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ACCESSIBILITY 101 FOR THE HEALTHCARE INDUSTRY

Did you know that adults with disabilities are 3x more likely to have a serious health condition, such as heart disease, stroke, diabetes, or cancer? Of all the industries, we are most passionate about ensuring that people with disabilities have access to healthcare: scheduling appointments, filling out private medical history forms, reading their medical records, learning about wellness. Accessibility makes an enormous difference to people's lives.

tablet sign in page for Electronic Medical Records

REAL PATIENTS. REAL ISSUES.

  • A patient with low vision tries to check in at an urgent care center, but the kiosk does not allow him to zoom in to be able to read the screen. He must say his personal information out loud so someone else can use the kiosk for him.
  • The portal for an insurance company contains helpful videos on various wellness topics. However, they have not been captioned or transcribed, so a deaf patient is unable to benefit from them.
  • A patient wears a medical device to track her heart condition, but the display on the device is so small that she cannot read it.

SECTION 1557 & YOU

The Law:  Section 1557 of the Patient Protection and Affordable Care Act (ACA, Obamacare)

First passed: 2010

Applies to: Healthcare organizations

Requires: Information and communications technology (ICT) must be accessible to persons with disabilities.

ICT includes:

  • software,
  • websites,
  • web applications, and
  • hardware.

Read more about Section 1557 in our free whitepaper.

hands on braille computer display

WHAT IS ACCESSIBILITY?

Digital accessibility refers to the ability of users with disabilities to effectively use information technology (IT) systems including websites, mobile or web-based applications, software, and hardware. Digital accessibility is generally concerned with ensuring that IT systems are designed in such a way that they interact appropriately with assistive technologies.

Assistive technologies can include:

  • Screen readers, Braille keypads, or screen magnification software so users who are blind or low vision can read your content.
  • Voice recognition software that helps those with mobility disabilities (even arthritis) navigate the web and type using only their voice.
  • Head pointers and switch devices that allow those with more limited movement navigate without using their hands or a traditional mouse.
1 in 5 people has a disability that affects their daily life.

WHY ACCESSIBILITY?

Some of our elders remember the days when a computer filled an entire room. Now, we have computers in our pockets. So many aspects of our lives are made easier by technology.

Yet, those with disabilities are often left out when hardware, software, websites, and apps are designed without a thought for their needs.By some estimates, one in five people has a disability that affects their daily life. Having equal access to technology has a profound, enabling effect for people with disabilities.

TALK TO AN EXPERT TODAY

Contact us today for a free, 30-minute consultation with an accessibility expert in Section 1557 and the healthcare industry.

NOT ACCESSIBLE? THAT'S RISKY BUSINESS.

LEGAL RISK

The #1 reason motivating most of our clients. (It's okay if that's what gets you in the door.) Nobody wants to be on the receiving end of a letter or legal action.

MARKET RISK

When a person with disabilities has a choice in providers, they will choose the one that has the best accessible technology for their needs.

BRAND RISK

Accessibility cases are also tried in the court of public opinion. Word spreads quickly in the community when an organization values accessibility—or doesn't.