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ADA Compliance: How Do You Test for Effective Communication?

This post outlines a series of tests you can perform to determine if a system provides effective communication for people with disabilities.

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ADA Compliance: How Does the ADA Apply to a Website?

This is post #16 in the ADA Compliance Series, which aims to outline a structure for validating and justifying a claim of “ADA compliance” for.

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Use Case Testing for Accessibility

What is ‘use case’ testing? In a nutshell, use case testing is real-world testing. That is, it seeks to simulate—as closely as possible—a “real” user’s.

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ADA Compliance: What About Privacy Implications?

An overview of the implications of inaccessible terms of use and privacy banners on a website.

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ADA Compliance: Is a Specific Level of Technical Compliance Required?

There’s much debate about WCAG 2.0 or 2.1 compliance being “the standard” for website accessibility. Learn the two things we’ve seen in lawsuits in terms of technical compliance for a targeted site.

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ADA Compliance: What Policies, Procedures, and Practices are Required?

The primary request in most ADA lawsuits is for injunctive relief from the court to force the defendant to change their corporate policies, practices, and procedures to ensure their websites are accessible.

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ADA Compliance: What’s the Breakdown of a Claim in an ADA Lawsuit?

An overview of common claims we see in ADA lawsuits pertaining to web site accessibility.

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ADA Compliance: What Do We See In Lawsuits?

An overview of digital accessibility lawsuits under the ADA – what they’re alleging and what they’re asking for.

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ADA Compliance: Effective Communication

Effective communication via auxiliary aids and services requires parity of experience for people with disabilities—that people with disabilities are not, “treated differently than other individuals”—when those auxiliary aids and services are present.

ADA Compliance: Auxiliary Aids and Services

A deeper dive into the key concept of “auxiliary aids and services” and the related concept of “effective communication.”

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ADA Compliance: Regulatory Overview

An overview of the rulemaking process for ADA regulations, with a focus on ADA Title III and its subparts.

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ADA Compliance: Specific Prohibitions

A summary of the core requirements in the Specific Prohibitions section of ADA Title III, mixing in references both to the statute (law) and implementing regulations.

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ADA Compliance: General Prohibitions

A summary of the core requirements in the general prohibitions section of ADA Title III that we’ve seen relate to digital accessibility.

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ADA Compliance: The General Rule

ADA Title III’s General Rule summarizes the requirement, which is, simply stated, that you cannot prevent people with disabilities from enjoying full and equal use of the things that you do or provide at a place of public accommodation.

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ADA Compliance: Definitions of Interest

Title III of the ADA explicitly prohibits discrimination on the basis of disability in the operation of a place of public accommodation. We cover a couple of key definitions around that in this post.

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ADA Compliance: Background on the ADA

A high-level look at the Americans with Disabilities Act (ADA) and its five titles that cover specific areas of public life – four of which warrant attention for digital accessibility.

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ADA Compliance: Series Overview

Get an overview of the four key areas this blog series will explore: laws & regulations, lawsuits, what makes a website ADA compliant, and answers to some of the tricky questions.

ADA Compliance for Websites and Mobile Devices
ADA Compliance: What Does “ADA Compliant” Mean for a Website?

For decades, we’ve had one question in the digital accessibility industry: what does “ADA compliant” mean for my website, mobile app, or other technology?” This post kicks off the ADA Compliance Series, which aims aim to outline a structure for validating and justifying a claim of “ADA compliance” for a website or other digital system.

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Why We Say Accessibility is Now More Important than Ever

I had someone ask me recently why we say accessibility is more important than ever. Hasn’t accessibility (removing barriers to digital access by people with.

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Accessibility During an Outbreak: Public Safety Includes ALL Members of the Public

Amidst all the uncertainty and increased focus on public health, people will be asked to make all materials accessible. That will include: websites providing critical.

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Digital Accessibility is Important Now More Than Ever

With social distancing becoming the new normal, digital accessibility is vital for people with disabilities to stay in touch with society. Many people are solely.

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7 Quick Facts about WCAG 2.2: W3C Publishes First Public Working Draft of Updated Guidelines

The Accessibility Guidelines Working Group at the W3C has published a first public working draft of WCAG 2.2 and has created a blog post on the topic with some details. Here.

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Take Your Pick – 3 Days, 10 Webinars March 11-13

UPDATE: You can now find the recorded presentations and other resources at www.levelaccess.com/digital-accessibility-best-practice-trends-series-on-demand Level Access will no longer be attending the CSUN Assistive Technology Conference..

