Original Presentation Date: Thursday, June 20th
Are you unsure about the whys and hows of building a digital accessibility program at your organization?
Learn why LendKey made accessibility a core initiative, and how they are working toward exceptional user experience and barrier-free access for ALL customers.
LendKey’s Director of UX, Giancarlo Deleon, shared how a commitment to customer experience led to a company-wide accessibility program, and talked about:
- LendKey’s business model and technology
- Why digital accessibility is important to them
- Their partnership with Level Access, including audits and training
- The inevitable bumps along the road to creating an inclusive user experience
Level Access and LendKey are both endorsed by the American Bankers Association with a shared commitment to digital accessibility, and the partnership between the two companies enables seamless accessibility as LendKey continues to help member banks grow their lending portfolios.
Webinar resources include the recorded presentation, slides, and CART transcript.