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Digital Accessibility Maturity Model (DAMM™) Understand accessibility maturity

The Digital Accessibility Maturity Model (DAMM) helps organizations understand where they are, prioritize what to do next, and measure progress over time. From Quick Check to Program Builder and DAMM Assessments, our offerings provide a structured path to building and scaling accessibility programs.

Our industry-recognized maturity model

Accessibility audits only assess technical conformance. DAMM provides holistic insight on the strength of your program across seven core dimensions:

  • Governance and policy: The commitments, accountability, risk planning, investment strategy, and management of digital accessibility.
  • Communications: Internal and external communication about digital accessibility, including accessible communication channels. 
  • Development life cycle: Integration of digital accessibility into design, development, testing, and release processes to support inclusive experiences. 
  • Support: Accessible support channels and guidance for users. 
  • Procurement: Evaluation of digital accessibility in vendor selection, procurement, and contracts.
  • Knowledge and skills: Digital accessibility training and skill development managed across the organization.
  • Culture: Everyday practices and decision-making that reflect accessibility and disability inclusion as a shared value.

Chart your path
to lasting impact

DAMM supports you at every stage of your accessibility journey—
from initial benchmarking to scaling with expert support.

Maturity Quick Check

Best for: Organizations that want a fast, free snapshot of where they are today.

Complete a free five-minute assessment to gauge your current accessibility practices and identify opportunities to strengthen your efforts using the DAMM framework.

Take the free Quick Check

DAMM Program Builder

Best for: Organizations that want expert guidance to establish and scale a sustainable accessibility program.

Assess your current accessibility practices, identify priorities, and receive a tailored program plan informed by the DAMM framework. Get expert recommendations, curated resources, and ongoing strategic guidance to help turn accessibility goals into measurable progress.

Explore Program Builder

DAMM Assessment

Best for: Established accessibility programs seeking deeper insight on organization-wide program effectiveness.

Uncover strengths, gaps, and organizational patterns across seven dimensions through an expert-led comprehensive gap analysis, informed by broad stakeholder input. Benchmark against best practices and other organizations, with prioritized action planning to accelerate program maturity.

Speak with an expert

The leader in accessibility maturity benchmarking

With more than 25 years of experience supporting organizations of every size, from Fortune 500 companies to government agencies, Level Access knows the factors that shape best-in-class digital accessibility programs. DAMM is built on that experience and proven to guide organizational success.

Industry credibility

Microsoft cited Level Access’s digital accessibility maturity model as a leading example of best practices in accessibility maturity models.

Recognized for Title II

The U.S. Department of Justice (DOJ) references our maturity model as a way to potentially help demonstrate progress toward ADA Title II compliance.

Get your maturity score

Ready to understand your program’s maturity? Begin with the free Quick Check, then identify your next steps with the Program Builder.

Take the free Quick Check