ADA Title II Compliance Resources
Understand and meet your digital accessibility obligations under Title II of the ADA.
Due to a new rule from the U.S. Department of Justice (DOJ), state and local government organizations—including cities, states, and public schools—must now meet specific technical accessible requirements to comply with Title II of the Americans with Disabilities Act (ADA). But Title II requirements impact organizations beyond just the public sector. Because these requirements extend to third-party technology, vendors that sell to state and local government organizations must also ensure their products are accessible, or risk losing sales opportunities.
Whether ADA Title II directly applies to your organization, or you do business with organizations covered by the law, explore our resource hub to gain clarity on the ADA Title II requirements and how to meet them.
Title II 101: Essential resources for compliance
Build a foundational understanding of the ADA Title II requirements and the compliance standard, the Web Content Accessibility Guidelines (WCAG).
ADA Title II and Digital Accessibility
Info sheet
ADA Title II Updates: What to Know about the DOJ’s New Rule
Blog post
The Must-Have WCAG Checklist
Guide
ADA Title II: Unpacking the New Rule
Learn how the new ADA Title II rulemaking impacts state and local governments and their vendors in a dynamic conversation with our Chief Accessibility Officer, Jon Avila, and Director of Accessibility Advocacy, Corbb O’Connor.
A complete solution for lasting compliance
Achieve and maintain ADA Title II compliance with a comprehensive solution that combines advanced automation with the market’s deepest bench of accessibility expertise.
Monitoring & testing
Understand your current state of compliance and prioritize improvements with monitoring dashboards and actionable manual evaluations, including VPATs.
Accessibility training
Equip your teams with the skills necessary to support ongoing Title II compliance by leveraging live and on-demand training through the Level Access Academy.
Program management
Confidently meet Title II requirements with expert guidance on everything from planning to policy creation and third-party product procurement.
Explore Title II resources tailored to your needs—whether you operate in or sell to the public sector
Jumpstart your journey to Title II compliance
Ready to evaluate your digital products and services, and understand how our solution can help you achieve compliance?
Guide
Digital Accessibility for State and Local Governments
Get a clear roadmap to meeting digital accessibility standards in this five-step guide.
Request guideInfo sheet
The Right to Information: A Digital Accessibility Primer
Learn how digital accessibility benefits your constituents in this primer for state and local governments.
Access sheetInfo sheet
The Complete Solution for ADA Title II Digital Accessibility Compliance
Gain insight into the key steps to achieving long-term compliance with ADA Title II's digital accessibility requirements.
Access info sheet“We were starting from scratch with very little experience in accessibility. Level Access made the entire process easy to understand and manage. They helped us quickly identify our needs and break our overall goals into smaller, more manageable projects.”
J. Mike Taylor | Web Services and Accessibility Manager, Mecklenburg County
Unlock business opportunities with proof of product accessibility.
Does your organization sell to state and local governments? Buyers will soon begin requesting a completed Voluntary Product Accessibility Template (VPAT®).
Webinar
The Value of a VPAT: How to Accelerate B2B Sales with Proof of Digital Product Accessibility
Get an introduction to the VPAT and its role in B2G sales cycles.
Access on-demand webinarGuide
Navigating the VPAT: A Practical Guide to Accessibility Conformance Reports
Discover best practices for navigating every step of the VPAT process.
Access guideCase study
How Esri Used VPAT Reporting To Improve Customer Experience and Increase Development Efficiency
Learn how Esri used VPAT reporting to improve customer experience and development efficiency.
Access case studyInfo sheet
VPAT Cheat Sheet
Quickly understand our approach to VPATs in this concise overview.
Access info sheetBlog
Five Common VPAT Questions, Answered
Get answers to our customers' most frequently asked questions about VPATs.
Access blogBlog
What is a VPAT? What You Need to Know About VPATs & ACRs
Build a foundational understanding of VPATs with this introductory blog post.
Access blog“Level Access helps us ensure our Accessibility Conformance Reports (ACRs) are up to date, incorporating the most current global accessibility standards like WCAG 2.2.”
Karl Frantz | Accessibility Lead, Software Product Development and Release, Esri
Frequently asked questions about ADA Title II
Are there exceptions to the ADA Title II digital accessibility requirements?
Yes. The DOJ provides exceptions for certain types of content, including:
- Content that has been archived
- Pre-existing conventional electronic documents, unless these documents are currently used by individuals to apply for, access, or participate in a public entity’s programs or services
- Pre-existing social media content
- Password-protected or otherwise secured conventional electronic documents specific to an individual, account, or their property
- Content posted by third-party individuals or organizations (unless they are contracted, licensed, or otherwise arranged for by the public entity)
What is the standard for compliance with ADA Title II?
To meet the new ADA Title II digital accessibility requirements, web content and mobile applications must conform with WCAG version 2.1 level A and AA.
When do the new ADA Title II requirements go into effect?
The new rule is effective as of June 2024, two months after its publication in the Federal Register. State and local government organizations with a population less than or equal to 50,000, and special districts, are required to comply with the new rule within three years of the effective date, or by June 2027.
Organizations with a population greater than 50,000 have two years after the effective date, or until June 2026, to achieve compliance.
How will the ADA Title II requirements be enforced?
The rule will be enforced by the DOJ and through private litigation.
How can state and local government organizations ensure third-party technology is compliant?
To avoid buying third-party products that jeopardize their compliance, organizations should update their procurement policies to include specific accessibility requirements for vendors, and request documented proof of accessibility (in the form of a completed VPAT) prior to making a purchase.
Organizations that have already integrated inaccessible third-party technology should speak with their vendors.
Start your journey to Title II compliance with a trusted partner
Level Access has more than two decades of experiences empowering state and local government organizations, and their vendors, to meet their digital accessibility and compliance goals. Contact a member of our team today to start your path to Title II compliance and advance digital inclusion.