User Experience (UX)

Accessibility resources for User Experience (UX) roles to make your journey easier

Content based on User Experience (UX) roles

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The 2020 State of Digital Accessibility Report
Webinar: The State of Digital Accessibility in 2020

Level Access Founder & CEO Tim Springer shares hard data and insights on digital accessibility trends, new developments, and key projections for the year ahead.

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Featherstone & Friends: Accessibility and Design Systems

Original Presentation: June 11, 2020 Design Systems help us drive better products to market faster. By pulling out well-designed components for reuse on future products.

The 2020 State of Digital Accessibility Report
Industry Report: The 2020 State of Digital Accessibility

This 2020 State of Digital Accessibility Report compiles the results of this year’s survey of over 1100 professionals across industries and job roles who shared.

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Featherstone & Friends: Designing & Developing Responsive Pages

Derek and special guest Ethan Marcotte explore the benefits of responsive web design for people with disabilities and some of the biggest areas in RWD where accessibility can slip through the cracks.

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Featherstone & Friends: The Current State of Web Animations with Val Head of Adobe

Derek sits down with Val Head, Senior Design Advocate at Adobe and author of Designing Interface Animation, to chat about the latest trends in web animation and best practices for accessibility.

The Difference Between WCAG A and WCAG AA Conformance

The WCAG criteria aim to make web content more accessible to a wider audience of people with disabilities. All success criteria are important access issues for people.

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Digital Accessibility for Regional Telecom Providers

Home is where the WiFi connects automatically and your TV has all your favorite shows recorded. But telecommunications services and hardware are not always easy.

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Reporting Accessibility with VPAT 2: A Guide for Vendors

As the demand for accessible technology grows, so does the demand for product manufacturers and vendors to formally document their product’s or service’s conformance with accessibility standards.

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Beyond the Web: How to Ensure Your Mobile Content is Accessible

Using smartphones to perform basic activities of daily living like banking, shopping, or scheduling appointments is no longer just a convenience—it’s become the norm. And the ability to use these features is often even more valuable to people with disabilities, removing real world barriers to the products & services they need.

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How We Do Our Work Matters: Accessibility and Inclusive Design

Many people use accessibility and inclusive design as interchangeable terms. However, they are not the same thing. Accessibility is an outcome, and inclusive design is.

A yellow file folder with printed pages on top of it. The top page is a checklist that shows all items checked off.
Navigating VPAT 2: A Guide for Vendors

Reporting Accessibility with VPAT 2 The landscape of digital accessibility has changed quite a bit since the original Voluntary Product Accessibility Template (VPAT) was created.

A flower-lightbulb hybrid sprouts out of a laptop. Icons of video, art, writing, and more fly toward it.
Growing Accessibility and Inclusion Through Design Systems

Three experts come together to share their combined experience in the trenches working with clients through development, training, and roll-out of user-experience-driven design systems. They share valuable lessons learned along the way–and innovative ideas for moving forward–to ensure that the right systems are in place to build technology that’s accessible to everyone.

Meaghan Roper sits at her laptop with Twitter open on the screen
Understanding Assistive Technology: How Does a Blind Person Use Twitter?

For people who are blind or low vision, screen reading software enables them to browse the web and use applications. We asked Level Access business.

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Understanding Assistive Technology: How Do People with Mobility Disabilities Use Technology?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person with limited mobility use their.

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Understanding Assistive Technology: How Do Deaf-Blind People Use Technology?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

Understanding Assistive Technology: How Does a Deaf or Hard of Hearing Person Use Technology?

Thank you to our friends at 3PlayMedia for their collaboration on this article. Understanding digital accessibility challenges is easy if you know people with disabilities..

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Understanding Assistive Technology: How Do Legally Blind People and Others with Low Vision Use the Internet?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

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Webinar: Where Accessibility Lives: Incorporating A11y into Your Process and Team

Chief Experience Officer Derek Featherstone covered real-world examples of how to make accessibility live in your automation tools, style guides, pattern libraries, and design systems, ready to create a more accessible and inclusive web. 

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Understanding Assistive Technology: How Does a Blind Person use the Internet?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

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Webinar:The ADA and Web Accessibility: How to Minimize Legal Risks in Banking

Original Presentation Date: June 25, 2019 Web accessibility lawsuits reached an all-time high in 2018, with over 2,250 filed cases. Now, more than ever, it’s.

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Webinar: WCAG 2.1 and Mobile Accessibility

WCAG 2.1. Mobile Accessibility expert Kara VanRoekel walks through everything you need to know about the new guidelines (including when you should be implementing them).

