Navigating EAA Compliance: Five Core Requirements and How to Meet Them

Author: Level Access

A major shift has arrived in the digital accessibility landscape: As of June 2025, the European Accessibility Act (EAA) is now officially being enforced. For years, many organizations have been preparing for this milestone, but the transition from planning to enforcement changes the stakes. Compliance is no longer a future goal—it’s a present-day obligation.

The EAA sets accessibility requirements for a wide range of products and services, including banking, e-commerce, and transportation. Non-compliance can now result in real penalties, and businesses that continue to delay action risk both legal exposure and missed revenue opportunities.

While consumer-facing organizations are most directly affected, the ripple effects extend to business-to-business (B2B) providers as well. If you build software or digital tools that are sold into the European Union (EU), accessibility is now a baseline expectation. In some cases, it may also be a direct responsibility under the law.

Below, we break down five key areas covered by the EAA and offer practical steps your organization can take to achieve—and maintain—compliance. We’ll also explain how the Level Access solution empowers you to meet key EAA requirements efficiently and with confidence.

1. Functional accessibility requirements

What’s required:

The EAA sets functional accessibility requirements for websites, apps, and software connected to covered products and services. At a high level, these digital experiences must be perceivable, operable, understandable, and robust (POUR) for users with disabilities.

What to do:

The clearest path to compliance is through EN 301 549, the harmonized European standard for information and communications technology (ICT) accessibility. This standard incorporates WCAG 2.1 Levels A and AA, but also includes additional clauses for software, hardware, documentation, and support services.

For most organizations, the starting point is to test existing digital assets against EN 301 549 using both automated tools and manual evaluation. Issues identified should be addressed in order of priority, while new products should be designed with accessibility in mind from the outset.

How we support you:

Level Access provides detailed, actionable accessibility audits to help you understand and improve conformance with EN 301 549 standards. Our team of professional testers, including people with disabilities, will evaluate your experiences with assistive technology, ensuring thorough and accurate results.

Audit findings are delivered through the fully integrated Level Access Platform, so you can easily understand and prioritize issues, and push tickets for fixes directly into developers’ workflows.

Prevent new issues from emerging by leveraging our robust suite of designer and developer tools—including our Figma plugin and accessibility SDKs—to seamlessly embed accessibility into the creation of new digital experiences.

2. Continuous monitoring

What’s required:

Compliance isn’t a one-time task. The EAA calls for continuous monitoring to ensure accessibility is maintained over time.

What to do:

Many organizations address this requirement by running automated scans at regular intervals, which helps teams identify issues introduced by new updates or releases.

Tracking trends across your digital portfolio also supports smarter decision-making about priorities and resources.

How we support you:

The Level Access Platform’s customizable monitoring dashboards provide up-to-date insight on the accessibility of your entire collection of digital assets, as well as individual digital experiences.

Robust data and analytics on issue severity, frequency, and resolution status enable you to make strategic decisions about resourcing, prioritization, and training that drive continuous improvement.

3. Accessibility training

What’s required:

The Act requires organizations to provide accessibility training to employees. Well-trained teams can both remediate existing barriers and prevent new ones from emerging, creating efficiencies and supporting long-term compliance.

What to do:

Engage a reputable training provider to help build accessibility awareness and skills across your teams. To maximize the effectiveness of training, make it role-specific: Developers, designers, content authors, marketers, and other contributors all need guidance tailored to the work they do.

How we support you:

The Level Access Academy offers live and on-demand training focused on practical skill development, with role-specific learning paths. Our library of self-paced courses caters to professionals with a wide variety of experience, covering foundational principles as well as advanced techniques.

4. Accessibility statements

What’s required:

The EAA mandates that organizations clearly document how their products and services meet accessibility requirements. We recommend providing this information in the form of an accessibility statement. Clear, transparent communication signals both compliance and a genuine commitment to inclusion.

What to do:

Develop an accessibility statement in alignment with the EAA’s requirements. This document needs to include specific details, including:

• A description of your product or service and its accessibility features.
• Information about your ongoing efforts to maintain accessibility.
• The status of your product or service’s conformance with applicable standards, like EN 301 549.
• Contact information for users to share feedback or request assistance.

How we support you:

Our team has a deep understanding of the EAA’s documentation requirements. We’ll equip you with an easy-to-use template for drafting an EAA-compliant accessibility statement, and work with you to ensure your statement captures all necessary information and reflects your organization’s commitment to inclusivity.

Accounting for country-specific rules

Although the EAA provides a unified baseline, each EU Member State has its own enforcement mechanisms and potential penalties. Understanding these local requirements is essential for organizations operating across borders.

Our team of legal experts stays abreast of national implementations of the EAA, offering guidance tailored to the jurisdictions in which your organization operates. We help you interpret local requirements and integrate them into your compliance toolbox.

For more information about national accessibility laws in Europe, browse the country-specific Info Sheets in our EAA compliance hub.

Embark on your EAA compliance journey today.

Achieving compliance with the EAA is not merely a regulatory obligation. It’s also a business opportunity. By proactively addressing accessibility, your organization can enhance user experience, expand market share, and demonstrate corporate responsibility.

EAA compliance is best achieved with a trusted accessibility partner. As the category leader in digital accessibility, Level Access has spent more than 25 years helping organizations across Europe, North America, and other global markets meet regulatory requirements and improve user experience.

Built around the three pillars of effective digital accessibility programs—Audit & Test, Build & Fix, and Governance & Reporting—our end-to-end solution will equip your organization to succeed at every stage of your accessibility journey.

To learn more about how Level Access helps organizations meet specific EAA compliance requirements, access our on-demand webinar, “How to Achieve EAA Compliance with the Level Access Solution.” Or, if you’re ready to get started, engage with our team today.