The Difference Between WCAG A and WCAG AA Conformance

The WCAG criteria aim to make web content more accessible to a wider audience of people with disabilities. All success criteria are important access issues for people.

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How Does Accessibility Impact Healthcare Patient Privacy?

If you receive funding from HHS or other federal agencies, the law requires you to make your information and communications technology accessible to people with disabilities. If you have not audited your systems for accessibility, that is a great place to start.

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As Predicted, the Supreme Court WILL NOT Hear the Domino’s v. Robles ADA Web Accessibility Case

Part IV of Level Access legal analysis on the Domino’s Pizza digital accessibility case

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Digital Accessibility for Regional Telecom Providers

Home is where the WiFi connects automatically and your TV has all your favorite shows recorded. But telecommunications services and hardware are not always easy.

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Access to All, or Else: California Supreme Court Issues Unanimous Decision Affirming Equal Online Access 

Thanks to the unanimous ruling from White v. Square, slip op. at 16 (Cal. Aug. 12, 2019), a formal agreement or willingness to transact with.

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How We Do Our Work Matters: Accessibility and Inclusive Design

Many people use accessibility and inclusive design as interchangeable terms. However, they are not the same thing. Accessibility is an outcome, and inclusive design is.

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Will the U.S. Supreme Court Hear Domino’s v. Robles? If They Do, What Could Happen?

Part III: Our crystal ball is getting even clearer. As we wrote about back in July, of the thousands of digital accessibility cases winding their.

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Understanding Assistive Technology: How Does a Blind Person Use Twitter?

For people who are blind or low vision, screen reading software enables them to browse the web and use applications. We asked Level Access business.

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Understanding Assistive Technology: How Do People with Mobility Disabilities Use Technology?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person with limited mobility use their.

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Quick Facts about HUD’s Accessible Housing Settlement with the City of Los Angeles 

According to a press release earlier this month, the US Department of Housing and Urban Development (HUD) and the city of Los Angeles reached an.

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Understanding Assistive Technology: How Do Deaf-Blind People Use Technology?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

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W3C Publishes Draft of Standard Format for Writing Accessibility Test Rules 

Today, July 30, 2019, the W3C published the draft of the first standard format for writing accessibility conformance testing rules—the ACT Rules Format 1.0. Level.

Understanding Assistive Technology: How Does a Deaf or Hard of Hearing Person Use Technology?

Thank you to our friends at 3PlayMedia for their collaboration on this article. Understanding digital accessibility challenges is easy if you know people with disabilities..

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Why is Digital Accessibility Important? Why Now?

Risk levels rise when you ignore digital accessibility. Inclusive technology—that is, technology that is accessible to people with a wide range of physical and cognitive.

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The Accessible Canada Act: A Good Start at Full Inclusion

This is the first article in a series where our Chief eXperience Officer, Derek Featherstone, looks at the Accessible Canada Act and what it means.

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Will the U.S. Supreme Court Define the Legal Requirements of Digital Accessibility in Domino’s v. Robles? Our Legal Crystal Ball Says: Probably, Not.

Among the thousands of digital accessibility cases filed in federal and state courts each year, many are watching one case with particular interest: Domino’s Pizza LLC v. Guillermo Robles.

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Understanding Assistive Technology: How Do Legally Blind People and Others with Low Vision Use the Internet?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

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Understanding Assistive Technology: How Does a Blind Person use the Internet?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

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Digital Accessibility: How Smaller Healthcare Companies Can Remain Competitive with Industry Giants

If you’re a smaller healthcare company looking to scale, becoming digitally accessible to your customers is a must…and may soon no longer be an option

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Inaccessible Healthcare Websites Risk Lawsuits, As Well As Patients’ Health

Getting quality medical care is tough, but it’s even tougher when you can’t access critical information on your provider or insurance company’s website.

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Level Access Celebrates GAAD

Global Accessibility Awareness Day (GAAD) was launched in 2012 with a goal to get people talking, thinking and learning more about digital accessibility and inclusion..

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How to File a Disability Access Complaint With the FCC

If you’ve encountered a product or service that you suspect is not in compliance with the CVAA of 2010, here’s how you can submit a complaint.

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Advanced Communications Services and the CVAA

For decades, telecommunications laws have evolved to make telephones and other communications systems more inclusive for individuals with disabilities. In most cases, however, this didn’t.

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Introduction to the CVAA

Telecom laws have evolved to make communications systems more inclusive for individuals with disabilities. The CVAA was designed to level the playing field between traditional analog technologies.

