Guides

Digital Accessibility in E-commerce

Digital Accessibility in E-Commerce

A guide to creating accessible online shopping experiences. Read more About Digital Accessibility in E-Commerce
Gartner Report

2021 Gartner® Market Guide for Digital Accessibility

A practical resource to help inform your purchasing decisions. Read more About 2021 Gartner® Market Guide for Digital Accessibility
ADA Demand Letter Playbook

ADA Demand Letter Playbook

A step-by-step guide to responding to an ADA demand letter. Read more About ADA Demand Letter Playbook
An Anatomy of the ADA Demand Letter for Digital Accessibility eBook cover

An Anatomy of the ADA Demand Letter

A guide to interpreting demand letters from the ADA. Read more About An Anatomy of the ADA Demand Letter
Software Product and Platform Accessibility Checklist

Software Product and Platform Accessibility Checklist

A comprehensive checklist for creating accessible software. Read more About Software Product and Platform Accessibility Checklist
Digital Accessibility for Software

How-To: Digital Accessibility for Software

A guide to designing, developing, and deploying accessible digital products. Read more About How-To: Digital Accessibility for Software
The Must-Have WCAG 2.1 Checklist

The Must-Have WCAG Checklist

A practical resource for achieving digital accessibility compliance. Read more About The Must-Have WCAG Checklist
2022 Digital Accessibility Buyer’s Guide

2022 Digital Accessibility Buyer’s Guide

A guide to choosing the right digital accessibility partner for your organization. Read more About 2022 Digital Accessibility Buyer’s Guide
essential accessibility and level access 2022 state of digital accessibility

The State of Digital Accessibility: 2022 Survey Report

Key findings from our 2022 digital accessibility survey. Read more About The State of Digital Accessibility: 2022 Survey Report
Inclusive Digital Marketing: How to create accessible campaigns

Inclusive Digital Marketing: How to Create Accessible Campaigns

A guide to creating accessible and impactful digital marketing campaigns. Read more About Inclusive Digital Marketing: How to Create Accessible Campaigns
Digital Accessibility in Health Care

Digital Accessibility in Health Care

A guide to digital accessibility for health-care organizations. Read more About Digital Accessibility in Health Care
A tablet and smartphone displaying icons related to online shopping

Digital Accessibility Playbook for Retail and B2C

A digital accessibility roadmap for retail and B2C organizations. Read more About Digital Accessibility Playbook for Retail and B2C
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How Federal Agencies Streamline Digital Accessibility at Scale

A guide to standardizing digital accessibility at federal agencies. Read more About How Federal Agencies Streamline Digital Accessibility at Scale
Optimizing Design for Accessibility and Inclusion eBook cover

Optimizing Design for Accessibility and Inclusion

A handbook for accessible and inclusive product design. Read more About Optimizing Design for Accessibility and Inclusion
A man sits at a desk between two laptops. Question marks are bubbling up around his head.

10 Questions Marketers Have About Digital Accessibility

A primer on digital accessibility in marketing. Read more About 10 Questions Marketers Have About Digital Accessibility
10 Questions Marketers Have About Digital Accessibility

Quick Guide to Accessible Design: 10 Frequently Asked Questions

A primer on digital accessibility for designers. Read more About Quick Guide to Accessible Design: 10 Frequently Asked Questions
A Quick Guide to Digital Accessibility for Small Businesses. A concise compilation of some important information, steps to take, and helpful tips.

Starting a Digital Accessibility Journey: A Quick Guide for Small Businesses

A guide to launching a digital accessibility program at a small business. Read more About Starting a Digital Accessibility Journey: A Quick Guide for Small Businesses
AODA Compliance Checklist

AODA Compliance Checklist

An interactive resource for achieving AODA compliance. Read more About AODA Compliance Checklist
B2B Websites

Web Accessibility Handbook: 12 Common Bugs and How to Fix Them

A guide to resolving common web accessibility bugs. Read more About Web Accessibility Handbook: 12 Common Bugs and How to Fix Them
The 2021 State of Digital Accessibility Report with 2 pages displayed

