Annual Market Insights Report
As technology continues to evolve, the narrative surrounding digital accessibility has profoundly shifted. Organizations have gone from simply recognizing the need for accessible technology, to embracing it as a business benefit.
For five years, Level Access has documented this shift, benchmarking it in the annual State of Digital Accessibility Report (SODAR), in partnership with the International Association of Accessibility Professionals (IAAP) and The Global Initiative for Inclusive ICTs (G3ict). And this year’s research illuminates a variety of critical key trends and developments that will offer insight and guidance for organizations seeking to start or scale their accessibility programs.
"Organizations now understand that digital accessibility is about more than compliance, and they are embracing it as a cornerstone of inclusive business."
Tim Springer
Founder, Level Access
Key takeaways: Learnings from 2023
Business imperative:
84% consider digital accessibility a competitive advantage, contributing to improved brand reputation and customer satisfaction.
Compliance conundrum:
Despite 83% of respondents confident in their program, 53% think their organization is at risk of legal action in the next 12 months.
Proactive by design:
Respondents are more likely to rate their program as “developed” or “highly developed” when they address accessibility in the design phase.
Unlocking insights: Best practices for 2024
Our founder Tim Springer unpacks our latest market survey findings, with actionable advice for 2024 program planning.
The evolution of digital accessibility, from 2019 to today
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Whether one product or a portfolio of digital assets, our digital accessibility solution scales with your organizational needs. And our expertise in compliance will help you continuously meet required legal obligations.