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Webinar: LendKey’s Journey to Make Lending Simple Through Digital Accessibility

Original Presentation Date: Thursday, June 20th Are you unsure about the whys and hows of building a digital accessibility program at your organization? Learn why.

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Expanded for M-Enabling: The 2019 State of Digital Accessibility Report

UPDATE: The 2020 State of Digital Accessibility Report is available now! Level Access has expanded the 2019 State of Digital Accessibility Report to reveal more insights.

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Webinar: Big Organization Accessibility – Aetna Case Study

Original Presentation Date: June 13, 2019 Establishing an enterprise-wide accessibility program for a large and diverse company can be a challenging task. In this webinar,.

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Webinar: Gray-Box Mobile Accessibility Testing

Original Presentation Date: June 5, 2019 Do you find accessibility testing for mobile to be difficult compared to testing websites? You’re not alone. There are different.

Two people working on laptops. A variety of healthcare themed websites and app icons are in the background.
Inaccessible Healthcare Websites Risk Lawsuits, As Well As Patients’ Health

Getting quality medical care is tough, but it’s even tougher when you can’t access critical information on your provider or insurance company’s website.

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Webinar: Winning at Scale: Accessibility in Design Systems and Design Ops

Original Presentation Date: May 28, 2019 Design Ops, which operationalizes the design process to give designers and copywriters room to focus on the things they.

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Webinar: How to Improve Accessibility for Users with Anxiety

Learn how thoughtful design can alleviate some of the potential anxiety experienced by users on the web. Topics cover the spectrum of anxiety disorders and common challenges associated on the web, WCAG 2.1 criteria and other guidelines that support these users, and simple design solutions to mitigate anxiety-causing situations

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Webinar Series:
Best of CSUN 2019

If you weren’t able to attend the 2019 CSUN Assistive Technology Conference (or maybe you were, but had to miss some of our sessions) now you’ll be able to enjoy the same talks by industry experts from the comfort of your own desk.

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2019 Digital Accessibility Trends: An Evening With Tim Springer [2019-04-02]

Download Tim Springer’s A11yNYC Meetup Slides Level Access CEO Tim Springer shared a data-driven overview of where digital accessibility is heading in 2019, including the.

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Report: State of Digital Accessibility 2019

UPDATE: The 2020 State of Digital Accessibility Report is available now! Level Access surveyed 550 accessibility professionals working in accessibility programs in organizations large and.

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Annual Record keeping Certification  for Products Including Games with Communications Features  Due to the FCC by April 1s t (No Joke)

If you provide advanced communication services (ACS) such as text chat, voice chat, email, and other two-way voice communications, you need to get started now.

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Accessibility within AR/VR: Jonathan Avila on the AT Banter podcast

I recently had the pleasure of being a guest on AT Banter: An Assistive Technology Podcast for their EPISODE 140 – Accessibility within Virtual Reality.

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Digital Accessibility Crystal Ball: Will We See Different Types of Cases in 2019 and Beyond?

With digital accessibility lawsuits at record numbers—more than 2,250 cases were filed in federal court under Title III of the Americans with Disabilities Act in.

A team is working together to make a website and its elements accessible
Level Access Launches Developer Community Website on Google .dev Registry

Accessibility.dev to Feature Free Digital Accessibility Testing Tools and Inclusive Design Resources Vienna, VA. February 19, 2019 Level Access, the global leader in digital accessibility.

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Webinar: Getting to ‘Yes’ – Building Internal Support for Accessibility Initiatives

Original Presentation Date: January 31, 2019 Are you the accessibility specialist or champion for your organization? Or maybe just beginning to head up your team’s.

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Webinar: Double Feature – Writing & Reading the VPAT

Original Presentation Date: November 13, 2018 Are you a vendor who sells to the U.S. Federal Government, state & local governments, or educational institutions, and must.

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Responsible Web Animation: Giving Users More Control of Their Experience

Since the arrival of HTML5, the web has seen a tremendous increase in complex animations. Whether they are decorative or explanatory, animations must be built.

Happy picture and pencil work together to make great alt text
Meaningful Alt Text for Pictures & Portraits

Back in the days when our computers screeched as they connected to the internet, we needed alternative (“alt”) text to stand in when images wouldn’t.

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Quick Tips for Writing Meaningful Alt Text Webinar – Q&A and Resources

Thank you to everyone who attended my webinar/writing workshop last week, Quick Tips for Writing Meaningful Alt Text (Even If You’re Not a Writer). It was a.

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WCAG 2.1 Factsheet

When standards change, Level Access is here to bring clarity! Download our WCAG 2.1 Factsheet for a no-nonsense guide to the new success criteria. Contents.

