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State of Digital Accessibility Report: 2026-2027

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Oct 5–7, 2026 | Crystal Gateway Marriott, Washington, DC

Join Level Access at M-Enabling 2026

The M-Enabling Summit 2026 brings together the industry leaders, accessibility professionals, and advocates shaping the future of inclusive technology—and Level Access will be there. We’re heading to Washington, DC, to connect with the people designing, developing, and delivering more accessible digital experiences for everyone.

Stop by our booth throughout the conference to meet our team, explore our solutions, and talk through what’s next for your accessibility work. Whether you want to map out a strategy or simply continue the conversation, we’d love to meet you.

Find us on the floor throughout the event or book dedicated time with an expert.

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Featured sessions

Sales Doesn’t Need a Business Case—Accessibility Just Needs to Catch Up

Monday October 5th 1:50 PM-2:10 PM, Salon 2

Presenter: Corbb O’Connor, Director of Thought Leadership, Level Access

Sales teams are measurable because everyone agrees on the signals that matter: pipeline health, conversion, velocity, and outcomes. Accessibility teams are often asked to prove impact without that shared language. This briefing bridges that gap. Using examples across financial services, healthcare, higher education, local government, and retail, we’ll connect common accessibility failure points, like broken onboarding steps, self-service friction, or error recovery, to the KPIs executives already track, from completion rates and cost-to-serve to retention and risk. The goal isn’t a single “accessibility score,” but a clearer way to show progress, prioritize work, and justify investment. Attendees will leave with a practical menu of executive-relevant metrics and a simple strategy for tying most business and service outcomes back to accessibility, so progress can be measured, explained, and funded with confidence.

Monday October 5th, 1:50 PM-2:40 PM, Salon 5

Presenter: Jon Avila, Chief Accessibility Officer, Level Access

As accessibility and AI continue to shape digital transformation, it’s more important than ever to ensure that the voices and experiences of people with disabilities remain at the center of design, development, and decision-making. This session will explore what inclusive experience design means in practice in the age of AI—and why everyone benefits from systems that everyone can use.

Tuesday, October 6, 2026 5:20 pm – 5:50 pm

Presenters: Rapid Fire Panel, featuring Corbb O’Connor

A fast‑paced discussion featuring leading voices reflecting on emerging trends and the future of the accessibility ecosystem. This concluding segment brings together the threads of innovation, policy, organizational leadership, and global collaboration highlighted throughout the Summit. Speakers will share key takeaways, acknowledge partners and contributors, and reaffirm the shared mission of advancing digital accessibility worldwide.

Tuesday, October 6th 2:30 pm – 2:40 pm ET

Presenters: David Franklin, Senior Solutions Engineer and Erica Williams, Solutions Engineer, Level Access

Take mobile accessibility testing into your existing workflow with Level Access On-Device Testing (ODT). In this live demo, see how teams can test directly on real devices, simulators, and emulators, quickly identify and verify accessibility issues, and send results to the Level Access Platform for remediation and collaboration. Discover a faster, more practical approach to mobile accessibility testing, without the complexity of third-party device farms.

Meet the team

Corbb O’Connor, Director of Thought Leadership Jon Avila, Chief Accessibility Officer, Level Access
Corbb O’Connor, Director of Thought Leadership

Corbb O’Connor leads accessibility advocacy for Level Access. Over the years, he has educated thousands about creating inclusive environments, alongside others with disabilities, in the United States, Canada, and Jamaica. He’s spent the past six years consulting with the world’s largest business-to-business and business-to-consumer companies to connect them with disabled people and ensure their content is usable by people with disabilities. O’Connor has also started a business-to-business communications firm, U.S. Bank’s accessibility initiative, and a manual testing team.

Jon Avila, Chief Accessibility Officer, Level Access

Jon Avila is Level Access’s Chief Accessibility Officer, and with more than 20 years of experience he has supported numerous organizations in the development of digital accessibility initiatives. He is a member of the Accessibility Guidelines Working Group at the World Wide Web Consortium (W3C), where he helps develop Web Content Accessibility Guidelines (WCAG) standards.