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The State of Digital Accessibility Report: 2025-2026

| Explore key findings from our annual market research survey |

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Live webinar | 25 February

European Retail Accessibility Trends: What the Data Reveals

European retailers are advancing digital accessibility faster than ever. According to our most recent State of Digital Accessibility survey:

  • 99% of retail professionals in the U.K. and European Union (EU) now have formal accessibility ownership.
  • 97% have policies and budgets in place.
  • 97% leverage AI tools for accessibility, fundamentally transforming scale and governance.

Retailers also report powerful business results—from improved user experience to higher customer satisfaction, retention, and revenue.

Join this retail-specific webinar to learn what distinguishes top-performing retail programmes and how your organisation can accelerate readiness.

Register now

25 February @ 12:00 PM GMT | 1:00 PM CET

What you’ll learn

In this practical session for retail professionals, you’ll gain insight on:

  • How retailers strengthened governance and accountability in 2025.
  • The tools, technologies, and AI capabilities driving the biggest gains.
  • Which actions are delivering measurable business impact.