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Why Are More Digital Accessibility Suits Being Filed as Class Actions (And What Does It Mean?)

One of the most surprising legal developments in 2018 on the digital accessibility front was the dramatic rise in the number of cases filed as.

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2019 Digital Accessibility Trends: An Evening With Tim Springer [2019-04-02]

Download Tim Springer’s A11yNYC Meetup Slides Level Access CEO Tim Springer shared a data-driven overview of where digital accessibility is heading in 2019, including the.

Level Access and G3ict Publish Inaugural State of Digital Accessibility Report

UPDATE: The 2020 State of Digital Accessibility Report is available now! Research reveals industry trends, challenges for accessibility programs, and insights about testing solutions VIENNA, VA.

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Annual Record keeping Certification  for Products Including Games with Communications Features  Due to the FCC by April 1s t (No Joke)

If you provide advanced communication services (ACS) such as text chat, voice chat, email, and other two-way voice communications, you need to get started now.

Digital accessibility includes those with visual, mobility, and hearing disabilities.
Digital Accessibility Isn’t Just About Customers, Recent ADA Settlement Shows

With digital accessibility lawsuits almost tripling in 2018, organizations are more aware than ever that their digital assets need to be accessible to users with.

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Digital Accessibility Crystal Ball: Will We See Different Types of Cases in 2019 and Beyond?

With digital accessibility lawsuits at record numbers—more than 2,250 cases were filed in federal court under Title III of the Americans with Disabilities Act in.

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Settlement Shows Limits of a “Separate-But-Equal” Approach to Digital Accessibility

Building a separate “assistive” website may seem like a good way to provide resources to customers and clients with disabilities, but, as a recent settlement.

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Ninth Circuit Reverses Robles v. Dominos Pizza LLC, Holds ADA Title III Suits Don’t Violate Due Process Rights

A recent website accessibility decision out of the Ninth Circuit Court of Appeals reaffirmed the application of the Americans with Disabilities Act to websites, while.

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Digital Accessibility Case Filings Rebound in October/November after September Dip

While the decline in case filings in September may lead some to think the current wave of web accessibility litigation might be petering out, an.

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Federal Court Decision in Gomez v. GNC Highlights Importance of Choosing an Experienced Accessibility Expert

A recent decision out of the Southern District of Florida highlights the importance of hiring an experienced accessibility expert in web accessibility cases under Title.

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DOE Rescinds “Mass Filer” Rule, Reopening Door for Web Accessibility Complaints

In late November, the Department of Education (DOE) Office for Civil Rights (OCR) released a revised Case Processing Manual that reversed controversial rules changes made.

Blue Beanie Day: My Origin Story

In 1996 I remember sitting at a computer at 11pm trying to figure out why the web page I had created would show just fine.

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Automated Testing for Web Accessibility

It’s a common situation: an organization has an extensive website that is central to the customer experience. It receives millions of visits a month, gets.

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Over 470 Digital Accessibility Cases Filed in Q3 2018, Led By Lawsuits Against Retailers, Hotels, and Consumer Service Providers

More than 470 digital accessibility lawsuits were filed between July and September 2018, equaling 58% of total suits filed in 2017. These strong Q3 numbers.

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Responsible Web Animation: Giving Users More Control of Their Experience

Since the arrival of HTML5, the web has seen a tremendous increase in complex animations. Whether they are decorative or explanatory, animations must be built.

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Why Hiring People with Disabilities is Great for Business:
Facts & Figures about Disability and Employment

Did you know that October is National Disability Employment Awareness Month? Level Access hires people with disabilities whenever we can! These individuals deliver incredible value.

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Court of Appeals Rules Plaintiff Not Required to Exhaust Remedies under CVAA Before Bringing ADA Suit

A recent decision by the Eleventh Circuit Court of Appeals in Atlanta could mean trouble for organizations and governmental bodies that stream video on their.

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Mobile Accessibility 401: Let’s Get Testing!

When people ask questions about doing accessibility testing on mobile devices they are often making two basic assumptions. The first is that accessibility testing on.

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Digital Accessibility Litigation Up 24% in August 2018

If you are concerned about your organization’s risk of an ADA lawsuit, contact us for a complimentary Risk Assessment of your website. If you have already.

ADA Compliance for Websites and Mobile Devices
DOJ Reaffirms Position that ADA Applies to Websites

In a letter to members of Congress last week, the Department of Justice (DOJ) clarified that it believes that Title III of the Americans with Disabilities.

