Closing the Accessibility Resolution Gap: How to Clear and Prevent the Backlog
Accessibility shouldn’t be a fire drill. But when teams only fix issues after experiences are built, backlogs grow and last-minute rework derails launches. We call this problem the “resolution gap”—and thankfully, it’s reversable.
Join us on June 4 at 1 PM ET to learn what’s causing the resolution gap and how to close it. You’ll come away with tools and tactics you can apply to speed up remediation and prevent new issues from emerging, so accessibility becomes a catalyst for delivery, not a bottleneck.
Whether you’re struggling to make a dent in your backlog or working to build accessibility into the software development life cycle (SDLC) from the start, this session is your roadmap to move from reactive firefighting to proactive progress.
Register now
What you'll learn
In this practical session for design, development, and product leaders, we’ll cover:
- What the resolution gap is, and why it’s such a widespread source of operational friction for teams.
- Strategies you can use to accelerate fixes and shrink your backlog for good.
- How to prevent new issues from emerging by building accessibility into teams’ existing workflows.
- A live demo of Level Access tools that help teams detect, resolve, and prevent accessibility issues across the SDLC.
Corbb O'Connor
Director of Thought Leadership, Level Access
Corbb O’Connor leads accessibility advocacy for Level Access. Over the years, he has educated thousands about creating inclusive environments, alongside others with disabilities, in the United States, Canada, and Jamaica. He’s spent the past six years consulting with the world’s largest business-to-business and business-to-consumer companies to connect them with disabled people and ensure their content is usable by people with disabilities. O’Connor has also started a business-to-business communications firm, U.S. Bank’s accessibility initiative, and a manual testing team.
Karen Hawkins
Principal Accessible Design, Level Access
Karen Hawkins is a human factors engineer and a certified accessibility professional with more than 15 years of experience. She is a co-chair of the W3C’s Accessibility Roles and Responsibilities Mapping (ARRM) Community Group, as well as project team member with the Standards Accessibility Reporting (SAR) Committee. As both a user experience designer and director, she honed her skills leading multi-disciplinary teams in creating digital solutions for leading global companies. Today, she leads the accessible design practice at Level Access, teaching customers and colleagues alike to apply accessible design thinking to all their work.
Travis Marasca
Senior Solutions Engineer, Level Access
Travis Marasca is a Senior Solutions Engineer at Level Access with more than 15 years of experience in digital accessibility. He partners with organizations to align the right combination of software and services to achieve measurable, scalable accessibility outcomes.
With a background in technology and front-end development, Travis began his accessibility career helping build one of the most successful accessibility programs at a leading U.S. financial institution. A pivotal moment early in his career led him to recognize his role in digital inclusion challenges and commit to being part of the solution. Today, he helps organizations create more inclusive digital experiences at scale.
