Original Presentation Date: July 11, 2019
In this mid-year update in our popular Digital Accessibility Trends webinars, CEO Tim Springer shares trends and recent developments related to laws and regulations, the market in general, and the ever-changing landscape of technology, and what they mean for your organization.
- Big-picture trends and numbers
- Technology usage trends
- The changing face of learning
- Takeaways from recent notable cases
- Mass digital accessibility litigation
- Global updates
Program Best Practice
- Digital accessibility program best practices
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How can augmented reality impact the lives of blind individuals?
- Wayfinding – Using the digital cameras in AR to provide automatic image recognition and recommendations on routing. Combined with GPS outside buildings to do broader directional routing.
- Live Assistance – Combining the video cameras and live feeds in AR system to provide descriptions of visual information live.
- Images to text – Combining image recognition with voice playback capabilities to read content live. Sign reading, menu reading, etc.
Can you provide specifics on when and how people with disabilities are included in the development process? Are these people mostly with mobility and visual impairments or does it include people with cognitive disabilities?
We’d counsel the inclusion of people with disabilities throughout the entire development process – from requirements gathering to user acceptance testing. That way we ensure organizations are building technology that holistically meets the needs of people with disabilities. As a practical matter, though, most organizations don’t have the time and budget to do that. As such, we recommend organizations – at a minimum – add people with disabilities into the user acceptance testing process. That ensures that the final things produced actually work – in practical use – for people with disabilities. We’d also argue (strongly) that’s critical to substantiating compliance to some of the more functional requirements – notably “effective communication” under the ADA.
As to the modality of disability to include we’d counsel a broad set of people with disabilities. So mobility, sensory, cognitive, speech and others. As with the above, as a practical matter, organizations may not be able to gather such a wide variety of users given practical limitations and time and budget. Given that, we’d recommend organizations focus in on use in particular classes of assistive technology. The three we see as critical are (i) use in a screen reader, (ii) use in a screen magnified and (iii) use in a voice control system. That’s not a perfectly representative set but tends to get to the level of “good enough” in terms of coverage for practical use.
Does Level Access follow to DoN or DoD in regards to digital accessibility?
The main areas of focus would be:
- Ensuring that people with disabilities have the same level of privacy as others
- Allowing users to opt in to accessibility enhancements
- Ensuring that privacy protections don’t reduce the level of accessibility for people with disabilities who may have cognitive and learning disabilities that require supports.
CEO, Level Access
A well-known expert and popular speaker on digital accessibility and user experience, Tim has dedicated over two decades to ensuring that technology will not only meet regulatory standards for accessibility, but also support real world use by individuals with disabilities. He has provided compliance solutions to thousands of organizations, advising public and private sector organizations on digital accessibility regulations, technical challenges and best practices required to successfully achieve accessibility. As the creator and designer of Level Access core technology, Tim led the development of InFocus, the industry’s first commercial software for testing web accessibility, and served as the chief architect for the Unified Audit Methodology and Accessibility Management Platform (AMP), Level Access proprietary accessibility solutions.