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Dealing with OCR Complaints: Advice for Educational Institutions

The Office for Civil Rights (OCR) within the Department of Education (DOE) is responsible for collecting and investigating discrimination complaints against educational institutions. In 2016 alone, OCR received nearly 6,000 complaints on the basis of disability, 600 of which were in the area of digital accessibility alone. Lawsuits in the private sector are also increasing, and this is not an issue that is likely to go away any time soon.

So are you prepared if you get a letter? With our latest Access Insight – Dealing with Office for Civil Rights Complaints: Advice for Educational Institutions,  learn what you need to know about digital accessibility before the OCR comes knocking on your door.

Learn about:

  • What common violations trigger an OCR complaint and how you can avoid them.
  • Laws that affect digital accessibility and education, like the ADA, Section 504 and IDEA.
  • What kinds of things you can negotiate with the OCR when you get a complaint.