The 2021 State of Digital Accessibility Report

Key findings from our 2021 digital accessibility survey. Read more About The 2021 State of Digital Accessibility Report
2021 State of Digital Accessibility Report for Public Sector Organizations

The 2021 State of Digital Accessibility for the Public Sector

Key findings about the public sector from our 2021 digital accessibility survey. Read more About The 2021 State of Digital Accessibility for the Public Sector
Digital accessibility ebook for education organizations

The 2021 State of Digital Accessibility for Education Organizations

Key findings about the education sector from our 2021 digital accessibility survey. Read more About The 2021 State of Digital Accessibility for Education Organizations
2021 State of Digital Accessibility Report for B2C Organizations

The 2021 State of Digital Accessibility for B2C Organizations

Key findings about B2C organizations from our 2021 digital accessibility survey. Read more About The 2021 State of Digital Accessibility for B2C Organizations
Digital accessibility ebook for education organizations

The 2021 State of Digital Accessibility for the Financial Sector

Key findings about the financial sector from our 2021 digital accessibility survey. Read more About The 2021 State of Digital Accessibility for the Financial Sector
The 2021 State of Digital Accessibility Report for B2B/B2G Organizations

The 2021 State of Digital Accessibility for B2B and B2G Organizations

Key findings about the B2B and B2G sectors from our 2021 survey. Read more About The 2021 State of Digital Accessibility for B2B and B2G Organizations
2021 State of Digital Accessibility Report for Technology Organizations

The 2021 State of Digital Accessibility for the Technology Sector

Key findings about the technology sector from our 2021 digital accessibility survey. Read more About The 2021 State of Digital Accessibility for the Technology Sector
A collection of accessible digital applications

8 Questions to Ask a Design Firm Before You Hire Them to Create an Accessible Website

Tips for finding the best designer to boost web accessibility. Read more About 8 Questions to Ask a Design Firm Before You Hire Them to Create an Accessible Website
Healthcare

10 Accessibility Barriers on Your COVID-19 Vaccination Website and How to Fix Them

A guide to improving the accessibility of your vaccination website. Read more About 10 Accessibility Barriers on Your COVID-19 Vaccination Website and How to Fix Them
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Making the Business Case for Accessibility

An introduction to the importance of digital accessibility for businesses. Read more About Making the Business Case for Accessibility
State of digital accessibility report- Technology

The 2020 State of Digital Accessibility for the Technology Sector

Key findings about the technology sector from our 2020 digital accessibility survey. Read more About The 2020 State of Digital Accessibility for the Technology Sector
The 2020 State of Digital Accessibility Report

The 2020 State of Digital Accessibility Report

Key findings from our 2020 digital accessibility survey. Read more About The 2020 State of Digital Accessibility Report
Various digital deviced underneath the ADA logo

ADA Compliance & Digital Accessibility

A guide to creating accessible, ADA compliant digital experiences. Read more About ADA Compliance & Digital Accessibility
Evaluating the Most Common Approaches

Digital Accessibility Solutions: Evaluating the Most Common Approaches

Five approaches to avoid when making your digital properties compliant. Read more About Digital Accessibility Solutions: Evaluating the Most Common Approaches
2020 State of Digital Accessibility Report - Ecommerce, retail, hotels, hospitality

The 2020 State of Digital Accessibility for E-commerce and Products & Services

Key findings about e-commerce and products & services from our 2020 survey. Read more About The 2020 State of Digital Accessibility for E-commerce and Products & Services
Accessibility Barriers & Best Practices for Banking Websites

Accessibility Barriers & Best Practices for Banking Websites

A guide to creating accessible banking websites. Read more About Accessibility Barriers & Best Practices for Banking Websites
The 2020 State of Digital Accessibility in the Financial Sector Report

The 2020 State of Digital Accessibility for Banking and Financial Services

Key findings about the financial sector from our 2020 digital accessibility survey. Read more About The 2020 State of Digital Accessibility for Banking and Financial Services
A row of diverse paper-doll style people holding hands. Above them are icons related to technology.

Top 5 Ways to Increase Inclusion

Quick tips for inclusive product design. Read more About Top 5 Ways to Increase Inclusion
A yellow file folder with printed pages on top of it. The top page is a checklist that shows all items checked off.