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Quick Tips for Writing Meaningful Alt Text (Even If You’re Not a Writer)

Original Presentation Date: October 25, 2018 Alternative text is a key part of making a website accessible to people who are blind or low vision. Without.

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Mobile Accessibility 401: Let’s Get Testing!

When people ask questions about doing accessibility testing on mobile devices they are often making two basic assumptions. The first is that accessibility testing on.

A smartphone displays a bookshelf. An open book is labeled WCAG 2.1
WCAG 2.1: What You Need to Know to Ensure Compliance Q&A and Webinar Resources

Chief Accessibility Officer Jonathan Avila and Manager of Accessibility Services and UX expert Kara VanRoekel hosted a well-attended webinar last week, “WCAG 2.1: What You.

shopping cart full of purchases
Online Retailers – Here Are 10 Things People with Disabilities Want You to Know

E-Commerce Times published a great article this week from our Chief Experience Officer Derek Featherstone on the importance of inclusive design for online retailers. In the.

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WCAG 2.1: What You Need to Know to Ensure Compliance

Original Presentation Date: September 19, 2018 The WCAG 2.1 standards were released this summer and have made several new (or updated) recommendations for digital accessibility best.

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Assistive Technology: Not What You’d Expect

Shortly after Simply Accessible became part of the Level Access team*, Kara Van Roekel and I were working with a customer on one of our favorite.

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VIDEO: AbiliTrek Founder (& Level Access Alum) Daman Wandke on Accessible Travel

Traveling can and should be a great experience for everyone, but all too often, the hospitality industry does not meet the needs of people with.

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WCAG 2.1: Exploring the New Success Criteria

Welcome, WCAG 2.1; we’re glad you’re here! The Web Content Accessibility Guidelines (WCAG) has been a part of digital accessibility since 1999. WCAG 2.0 was.

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WCAG 2.1 in AMP (Accessibility Management Platform)

We have added the 17 new WCAG 2.1 A, AA, AAA Success Criteria (SC) to AMP (Accessibility Management Platform). We have created a total of.

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Mobile Accessibility 201: Colors, Contrast, and Magnification, Oh My!

Screen readers might be the best-known aspect of mobile accessibility, but they’re not the only game in town.

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The Future is Now: WCAG 2.1 is Finally Here!

This week, the W3C officially released its latest update to the Web Content Accessibility Guidelines (WCAG). WCAG 2.1 builds upon the principles and guidelines found.

Person with a white cane using screen reader software on a mobile phone.
Mobile Accessibility 101: Mobile Screen Readers

We’re kicking off our mobile accessibility series with a comparison of the TalkBack (Android) and VoiceOver (iOS) screen readers.

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Procurement & Digital Accessibility: I Like WCAG & Long Walks on the Beach

In our recent post – 10 Essential Questions to Include in Every RFP to Ensure Accessibility – you got our handy cut-and-paste list of questions to.

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A B2B Buyer’s Crash Course in Digital Accessibility

Congrats! You have a job spending oodles of someone else’s money. But you’ve been told that you need to procure accessible technology. What exactly does.

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Five Reasons Why Your B2B Organization Should Care about Digital Accessibility

As you may have noticed, our blog focuses quite a bit on the legal news surrounding digital accessibility. That will probably continue to be the.

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CSUN 2018 Takeaways: Pearson’s Accessible Equation Editor Teaches Us More Than Math

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

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CSUN 2018 Takeaways: VIKF, AOM, and AblePlayer

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

CSUN Educates on Machine Learning

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

On-Demand Webinar: Q&A about Section 1557

Original Presentation Date: April 12, 2018 We know you have lots of questions about Section 1557 of the Affordable Care Act and how it affects your.

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Regarding An Alternative Perspective from CSUN

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

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Building a Successful Accessibility Program for Your Financial Institution

Original Presentation Date: March 8, 2018 The last six months have brought a dramatic increase in litigation against financial institutions. With new actions against banks and.

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Less Risk, More Revenue: Accessibility For Retail and Dining Websites

Original Presentation Date: February 27, 2018 Most retail and dining establishments understand that physical spaces need to conform to specific design requirements for accessibility under the.

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Section 508 Refresh: Understanding the New Requirements

Original Presentation Date: February 20, 2018 Section 508 standards are federal acquisition requirements that apply to information and communications technology (ICT) that is used, developed, procured,.

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Papers, Please. Will Your Documents Pass Inspection After the 508 Refresh?

One of the most important changes in the Section 508 Refresh, which went into effect on January 18, 2018, is the way electronic documents are.

