Beyond DIY: Scaling Accessibility with Confidence
AI is rapidly changing how accessibility work happens. The same practices that fueled progress yesterday won’t always drive the same results today, especially as development velocity increases and digital portfolios become more complex. So, how can you build a program that’s durable enough to withstand change?
Join us for an executive-level conversation on how organizations sustain accessibility progress as they scale. Tailored specifically for KKR portfolio companies, this session will explore what happens when DIY approaches reach their limits, and the core practices that help teams evolve beyond grassroots efforts and achieve lasting impact.
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What you'll learn
In this session for product, engineering, and design leaders at KKR portfolio companies, you’ll discover:
- How accessibility programs evolve at scale: Why the approach that worked for one team or product starts to strain as your organization, tech stack, and digital portfolio grow more complex.
- Where DIY still delivers, and where it falls short: Where decentralized, in-house efforts stay effective and where outside expertise and validation adds value.
- What AI is changing: How AI is reshaping accessibility workflows, and why more automation and faster development don’t automatically produce accessible outcomes.
- Why human expertise still matters: The role experienced practitioners play alongside AI and automated testing, from interpreting context to finding the issues tools miss.
- Who owns accessibility across the organization: Practical ways to build governance, ownership, and accountability across product, engineering, design, accessibility, compliance, and executive teams.
- How to assess your current approach: Questions to help you evaluate what’s working in your program today and where a strategic partner can help.
Jennifer Kurtz
Chief Technology Officer, Level Access
Jennifer Kurtz is Chief Technology Officer at Level Access. She has more than two decades of experience leading software and technology organizations in transformation, growth, and innovation. Prior to joining Level Access in 2023, Jennifer held senior technology leadership roles, including Chief Technology Officer at Vertex Inc., where she helped guide the company through rapid growth and a successful IPO in 2020.
A driving force behind Level Access’s evolution as a global leader in digital accessibility solutions, Jennifer has a unique ability to translate complex technology into scalable, customer-focused impact. Passionate about the intersection of business and technology, she has led the rapid modernization of Level Access’s internal and external systems so it can better serve organizations striving to create inclusive digital experiences for all.
Her contributions to advancing technology innovation and accessibility have earned industry recognition, most recently with a 2025 Silver Stevie Award for Female Executive of the Year. Jennifer is also an active mentor to students and industry professionals, with a passion for encouraging middle and high school girls to pursue opportunities in STEM.
Andrew Chung
Chief Product Officer, Level Access
Andrew Chung is a visionary Chief Product Officer who is passionate about driving change through technology. With over 20 years of experience in the tech industry, Andrew has developed a keen eye for identifying market trends and opportunities, and translating them into successful products. In his current role at Level Access, he is developing the company’s product strategy to ensure technology enables everyone to experience the fullness of life.