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Web Accessibility Litigation Targets Retail and Consumer Services, Government Agencies in July 2018

If you are concerned about your organization’s risk of an ADA lawsuit, contact us for a complimentary Risk Assessment of your website. If you have already.

Time to Make the Website Accessible: Court of Appeals Allows ADA Lawsuit Against Dunkin’ Donuts to Proceed

The Eleventh Circuit Court of Appeals in Atlanta recently overturned a lower court’s dismissal of a website accessibility lawsuit against Dunkin’ Donuts, allowing the case.

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Assistive Technology: Not What You’d Expect

Shortly after Simply Accessible became part of the Level Access team*, Kara Van Roekel and I were working with a customer on one of our favorite.

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VIDEO: AbiliTrek Founder (& Level Access Alum) Daman Wandke on Accessible Travel

Traveling can and should be a great experience for everyone, but all too often, the hospitality industry does not meet the needs of people with.

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State Attorneys General Ask DOJ to Act Now on Website Accessibility Rules

Adding to a rising number of calls for clarity on digital accessibility rules, the Attorneys General of 18 states and the District of Columbia have.

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Over 150 Digital Accessibility Lawsuits Filed in June 2018

At least 154 digital accessibility lawsuits alleging violations of the Americans with Disabilities Act (ADA) were filed in federal court in June 2018. The retail,.

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SEC Rule Allows Management Companies to Post Reports Online—But Is Your Site Accessible?

Last month, the Securities and Exchange Commission (SEC) adopted rule 30e-3, which will allow registered management companies and unit investment trusts to provide shareholder reports online..

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Mobile Accessibility 301: Switching Things up with Switch Access

Switch access is a way for people with limited mobility to interact with various communication and mobility devices.

Superdome Not Super Accessible: Accessibility News Roundup, July 9, 2018

Welcome back to our Accessibility News Roundup, where we bring together the best recent stories from the web about accessibility. First up, NPR’s Marketplace dedicated an entire.

ADA Compliance for Websites and Mobile Devices
Can You Be Sued Over Digital Accessibility if You Already Have a Settlement? (Spoiler Alert: Yes.)

The Eleventh Circuit Court of Appeals in Atlanta has overturned the dismissal of a website accessibility lawsuit against Hooters, allowing the case to proceed. The.

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Does WCAG 2.1 Replace 2.0? When Should You Adopt WCAG 2.1?

This is the final post in a three-part series about WCAG 2.1. Previously, we covered WCAG 2.1 in AMP (Accessibility Management Platform) and WCAG 2.1: Exploring the New Success Criteria. .

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WCAG 2.1: Exploring the New Success Criteria

Welcome, WCAG 2.1; we’re glad you’re here! The Web Content Accessibility Guidelines (WCAG) has been a part of digital accessibility since 1999. WCAG 2.0 was.

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Representatives Urge DOJ to Curb Web Accessibility Lawsuits

A group of 103 members of the House of Representatives have asked the Department of Justice (DOJ) to act to curb website accessibility lawsuits under.

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WCAG 2.1 in AMP (Accessibility Management Platform)

We have added the 17 new WCAG 2.1 A, AA, AAA Success Criteria (SC) to AMP (Accessibility Management Platform). We have created a total of.

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Mobile Accessibility 201: Colors, Contrast, and Magnification, Oh My!

Screen readers might be the best-known aspect of mobile accessibility, but they’re not the only game in town.

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Could I Get A Ride? Accessibility News Roundup, June 13, 2018

Hey everyone! Welcome to the latest edition of the Level Access Accessibility News Update, where we tell you what’s been going on in the realm.

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California Judge Finds Restaurant’s Inaccessible Website Violated Unruh Act

Last month, a California judge held that a restaurant’s inaccessible website violated the state’s Unruh Civil Rights Act, which prohibits discrimination on the basis of.

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The Future is Now: WCAG 2.1 is Finally Here!

This week, the W3C officially released its latest update to the Web Content Accessibility Guidelines (WCAG). WCAG 2.1 builds upon the principles and guidelines found.

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NFB, NAACP Sue Department of Education over Amendments to Civil Rights Complaint Procedure

The National Federation of the Blind (NFB), NAACP, and the Council of Parent Attorneys and Advocates (COPAA) have filed suit against the Department of Education.

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Appropriations Bill Would Instruct DOJ to Clarify Web Accessibility Requirements

New legislation pending before the House of Representatives could put web accessibility regulations back on the table, despite the Department of Justice’s decision last year.