Navigating VPAT 2: A Guide for Vendors

A guide to the revamped Voluntary Product Accessibility Template format. Read more About Navigating VPAT 2: A Guide for Vendors
A quizzical man looks at a screen showing an image of a bank, and online banking apps. An email notification looms large in the upper right corner

ADA Demand Letters and Settlements in Banking

A roadmap for banking organizations navigating ADA demand letters. Read more About ADA Demand Letters and Settlements in Banking
person sitting at a desk with 2 laptops, and surrounded by question marks

Why is Digital Accessibility So Important? Why Now?

A contemporary primer on digital accessibility. Read more About Why is Digital Accessibility So Important? Why Now?
Three screens showing healthcare-themed websites and apps

Digital Accessibility in Health Care: Section 1557 of the Patient Protection and Affordable Care Act

A guide to digital accessibility laws in health care. Read more About Digital Accessibility in Health Care: Section 1557 of the Patient Protection and Affordable Care Act
Puzzled person looking at an ADA demand letter

Guide to ADA Demand Letters & Settlements

A comprehensive handbook on ADA demand letters and settlements. Read more About Guide to ADA Demand Letters & Settlements
Happy picture and pencil work together to make great alt text

Meaningful Alt Text for Pictures and Portraits

Tips for writing effective alt text. Read more About Meaningful Alt Text for Pictures and Portraits
Laptop with a pile of books on it, topped by the scales of justice. In the foreground is a judge's gavel

North American Accessibility Laws and Digital Content Standards

A complete summary of digital accessibility laws in North America. Read more About North American Accessibility Laws and Digital Content Standards
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Level the Vote: Digital Accessibility Laws for State & Local Governments

A guide to digital accessibility for state and local governments. Read more About Level the Vote: Digital Accessibility Laws for State & Local Governments
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Accessibility Glossary A-Z

A glossary of commonly used accessibility terms. Read more About Accessibility Glossary A-Z
Student at a desk using a computer to access online education

Making Education Websites Accessible to People with Disabilities

A guide to web accessibility for education organizations. Read more About Making Education Websites Accessible to People with Disabilities
Image of a computer screen on a healthcare website and a smartphone with a healthcare app open

10 Things People with Disabilities Wish Health Care Organizations Knew

Quick tips on digital accessibility in healthcare. Read more About 10 Things People with Disabilities Wish Health Care Organizations Knew
A tablet and smartphone displaying icons related to online shopping

Making Retail & Dining Websites Accessible to People with Disabilities

An introduction to web accessibility for retail and dining organizations. Read more About Making Retail & Dining Websites Accessible to People with Disabilities
A government building, a judge's gavel, and a laptop.

Section 508 Refresh: Understanding the New Requirements

A comprehensive guide to the revamped Section 508 requirements. Read more About Section 508 Refresh: Understanding the New Requirements
Icon for Advanced Communication Services (ACS)

Advanced Communications Services and the CVAA

A guide to the 21st Century Communications and Video Accessibility Act. Read more About Advanced Communications Services and the CVAA
Video game controller

Video Games Are for Everyone

A digital accessibility roadmap for the gaming industry. Read more About Video Games Are for Everyone
VPAT

Navigating VPAT® 2.0: Understanding Why It’s Changing

Key context regarding the updated Voluntary Product Accessibility Template format. Read more About Navigating VPAT® 2.0: Understanding Why It’s Changing
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Dealing with OCR Complaints: Advice for Educational Institutions

A roadmap for education organizations navigating OCR complaints. Read more About Dealing with OCR Complaints: Advice for Educational Institutions
AODA requirements for accessible information and communication

AODA Information and Communication Standards

A guide to the Accessibility for Ontarians with Disabilities Act. Read more About AODA Information and Communication Standards
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Proposed Revisions to Title II of the ADA

A guide to Title II of the ADA, and potential changes to… Read more About Proposed Revisions to Title II of the ADA
Laptop with large button and text "Book Now"

Making Travel & Hospitality Websites Accessible

Tips for creating accessible travel and hospitality websites. Read more About Making Travel & Hospitality Websites Accessible