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The 2020 State of Digital Accessibility Report
Industry Report: The 2020 State of Digital Accessibility

This 2020 State of Digital Accessibility Report compiles the results of this year’s survey of over 1100 professionals across industries and job roles who shared.

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Featherstone & Friends: Designing & Developing Responsive Pages

Derek and special guest Ethan Marcotte explore the benefits of responsive web design for people with disabilities and some of the biggest areas in RWD where accessibility can slip through the cracks.

The Difference Between WCAG A and WCAG AA Conformance

The WCAG criteria aim to make web content more accessible to a wider audience of people with disabilities. All success criteria are important access issues for people.

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Digital Accessibility for Regional Telecom Providers

Home is where the WiFi connects automatically and your TV has all your favorite shows recorded. But telecommunications services and hardware are not always easy.

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Value-Based Accessibility for Financial Services Companies

Learn how a value-based approach to accessibility can help organizations of all sizes in creating a lean, cost-effective practice of user-centered design, development, and project management. We’ll review case studies from some of Level Access’ clients in the financial industry, both large and small, and how they gained immediate benefits by integrating these accessibility techniques into their existing processes.

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Beyond the Web: How to Ensure Your Mobile Content is Accessible

Using smartphones to perform basic activities of daily living like banking, shopping, or scheduling appointments is no longer just a convenience—it’s become the norm. And the ability to use these features is often even more valuable to people with disabilities, removing real world barriers to the products & services they need.

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How We Do Our Work Matters: Accessibility and Inclusive Design

Many people use accessibility and inclusive design as interchangeable terms. However, they are not the same thing. Accessibility is an outcome, and inclusive design is.

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Navigating VPAT 2: A Guide for Vendors

Reporting Accessibility with VPAT 2 The landscape of digital accessibility has changed quite a bit since the original Voluntary Product Accessibility Template (VPAT) was created.

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Growing Accessibility and Inclusion Through Design Systems

Three experts come together to share their combined experience in the trenches working with clients through development, training, and roll-out of user-experience-driven design systems. They share valuable lessons learned along the way–and innovative ideas for moving forward–to ensure that the right systems are in place to build technology that’s accessible to everyone.

Meaghan Roper sits at her laptop with Twitter open on the screen
Understanding Assistive Technology: How Does a Blind Person Use Twitter?

For people who are blind or low vision, screen reading software enables them to browse the web and use applications. We asked Level Access business.

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Understanding Assistive Technology: How Do People with Mobility Disabilities Use Technology?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person with limited mobility use their.

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Understanding Assistive Technology: How Do Deaf-Blind People Use Technology?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

A man sits at a desk between two laptops, testing a website for accessibility. Behind him are an audit report with compliance score of 94% and various charts and graphs.
W3C Publishes Draft of Standard Format for Writing Accessibility Test Rules 

Today, July 30, 2019, the W3C published the draft of the first standard format for writing accessibility conformance testing rules—the ACT Rules Format 1.0. Level.

Understanding Assistive Technology: How Does a Deaf or Hard of Hearing Person Use Technology?

Thank you to our friends at 3PlayMedia for their collaboration on this article. Understanding digital accessibility challenges is easy if you know people with disabilities..

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Understanding Assistive Technology: How Do Legally Blind People and Others with Low Vision Use the Internet?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

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Webinar: Where Accessibility Lives: Incorporating A11y into Your Process and Team

Chief Experience Officer Derek Featherstone covered real-world examples of how to make accessibility live in your automation tools, style guides, pattern libraries, and design systems, ready to create a more accessible and inclusive web. 

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Understanding Assistive Technology: How Does a Blind Person use the Internet?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

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Webinar:The ADA and Web Accessibility: How to Minimize Legal Risks in Banking

Original Presentation Date: June 25, 2019 Web accessibility lawsuits reached an all-time high in 2018, with over 2,250 filed cases. Now, more than ever, it’s.

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2019 Digital Accessibility Trends

Where does the world of digital accessibility stand? What trends are sweeping the marketplace? Which laws and regulations are new or changing soon? And how does it all relate to your organization?

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Digital Accessibility: How Smaller Healthcare Companies Can Remain Competitive with Industry Giants

If you’re a smaller healthcare company looking to scale, becoming digitally accessible to your customers is a must…and may soon no longer be an option

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Expanded for M-Enabling: The 2019 State of Digital Accessibility Report

Level Access has expanded the 2019 State of Digital Accessibility Report to reveal more insights from the original survey of 550 industry professionals, including more.

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Webinar: Big Organization Accessibility – Aetna Case Study

Original Presentation Date: June 13, 2019 Establishing an enterprise-wide accessibility program for a large and diverse company can be a challenging task. In this webinar,.

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Webinar: Gray-Box Mobile Accessibility Testing

Original Presentation Date: June 5, 2019 Do you find accessibility testing for mobile to be difficult compared to testing websites? You’re not alone. There are different.

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Inaccessible Healthcare Websites Risk Lawsuits, As Well As Patients’ Health

Getting quality medical care is tough, but it’s even tougher when you can’t access critical information on your provider or insurance company’s website.

