilities has a choice in providers, they will choose the one that has the best accessible technology for their needs.
Accessibility cases are also tried in the court of public opinion. Word spreads quickly in the community when an organization values accessibility—or doesn't.