How Are U.K. Businesses Advancing Digital Accessibility?
Market research
Our annual market research report provides data-backed insight on key trends shaping the U.K.’s digital accessibility landscape. Learn what more than 1,600 digital experience professionals have to say about the state of their accessibility programmes, and the tools and strategies moving the needle.
Why U.K. organisations are embracing accessibility
Across industries, organizations recognize that digital accessibility is a business advantage.
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96%
Of U.K. professionals say digital accessibility improves user experience (UX).
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93%
say it helps improve customer satisfaction.
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91%
agree accessibility is a competitive advantage.
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82%
report revenue gains tied to accessibility.
EAA enforcement is here—how confident are teams in compliance?
The European Accessibility Act (EAA) sets strict requirements for U.K. businesses that serve consumers in the European Union. Enforcement began in June 2026—but our research suggests many organisations remain exposed to risk.
Achieve accessibility success in 2026: Data-backed strategies
How can U.K. organisations reduce risk and maximise the ROI of accessibility programmes in 2026? The data points to three best practices: AI adoption, tailored training, and early integration.
49%
of U.K. professionals rank “incorporating accessibility during design” among the three most impactful actions they’ve taken to advance digital accessibility.
Discover design tools that support proactive accessibility.
45%
rank “implementing accessibility training for employees” among their most impactful actions.
Learn how the Level Access Academy upskills teams.
41%
say “using AI to automate and scale processes” is a top priority for their programmes.
Find AI agents built to streamline workflows.
“Retrofitting accessibility fixes just isn’t cost-effective. This means we have to focus on moving accessibility into the design phase. It’s also good for overall customer engagement, which we’re passionate about.”
Dive deeper in our webinar
How can you apply the insight from our latest State of Digital Accessibility Report to elevate your program? In our on-demand webinar, “The State of Digital Accessibility: What’s Holding Teams Back and How to Move Forward in 2026,” we unpack our findings and provide actionable takeaways for accessibility success in 2026—and beyond.
Advance accessibility in 2026 with an expert partner
Accessibility is no longer a niche concern for U.K. businesses—it’s integral to success. Contact our team today to learn how we can help your team create accessible, high-performing digital experiences that drive measurable results.