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ADA Demand Letters & Settlements Whitepaper

Want a Win-Win ADA Settlement? If you’ve received a demand letter or are undergoing litigation under the Americans with Disabilities Act (ADA), it can be.

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Webinar: Winning at Scale: Accessibility in Design Systems and Design Ops

Original Presentation Date: May 28, 2019 Design Ops, which operationalizes the design process to give designers and copywriters room to focus on the things they.

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Webinar Series:
Best of CSUN 2019

If you weren’t able to attend the 2019 CSUN Assistive Technology Conference (or maybe you were, but had to miss some of our sessions) now you’ll be able to enjoy the same talks by industry experts from the comfort of your own desk.

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2019 Digital Accessibility Trends: An Evening With Tim Springer [2019-04-02]

Download Tim Springer’s A11yNYC Meetup Slides Level Access CEO Tim Springer shared a data-driven overview of where digital accessibility is heading in 2019, including the.

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Report: State of Digital Accessibility 2019

Level Access surveyed 550 accessibility professionals working in accessibility programs in organizations large and small and compiled the results into the first State of Digital.

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Annual Record keeping Certification  for Products Including Games with Communications Features  Due to the FCC by April 1s t (No Joke)

If you provide advanced communication services (ACS) such as text chat, voice chat, email, and other two-way voice communications, you need to get started now.

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Accessibility within AR/VR: Jonathan Avila on the AT Banter podcast

I recently had the pleasure of being a guest on AT Banter: An Assistive Technology Podcast for their EPISODE 140 – Accessibility within Virtual Reality.

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Digital Accessibility Crystal Ball: Will We See Different Types of Cases in 2019 and Beyond?

With digital accessibility lawsuits at record numbers—more than 2,250 cases were filed in federal court under Title III of the Americans with Disabilities Act in.

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Webinar: Double Feature – Writing & Reading the VPAT

Original Presentation Date: November 13, 2018 Are you a vendor who sells to the U.S. Federal Government, state & local governments, or educational institutions, and must.

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Responsible Web Animation: Giving Users More Control of Their Experience

Since the arrival of HTML5, the web has seen a tremendous increase in complex animations. Whether they are decorative or explanatory, animations must be built.

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Meaningful Alt Text for Pictures & Portraits

Back in the days when our computers screeched as they connected to the internet, we needed alternative (“alt”) text to stand in when images wouldn’t.

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WCAG 2.1 Factsheet

When standards change, Level Access is here to bring clarity! Download our WCAG 2.1 Factsheet for a no-nonsense guide to the new success criteria. Contents.

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Quick Tips for Writing Meaningful Alt Text (Even If You’re Not a Writer)

Original Presentation Date: October 25, 2018 Alternative text is a key part of making a website accessible to people who are blind or low vision. Without.

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Mobile Accessibility 401: Let’s Get Testing!

When people ask questions about doing accessibility testing on mobile devices they are often making two basic assumptions. The first is that accessibility testing on.

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Online Retailers – Here Are 10 Things People with Disabilities Want You to Know

E-Commerce Times published a great article this week from our Chief Experience Officer Derek Featherstone on the importance of inclusive design for online retailers. In the.

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WCAG 2.1: What You Need to Know to Ensure Compliance

Original Presentation Date: September 19, 2018 The WCAG 2.1 standards were released this summer and have made several new (or updated) recommendations for digital accessibility best.

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Assistive Technology: Not What You’d Expect

Shortly after Simply Accessible became part of the Level Access team*, Kara Van Roekel and I were working with a customer on one of our favorite.

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VIDEO: AbiliTrek Founder (& Level Access Alum) Daman Wandke on Accessible Travel

Traveling can and should be a great experience for everyone, but all too often, the hospitality industry does not meet the needs of people with.

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WCAG 2.1: Exploring the New Success Criteria

Welcome, WCAG 2.1; we’re glad you’re here! The Web Content Accessibility Guidelines (WCAG) has been a part of digital accessibility since 1999. WCAG 2.0 was.

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WCAG 2.1 in AMP (Accessibility Management Platform)

We have added the 17 new WCAG 2.1 A, AA, AAA Success Criteria (SC) to AMP (Accessibility Management Platform). We have created a total of.

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Mobile Accessibility 201: Colors, Contrast, and Magnification, Oh My!

Screen readers might be the best-known aspect of mobile accessibility, but they’re not the only game in town.

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The Future is Now: WCAG 2.1 is Finally Here!

This week, the W3C officially released its latest update to the Web Content Accessibility Guidelines (WCAG). WCAG 2.1 builds upon the principles and guidelines found.

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Mobile Accessibility 101: Mobile Screen Readers

We’re kicking off our mobile accessibility series with a comparison of the TalkBack (Android) and VoiceOver (iOS) screen readers.

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Procurement & Digital Accessibility: I Like WCAG & Long Walks on the Beach

In our recent post – 10 Essential Questions to Include in Every RFP to Ensure Accessibility – you got our handy cut-and-paste list of questions to.

