State of Digital Accessibility Report: 2025-2026 Conclusion and calls to action

Based on this insight, we recommend that organizations take the following actions to strengthen the effectiveness and resilience of their digital accessibility programs.

• Leverage AI to accelerate progress at scale.
  82% of organizations now use AI in their accessibility work, and 86% consider AI capabilities in the procurement of new accessibility solutions—with adoption highest among organizations with key markers of maturity. AI can amplify human expertise to help organizations find and fix issues more efficiently at scale, as well as prove progress to secure executive backing.
• Invest in role-specific training to foster proactive teams.
  Teams with strong training tend to be more proactive, and they report a stronger connection between accessibility and key business outcomes. However, access to high-quality training remains limited. Organizations should invest in practical, role-based training that supports teams across functions, including both non-technical and technical staff.
• Invest in intelligent testing and monitoring tools to gain clarity on risk.
  While confidence in accessibility is high, 59% of respondents still feel they’re at risk of legal action, suggesting many teams may not understand their true risk. Tools that intelligently summarize and prioritize audit and scan results can help organizations make sense of the large volume of information produced in testing and clearly grasp their risk status.
• Embed accessibility checkpoints throughout the SDLC.
  Lack of sufficient process for achieving compliance is the most common reason respondents believe their organization is at legal risk. Tools like designer plugins and CI/CD integrations make accessibility a natural part of teams’ workflows for experience creation, reducing the risk that issues make their way into live experiences and minimizing the need for time-consuming, reactive fixes.
• Report on progress regularly to secure executive buy-in.
  Executive support remains closely correlated with other indicators of program success and reported business impact—however, many teams are challenged by a lack of internal alignment on accessibility’s value. When regularly reporting on progress, program owners can obtain and sustain executive buy-in by demonstrating how investments in accessibility contribute to broader business goals. AI-powered reporting tools can help teams rapidly create executive-ready progress summaries tailored to stakeholders’ priorities.