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Mobile Accessibility 101: Mobile Screen Readers

We’re kicking off our mobile accessibility series with a comparison of the TalkBack (Android) and VoiceOver (iOS) screen readers.

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Attorneys Provide Perspective On New Peoples Bank Case

In April, a federal judge dismissed a digital accessibility lawsuit against New Peoples Bank (NPB). The case, Carroll v. New Peoples Bank, was noteworthy for what it says.

RICO (not Suave): Accessibility News Roundup, May 11, 2018

Welcome back to our Accessibility News Roundup, where we bring together the best recent stories from the web about accessibility. We start off with some sad.

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Procurement & Digital Accessibility: 10 Essential Questions to Include in Every RFP

Ah, the Request for Proposal. That time-honored tradition where you get down on one (proverbial) knee, announce you’ve got budget to spend, and then brace.

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Federal Judge Dismisses Website Accessibility Suit as Moot after Website Made Accessible

In April, a federal judge in Virginia has found that a bank could not be sued for an inaccessible website under Title III of the.

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Digital Accessibility for EDU: Legal Update

In addressing issues related to digital accessibility, educational institutions need to consider the current state of the law and rulemaking status of the Americans with.

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A B2B Buyer’s Crash Course in Digital Accessibility

Congrats! You have a job spending oodles of someone else’s money. But you’ve been told that you need to procure accessible technology. What exactly does.

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Online Educational Resources Just Out of Reach of Students with Disabilities

Today, much more education is happening online. Online universities offer students from all walks of life the opportunity to earn college degrees. And many more.

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Five Reasons Why Your B2B Organization Should Care about Digital Accessibility

As you may have noticed, our blog focuses quite a bit on the legal news surrounding digital accessibility. That will probably continue to be the.

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The Lawsuit Is Coming from Inside the Customer Base

Two recent lawsuits against financial services companies under the Americans with Disabilities Act show that legal risk doesn’t just come from so-called “surf-by lawsuits;” it.

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CSUN 2018 Takeaways: Pearson’s Accessible Equation Editor Teaches Us More Than Math

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

Ducks on a Plane: Accessibility News Roundup, April 18, 2018

At Level Access, we make it our business to know what’s going on in accessibility. And since we are already scouring the web for the.

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CSUN 2018 Takeaways: VIKF, AOM, and AblePlayer

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

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Plaintiffs Appeal, Shift Legal Theories as Credit Unions Win Dismissals in Web Accessibility Cases

In a string of recent decisions, judges in Virginia have dismissed at least four digital accessibility lawsuits against credit unions alleged to have violated Title.

CSUN Educates on Machine Learning

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

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Regarding An Alternative Perspective from CSUN

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

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Tammy Duckworth and Colleagues Express Opposition to HR 620, Making Senate Passage Unlikely in 2018

The ADA Education and Reform Act, also known as House Resolution 620 (HR 620), may have passed the House, but its chances of passing the.

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Web Accessibility Complaints Dismissed after Rules Change by DOE Office of Civil Rights

Education Advocate Marcie Lipsitt has filed more than 2,400 complaints with the Department of Education Office of Civil Rights (OCR) against schools and universities with.

ADA Compliance for Websites and Mobile Devices
Judge Nips 1-800-FLOWERS.com’s Motion to Dismiss Accessibility Suit in the Bud

Things aren’t coming up roses for 1-800-FLOWERS.com, which last month saw a federal judge in Massachusetts reject its bid to toss out a lawsuit alleging.

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Judge Rules Texas Attorney Cannot Be Disbarred for Sending Demand Letters

A judge has dismissed the Texas Commission for Lawyer Discipline’s (CFLD) complaint to disbar a Texas attorney over his practice of sending out demand letters.

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Level Access asks, “Why are so many lawsuits settled before they go to court?”

Digital accessibility is a constantly changing area of law. There are no explicit regulations for private companies and although we have dozens of court decisions,.

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Level Access asks, “Will the Trump administration mean less enforcement of accessibility regulations?”

Digital accessibility is a constantly changing area of law. There are no explicit regulations for private companies and although we have dozens of court decisions,.

Digital Accessibility for Retail & Dining: Customer Service and Review

Last week, we filled our grumbly tummies with a trip to the digital food court. Let’s go back to retail shopping, shall we? We’ve already.

ADA Compliance for Websites and Mobile Devices
Pharrell Williams May Not Be Happy About His Website Being Sued

  Plaintiff Victor Lopez, who is blind, has filed a complaint in a federal District court for the Southern District of New York, alleging that.

