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Web Accessibility FAQs

How do I know if my website is ADA compliant?

The fastest way to determine if your website is compliant with the Americans with Disabilities Act (ADA) is by performing an accessibility scan using free online tools like These web accessibility tools can’t find all accessibility barriers, but will give you a good first indication as to whether your website conforms with the Web Content Accessibility Guidelines (WCAG), the standard used by the U.S. Department of Justice (DOJ) to enforce ADA compliance.

To audit your website for accessibility issues, it’s best practice to enlist the help of a third-party web accessibility expert. They’ll perform a manual evaluation of key user flows—the specific paths users take to complete core tasks, like completing a purchase—and provide you with actionable guidance for fixing accessibility barriers. For the most authentic, impactful results, this evaluation should include testing by people with disabilities.

To fix the issues identified in a web accessibility audit, you”ll want to start by prioritizing the audit’s findings. Most organizations prioritize issues based on two factors: severity and complexity. Severity refers to how significant of a barrier the issue creates for users, and complexity refers to how resource-intensive it will be to implement a fix. By tackling high-severity, low-complexity issues first, you can make the greatest impact with the fewest resources. A third-party expert like Level Access can help you prioritize your audit’s results strategically, and provide the technical expertise required to fix more complex issues. We”ll also validate that the fixes you implement are successful.

Level access means that all people, including people with disabilities, have barrier-free, equal access to essential services, products, and offerings. It means that everyone should be able to enjoy and benefit from the experiences that make up a full life, including digital and online experiences. Learn more about the Level Access story.

The Level Access solution combines the market’s most robust digital accessibility platform and deepest bench of web accessibility expertise to help organizations create accessible and legally compliant websites, mobile apps, software, and other technology. Learn more about our software and expert managed services.

The Level Access accessibility score, which we call the accessibility health score, is an indicator that our customers use to understand the accessibility of a webpage based on scans they have performed in the Level Access platform. It shows the degree to which a webpage meets or violates the accessibility rules which have been tested against, on a scale of 0—100, or weak to strong. The accessibility health score can be a measure of relative change to understand accessibility progress over time. The idea is to pay attention to whether your organization’s scores are improving as you fix accessibility issues on your digital properties and take action if they start to drop. Visit our help center to learn more about the accessibility health score.

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