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A B2B Buyer’s Crash Course in Digital Accessibility

Congrats! You have a job spending oodles of someone else’s money. But you’ve been told that you need to procure accessible technology. What exactly does.

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CSUN 2018 Takeaways: Pearson’s Accessible Equation Editor Teaches Us More Than Math

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

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CSUN 2018 Takeaways: VIKF, AOM, and AblePlayer

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

CSUN Educates on Machine Learning

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

On-Demand Webinar: Q&A about Section 1557

Original Presentation Date: April 12, 2018 We know you have lots of questions about Section 1557 of the Affordable Care Act and how it affects your.

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Regarding An Alternative Perspective from CSUN

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

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Building a Successful Accessibility Program for Your Financial Institution

Original Presentation Date: March 8, 2018 The last six months have brought a dramatic increase in litigation against financial institutions. With new actions against banks and.

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Less Risk, More Revenue: Accessibility For Retail and Dining Websites

Original Presentation Date: February 27, 2018 Most retail and dining establishments understand that physical spaces need to conform to specific design requirements for accessibility under the.

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Section 508 Refresh: Understanding the New Requirements

Original Presentation Date: February 20, 2018 Section 508 standards are federal acquisition requirements that apply to information and communications technology (ICT) that is used, developed, procured,.

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Papers, Please. Will Your Documents Pass Inspection After the 508 Refresh?

One of the most important changes in the Section 508 Refresh, which went into effect on January 18, 2018, is the way electronic documents are.

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Wet Willie’s Lawsuit Puts Web Developer in the Litigation Crosshairs

Web developers and hosting companies may need to start worrying about demand letters and suits under the Americans with Disabilities Act (ADA), if a Florida.

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Section 508 Refresh: Understanding the New Requirements

If you’re looking for information about the Section 508 Refresh, you’ve come to the right place! Our Section 508 Refresh whitepaper has been updated to.

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AT&T Presents the First Real-Time Text (RTT) App

In mid-December, AT&T unveiled Real-time Text (RTT) communication service to better serve the deaf, deaf-blind, and speaking impaired community. RTT is intended to replace the.

Pushing the Boundaries of Automatic Testing Through Machine Learning

Original Presentation Date: November 7, 2017 DevOps/Agile naturally demand more and more Accessibility tests be fully automatic, and through the power of Machine Learning, we are.

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Pew Pew Pew! We Wanna Play, too! Making Video Games Accessible

According to a recent study, 65% of American households have at least one gamer. In addition, nearly 20% of all Americans have a disability that.

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Accessibility in the Virtual/Augmented Reality Space

Original Presentation: July 13, 2017 Virtual Reality and Augmented Reality (VR/AR) is one of the hottest topics in technology right now. One of the challenges.

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The Trouble with Tables: A Brief Introduction

This is the first in a three-part series of blog posts that is dedicated to the many people in Government agencies who deal with PDF files.

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Use Case Testing

What is it, where does it fit in, and is it right for your situation? As a member of the Accessibility Services team at Level.

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Setting Focus in Angular 2

Setting focus in Angular 2 requires working with native DOM elements. While this is possible, the documentation recommends against doing so. But making ARIA widgets.

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Beautiful, Accessible UX: SSB Presents at Accessibility Camp Bay Area

Websites can be both beautiful and accessible, but it takes teamwork to make it happen. Learn technical tricks as well as process solutions for making.

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A New Appreciation for Audio Description

While at the John Slatin AccessU event in Austin, TX recently, I had the opportunity to learn more about audio description.  What is audio description.

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M-Enabling 2015 and the Importance of Accessibility Training

This week I had the pleasure of attending the 4th Annual M-Enabling Summit in Washington DC.  For those of you not familiar with the event,.

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Diving into the Deep End: A Discussion on SVG, Angular, and Accessibility

Recently I had the pleasure and privilege of attending my first Annual International Technology and Persons with Disabilities conference, commonly referred to as CSUN. CSUN.

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Web Accessibility Isn’t About “Better” – It’s About Equality

Guest blog by David Ashleydale, Web Accessibility Strategist We all know images that represent some kind of content need to have appropriate ALT text assigned.

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Does the Business Case for IT Accessibility Matter?

reposted by permission from guest blogger Jeff Kline (http://strategicaccessibility.com/) I recently returned from DEEP 2012, a conference on ICT accessibility organized by G3ict and sponsored.

JRE 7 Update 6 Now Comes Bundled with the Java Access Bridge

Introduction With the release of the Java Runtime Environment (JRE) version 7 update 6 (7u6), Oracle has begun distributing the Java Access Bridge as part.

Developing Accessible e-Learning – Where to Begin

With so many instructional design models, online content and e-Learning development tools it’s easy to get overwhelmed with choices or waylaid by the tools themselves.

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Remarks on Internet Explorer 9 Accessibility and Compatibility with Assistive Technology

The release of Internet Explorer 9 has brought about new accessibility challenges which have, as a result, necessitated many assistive technology manufacturers to release new.

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How to get a VPAT

Many customers come to Level Access with the goal of getting a VPAT for their product. (Often that happens sometime between April and July when.