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House of Representatives Approves Bill to Limit Suits under Title III of the Americans with Disabilities Act

In a vote of 225-192, the House of Representatives passed the ADA Education and Reform Act on Thursday, February 15, 2018. The bill—which is also known as.

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Digital Accessibility for Fine Dining, Fast Food, and Other Eateries

As more dining establishments use the web for sharing menus, taking reservations, and processing online orders for pickup or delivery, feeding your customers’ need for.

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Papers, Please. Will Your Documents Pass Inspection After the 508 Refresh?

One of the most important changes in the Section 508 Refresh, which went into effect on January 18, 2018, is the way electronic documents are.

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Level Access asks, “Is Congress likely to take action on the ADA?”

Digital accessibility is a constantly changing area of law. There are no explicit regulations for private companies and although we have dozens of court decisions,.

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Creating Accessible Menus and Mega Menus

Introduction The meaning of the word “menu” within web technologies is variable and encompasses many different types of functionality. A navigational menu: Is often used.

Digital Accessibility for Retail & Dining: Making a Purchase

Last week, we talked about searching and shopping online, and the barriers that a shopper with a disability may encounter while looking for that perfect.

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What Technology is Covered by Section 508 after the Refresh?

Whether you are a government agency or selling to a government agency, you should know if your products are covered by Section 508. Even if.

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Federal Judge in Virginia Dismisses Suit Against Credit Union for Lack of Standing

On Friday January 26, a federal judge in Alexandria, Virginia, dismissed a lawsuit against the Northwest Federal Credit Union (Northwest FCU). The complaint alleged that.

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Access Board Issues Correction to Section 508 Final Rule

On January 22, 2018, the Access Board issued a correction to the Section 508 Final Rule, published in January 2017, to reestablish standards for TTY.

Digital Accessibility for Retail & Dining: Searching and Shopping Online

Customers with disabilities encounter many barriers while navigating retail and dining websites. Some of these are minor inconveniences, but others can make navigating a site extremely difficult or.

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What’s New in the Section 508 Refresh?

On January 18, 2018, the Section 508 Refresh (“the Refresh”) officially took effect. Let’s take a look at some of the most critical changes in.

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Level Access asks, “will there be new regulations? or deregulation?”

Digital accessibility is a constantly changing area of law. There are no explicit regulations for private companies and although we have dozens of court decisions,.

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Are You Compliant with the 508 Refresh? Do You Need to Be?

As of January 18, 2018, information and communication technology (ICT) used, maintained, or developed by the federal government must conform with the Section 508 Refresh.

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Level Access asks Nicole Sieb Smith, “Are digital accessibility lawsuits going to continue in the future?”

Digital accessibility is a constantly changing area of law. There are no explicit regulations for private companies and although we have dozens of court decisions,.

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Level Access asks Kristina Launey & Donald Brown, “Do court decisions reduce uncertainty?”

Digital accessibility is a constantly changing area of law. There are no explicit regulations for private companies and although we have dozens of court decisions,.

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Accessibility Compliance in the Healthcare Industry: Assessing Intrinsic and Extrinsic Risks

With open enrollment in everyone’s recent past, it’s time to start thinking about a different kind of healthcare: your accessibility compliance health! In this series.

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Digital Accessibility and the FCC’s Net Neutrality Ruling

Last month, the Federal Communications Commission (FCC) voted to repeal Obama-era net neutrality regulations. While the full implication of the decision remains unclear, one major.

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Legal Thought Leadership Series: Level Access Asks the Experts

Digital accessibility is a constantly changing area of law. There are no explicit regulations for private companies and although we have dozens of court decisions,.

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Small Bank Industry Group Settles ADA Claims, Adopts Digital Accessibility Guidelines

Late last year, the Independent Community Bankers of America (ICBA), an industry group representing banks with assets of $50 million or less, reached a settlement.

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Accessibility Compliance Health: What You Don’t Know Can Sue You

With open enrollment in everyone’s recent past, it’s time to start thinking about a different kind of healthcare: your accessibility compliance health! In this series.

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AT&T Presents the First Real-Time Text (RTT) App

In mid-December, AT&T unveiled Real-time Text (RTT) communication service to better serve the deaf, deaf-blind, and speaking impaired community. RTT is intended to replace the.

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PDF Accessibility Basics Series: Accessibility Checker Q&A

In the final webinar in the PDF Accessibility Basics Series demonstrated how to use the PDF Action Wizard as well as the PDF Full Check.

