The State of Digital Accessibility: Putting the Findings into Practice
What sets effective accessibility practices apart in the AI era—and how can you apply lessons from the strongest programs to your 2027 strategy?
Join us on October 14 at 1 PM ET for a live webinar unpacking the findings from our Eighth Annual State of Digital Accessibility Report, based on a survey of 2,500+ digital experience professionals across North America and Europe.
Our experts will explore what the teams driving measurable progress today do differently, including how teams are integrating AI, navigating escalating legal and regulatory pressure, and securing buy-in that sticks. We’ll also discuss where opportunities remain, with tangible steps you can take to sustain and expand your impact in the year ahead.
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What you'll learn
In this roundtable conversation, our experts will cover what the 2026 research reveals about where accessibility programs are strongest, where gaps persist, and what that means for your approach in 2027. We’ll explore:
Dana Randall
Executive Creative Director, Level Access
Dana Randall is Executive Creative Director at Level Access, where she works at the intersection of brand strategy, creative leadership, and thought leadership to shape how the company’s mission is expressed in the market. She brings more than two decades of experience in product design, creative direction, and digital transformation, with a focus on inclusive design and human-centered innovation. Dana is also a Certified Disability Rights & Accessibility Consultant through the U.S. Institute of Diplomacy and Human Rights (USIDHR). A leading voice on inclusive design, disability representation, and disability-led innovation, Dana brings both deep industry expertise and lived experience to audiences worldwide. She has spoken at SXSW, CES, and Advertising Week, and hosts the What Comes Next, the AW360 podcast exploring how disability inclusion and accessibility can unlock better ideas, experiences, and innovation.
Jon Avila
Chief Accessibility Officer, Level Access
Jon Avila is Level Access’s Chief Accessibility Officer, and with more than 20 years of experience he has supported numerous organizations in the development of digital accessibility initiatives. He is a member of the Accessibility Guidelines Working Group at the World Wide Web Consortium (W3C), where he helps develop Web Content Accessibility Guidelines (WCAG) standards. At Level Access, he turns these standards into prioritized guidance for customers as he works with them to incorporate accessibility into their processes to support documentation proving conformance.
Karen Hawkins
Principal of Accessible Design, Level Access
Karen Hawkins is a human factors engineer and a certified accessibility professional with more than 15 years of experience. She is a co-chair of the W3C’s Accessibility Roles and Responsibilities Mapping (ARRM) Community Group, as well as project team member with the Standards Accessibility Reporting (SAR) Committee. As both a user experience designer and director, she honed her skills leading multi-disciplinary teams in creating digital solutions for leading global companies. Today, she leads the accessible design practice at Level Access, teaching customers and colleagues alike to apply accessible design thinking to all their work.