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Creating Accessible Menus and Mega Menus

Introduction The meaning of the word “menu” within web technologies is variable and encompasses many different types of functionality. A navigational menu: Is often used.

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Wet Willie’s Lawsuit Puts Web Developer in the Litigation Crosshairs

Web developers and hosting companies may need to start worrying about demand letters and suits under the Americans with Disabilities Act (ADA), if a Florida.

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What Technology is Covered by Section 508 after the Refresh?

Whether you are a government agency or selling to a government agency, you should know if your products are covered by Section 508. Even if.

Digital Accessibility for Retail & Dining: Searching and Shopping Online

Customers with disabilities encounter many barriers while navigating retail and dining websites. Some of these are minor inconveniences, but others can make navigating a site extremely difficult or.

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Section 508 Refresh: Understanding the New Requirements

If you’re looking for information about the Section 508 Refresh, you’ve come to the right place! Our Section 508 Refresh whitepaper has been updated to.

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AT&T Presents the First Real-Time Text (RTT) App

In mid-December, AT&T unveiled Real-time Text (RTT) communication service to better serve the deaf, deaf-blind, and speaking impaired community. RTT is intended to replace the.

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Pew Pew Pew! We Wanna Play, too! Making Video Games Accessible

According to a recent study, 65% of American households have at least one gamer. In addition, nearly 20% of all Americans have a disability that.

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Accessibility in the Virtual/Augmented Reality Space

Original Presentation: July 13, 2017 Virtual Reality and Augmented Reality (VR/AR) is one of the hottest topics in technology right now. One of the challenges.

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The Trouble with Tables: A Brief Introduction

This is the first in a three-part series of blog posts that is dedicated to the many people in Government agencies who deal with PDF files.

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Setting Focus in Angular 2

Setting focus in Angular 2 requires working with native DOM elements. While this is possible, the documentation recommends against doing so. But making ARIA widgets.

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Beautiful, Accessible UX: SSB Presents at Accessibility Camp Bay Area

Websites can be both beautiful and accessible, but it takes teamwork to make it happen. Learn technical tricks as well as process solutions for making.

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Accessible Images Using Angular

Angular.js is becoming a widely used framework for web development. The framework allows developers to create readable code, is known to be fully extensible, and.

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A New Appreciation for Audio Description

While at the John Slatin AccessU event in Austin, TX recently, I had the opportunity to learn more about audio description.  What is audio description.

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M-Enabling 2015 and the Importance of Accessibility Training

This week I had the pleasure of attending the 4th Annual M-Enabling Summit in Washington DC.  For those of you not familiar with the event,.

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Diving into the Deep End: A Discussion on SVG, Angular, and Accessibility

Recently I had the pleasure and privilege of attending my first Annual International Technology and Persons with Disabilities conference, commonly referred to as CSUN. CSUN.

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How to Provide Accessible Form Error Identification

Overview This post covers the basics of providing accessible form error identification to users with disabilities. Accessible error identification in particular benefits users who are.

Expanding the Use of the aria-haspopup Property

The WAI-ARIA 1.0 Specification adopted by the W3C currently limits use of the aria-haspopup attribute to context menus and sub-level menus. It also states that.

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Web Accessibility Isn’t About “Better” – It’s About Equality

Guest blog by David Ashleydale, Web Accessibility Strategist We all know images that represent some kind of content need to have appropriate ALT text assigned.

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Does the Business Case for IT Accessibility Matter?

reposted by permission from guest blogger Jeff Kline (http://strategicaccessibility.com/) I recently returned from DEEP 2012, a conference on ICT accessibility organized by G3ict and sponsored.

JRE 7 Update 6 Now Comes Bundled with the Java Access Bridge

Introduction With the release of the Java Runtime Environment (JRE) version 7 update 6 (7u6), Oracle has begun distributing the Java Access Bridge as part.

Developing Accessible e-Learning – Where to Begin

With so many instructional design models, online content and e-Learning development tools it’s easy to get overwhelmed with choices or waylaid by the tools themselves.

e-Learning Accessibility & Usability

After 18 years in the field of e-Learning and as a doctoral learner in instructional design and online learning, I am intrigued by the intersection.

Methods of Indicating the Purpose of a Link

Overview The different methods of indicating a link’s purpose are often misunderstood and incorrectly implemented. The Web Content Accessibility Guidelines (WCAG) explicitly require that link.

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Remarks on Internet Explorer 9 Accessibility and Compatibility with Assistive Technology

The release of Internet Explorer 9 has brought about new accessibility challenges which have, as a result, necessitated many assistive technology manufacturers to release new.