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PDF Accessibility Basics Series: Page Structure Q&A

In last week’s PDF Accessibility Basics Series webinar participants learned how to review and edit role mappings for custom styles, use correct heading structure, and.

E-Commerce Websites Targeted in Series of ADA Lawsuits in Pittsburgh

In the past week, a Pennsylvania woman has filed at least five lawsuits against e-commerce sites for alleged violations of Title III of the Americans.

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PDF Accessibility Basics Series: Forms Q&A

In last week’s PDF Accessibility Basics Series webinar participants learned how to create accessible text fields, checkboxes and radio buttons. We also discussed best practices.

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Making Financial Apps Accessible to People with Disabilities

Banking from home is one thing, but how great is it that we can trade stocks on the beach or manage a 401k while sitting.

Making Investing and Wealth Management Accessible to People with Disabilities

People don’t have to phone in to buy and sell stocks and bonds anymore. This has been great for the Deaf community, and many others,.

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Making Online Banking and ATMs Accessible to People with Disabilities

Everyone wants equal access to their money. Gone are the days of stashing cash under your mattress or deciphering your handwriting in a checkbook register..

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AODA Requirements for Educational Organizations

The Accessibility for Ontarians with Disabilities Act (AODA) sets the goal of creating an accessible Ontario by the year 2025. Because of their important role,.

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Lincoln Center Sued for Inaccessible Performances

According to a press release by the National Association of the Deaf, Christina Kielich, a Virginia resident with a hearing impairment, filed a lawsuit in.

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Traveling with Disabilities: Ground Transportation, Hotels, & Entertainment

In our final installment of this series on digital accessibility for the travel and hospitality industry, we look at ground transportation, hotels, and entertainment. Please.

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The Trouble with Tables: A Brief Introduction

This is the first in a three-part series of blog posts that is dedicated to the many people in Government agencies who deal with PDF files.

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Assistive Technology for Users with Mobility Disabilities: iOS Switch Control

The iOS Switch Control accessibility feature is built-in to iOS and can be used with a variety of Bluetooth switches, Bluetooth keyboards, and the iOS.

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The Impact of Trump’s Executive Order on Web Accessibility

On January 30, President Trump signed an executive order to curtail regulations and the cost associated with them. One of the notable provisions in the.

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Setting Focus in Angular 2

Setting focus in Angular 2 requires working with native DOM elements. While this is possible, the documentation recommends against doing so. But making ARIA widgets.

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Differences between ARIA 1.0 and 1.1: Additions to “role”

Welcome to the second installment of SSB’s four-part review of the differences between ARIA 1.0 and 1.1. In the last post – Differences between ARIA.

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Beautiful, Accessible UX: SSB Presents at Accessibility Camp Bay Area

Websites can be both beautiful and accessible, but it takes teamwork to make it happen. Learn technical tricks as well as process solutions for making.

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Accessible Images Using Angular

Angular.js is becoming a widely used framework for web development. The framework allows developers to create readable code, is known to be fully extensible, and.

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The Digital Accessibility Maturity Model: Introduction to DAMM

This is the first in a 5-part series of posts on the Digital Accessibility Maturity Model (DAMM).  At a high level, these blogs will cover.

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A New Appreciation for Audio Description

While at the John Slatin AccessU event in Austin, TX recently, I had the opportunity to learn more about audio description.  What is audio description.

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M-Enabling 2015 and the Importance of Accessibility Training

This week I had the pleasure of attending the 4th Annual M-Enabling Summit in Washington DC.  For those of you not familiar with the event,.

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The Impact of Infinite Scrolling on Accessibility

Before examining the common issues, it is important to know the definition of infinite scrolling and the Section 508 and WCAG 2.0 standards that may.

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Diving into the Deep End: A Discussion on SVG, Angular, and Accessibility

Recently I had the pleasure and privilege of attending my first Annual International Technology and Persons with Disabilities conference, commonly referred to as CSUN. CSUN.

Using CSS Floats with Image Links

Using CSS Floats with Image Links The use of CSS floats has been a common method for developers to position content on a web page..

Web Accessibility 101 Video Series: Screen Magnification Challenges – Forms

In this week’s featured video, Client Services Director Mike Schutte demonstrates potential challenges for users of screen magnification software when attempting to complete form fields,.

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How to Provide Accessible Form Error Identification

Overview This post covers the basics of providing accessible form error identification to users with disabilities. Accessible error identification in particular benefits users who are.

Expanding the Use of the aria-haspopup Property

The WAI-ARIA 1.0 Specification adopted by the W3C currently limits use of the aria-haspopup attribute to context menus and sub-level menus. It also states that.

