Organizations often worry that increasing inclusion means throwing away their current design process, or causing major disruption to their day-to-day operations.
In an ideal world, you’d get to design the design process and make it more inclusive from the ground up. Unfortunately, that takes time, and you don’t have the luxury of waiting until you’ve perfected a new process.
But the work of inclusion is important, and even if you don’t have the full picture or have it all figured out, you can still make progress by focusing on some of the smaller pieces. This paper outlines five of those smaller actions that ultimately add up to a big impact.