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<font color="#ffffff">Ren: Accessibility and inclusion is all
about equality. It means ensuring equal</font>

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<font color="#ffffff">access regardless of an individual's
ability in both physical and digital worlds.</font>

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<font color="#ffffff">Chris: It's really about giving people
equal access to all the information</font>

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<font color="#ffffff">Tim: Accessibility is broadly defined as
usability by people with disabilities,</font>

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<font color="#ffffff">Can someone with a disability use the system 
the same way as someone without a disability?</font>

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<font color="#ffffff">Ren: Not everybody has the same abilities, but 
we should all be able to have the same opportunities.</font>

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<font color="#ffffff"> Not every disability prevents 
individuals from driving, </font>

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<font color="#ffffff">color blindness is a good example.
 And everyone should be able to</font>

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<font color="#ffffff">research vehicles, access tools, get
helpful market insights.</font>

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<font color="#ffffff">Courtney: We looked at the Carmax.com
homepage and took a look and saw really</font>

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<font color="#ffffff">from a person with low sight what their
experience was when they were going</font>

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<font color="#ffffff">start to finish, and are now starting to
identify opportunities where we can</font>

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<font color="#ffffff">improve what we're doing to make sure that 
that experience is better are across the board,</font>

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<font color="#ffffff">Chris: We're trying to be the best that we can 
be for our own customers, our own associates,</font>

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<font color="#ffffff"> when it comes to having a great experience
 online trying to achieve a goal.</font>

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<font color="#ffffff">Ren: Our mission for this improvement never ends. </font>

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<font color="#ffffff">We're constantly adding new functionality.</font>

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<font color="#ffffff">Chris:  We're learning how to be better each
 and every day. And that's all you can do. </font>

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<font color="#ffffff">Courtney: Culture is such an important piece of 
the CarMax world and so is making sure that</font>

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<font color="#ffffff">all of our associates and our partners
and our products and our team members,</font>

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<font color="#ffffff">as well as our customers, are all in the
same boat for how we're treating the</font>

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<font color="#ffffff">experience that people will have from
start to finish.</font>

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<font color="#ffffff">Tim: So there was a study by the CDC
recently that found about 61 million</font>

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<font color="#ffffff">adults in the United States live with a
disability. That's about 26% of the adult population. </font>

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<font color="#ffffff">We just find it delightful when companies
like CarMax and Edmunds,</font>

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<font color="#ffffff">really leading companies, recognize the
scope of this audience and seek to</font>

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<font color="#ffffff">empower them with user friendly,
compelling technology that ultimately</font>

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<font color="#ffffff">works in an accessible fashion.</font>

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<font color="#ffffff">Courtney: We're building things to make
people's lives better.</font>