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The Air Carrier Access Act: Overview

The Air Carrier Access Act of 1986 (ACAA) prohibits discrimination on the basis of disability in air travel and requires air carriers to accommodate the.

SSB Partners with Columbia Lighthouse for the Blind for Accessibility Tester Training Program

SSB recently had the honor of partnering with Columbia Lighthouse for the Blind (CLB) to launch their first Basic Web Accessibility Tester Training Program with grant funding from the United Way. The first group of 8 students selected by CLB successfully completed the two-week program this month.

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Why There are Only Two Ways to Make ARIA Widgets Programmatically Focusable for Screen Reader Users

An explanation of the aria-activedescendant attribute, and why there are only two ways to make ARIA Widgets programmatically focusable for screen reader users.

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What Does Responsive Web Design Have to do with Accessibility?

A lot. Responsive web design (RWD) is a web design approach aimed at delivering flexible web page layouts to provide optimal viewing across a wide.

jQuery UI Accessibility Analysis

I recently had a discussion on the Web Accessibility LinkedIn group regarding the importance of keyboard accessibility, and how there needs to be an accessibility.

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Web Accessibility Isn’t About “Better” – It’s About Equality

Guest blog by David Ashleydale, Web Accessibility Strategist We all know images that represent some kind of content need to have appropriate ALT text assigned.

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Does the Business Case for IT Accessibility Matter?

reposted by permission from guest blogger Jeff Kline (http://strategicaccessibility.com/) I recently returned from DEEP 2012, a conference on ICT accessibility organized by G3ict and sponsored.

SSB’s Dr. Badrul Khan Meets with Nobel Laureate

SSB’s Training and e-Learning Specialist Dr. Badrul H. Khan, a world-renowned educator, author, speaker and consultant in the field of e-learning, met with Nobel Laureate.

JRE 7 Update 6 Now Comes Bundled with the Java Access Bridge

Introduction With the release of the Java Runtime Environment (JRE) version 7 update 6 (7u6), Oracle has begun distributing the Java Access Bridge as part.

Developing Accessible e-Learning – Where to Begin

With so many instructional design models, online content and e-Learning development tools it’s easy to get overwhelmed with choices or waylaid by the tools themselves.

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How much time does it take to remediate a site or application for compliance?

One question we receive a lot at Level Access is, how long does it take to bring a system into compliance with Section 508 or.

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How do I determine if my web site or application is Section 508 compliant?

By far the most common question we receive here at Level Access is how do I determine if this thing is 508 compliant? To answer that question we have to at three key questions. To be 508 compliant you have to be able to answer each question in the affirmative.

e-Learning Accessibility & Usability

After 18 years in the field of e-Learning and as a doctoral learner in instructional design and online learning, I am intrigued by the intersection.

Methods of Indicating the Purpose of a Link

Overview The different methods of indicating a link’s purpose are often misunderstood and incorrectly implemented. The Web Content Accessibility Guidelines (WCAG) explicitly require that link.

A personal response to Reed Hastings, Co-Founder & CEO of Netflix

Dear Mr. Hastings, Today I received your personal apology in my in-box where you apologized for coming across as lacking respect and humility with the.

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Employee Spotlight – Timothy Springer

I had the pleasure to interview Tim Springer, the CEO and one of the founders of SSB BART Group. Tim has an impressive resume, background.

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Remarks on Internet Explorer 9 Accessibility and Compatibility with Assistive Technology

The release of Internet Explorer 9 has brought about new accessibility challenges which have, as a result, necessitated many assistive technology manufacturers to release new.

Accessible Text Clouds

The use of text clouds can offer a fun, visually appealing method of displaying the frequency or popularity of words on a web page. Merely relying on font-sizes, weights and color to convey hierarchy can exclude some users from accessing important information on the website, though. By ensuring that the raw data is structured with OL tags in HTML, screen readers such as JAWS will convey the hierarchy of the list items and render the information as it is structured and in the order that the content appears in the Document Object Model (DOM).

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How to get a VPAT

Many customers come to Level Access with the goal of getting a VPAT for their product. (Often that happens sometime between April and July when.

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Section 508 Testing Approaches

So you know that you have to comply with Section 508 and now you want to understand your options for testing that compliance. This post covers the basic choices for how to do 508 testing and evaluation requirements for your testing infrastructure.

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Normative and Functional Testing

As the field of accessibility has become larger, it has also become more formal and professional. Prior to formal accessibility standards, governments and other organizations.