ADA Compliance Series

This 24-article blog series by Level Access CEO Tim Springer provides a framework for validating and justifying a claim of “ADA compliance” for a website, mobile app, or other digital system.

ADA Compliance for Websites and Mobile Devices
ADA Compliance: What Does “ADA Compliant” Mean for a Website?

For decades, we’ve had one question in the digital accessibility industry: what does “ADA compliant” mean for my website, mobile app, or other technology?” This post kicks off the ADA Compliance Series, which aims aim to outline a structure for validating and justifying a claim of “ADA compliance” for a website or other digital system.

Two people looking at a series of documents
ADA Compliance: Series Overview

Get an overview of the four key areas this blog series will explore: laws & regulations, lawsuits, what makes a website ADA compliant, and answers to some of the tricky questions.

Court gavel
ADA Compliance: Background on the ADA

A high-level look at the Americans with Disabilities Act (ADA) and its five titles that cover specific areas of public life – four of which warrant attention for digital accessibility.

diverse group of people using technology, some with disabilities related to vision, hearing, and mobility
ADA Compliance: Definitions of Interest

Title III of the ADA explicitly prohibits discrimination on the basis of disability in the operation of a place of public accommodation. We cover a couple of key definitions around that in this post.

Scales of justice sitting on top of 2 legal books
ADA Compliance: The General Rule

ADA Title III’s General Rule summarizes the requirement, which is, simply stated, that you cannot prevent people with disabilities from enjoying full and equal use of the things that you do or provide at a place of public accommodation.

Open Law Book
ADA Compliance: General Prohibitions

A summary of the core requirements in the general prohibitions section of ADA Title III that we’ve seen relate to digital accessibility.

Courthouse and law books
ADA Compliance: Specific Prohibitions

A summary of the core requirements in the Specific Prohibitions section of ADA Title III, mixing in references both to the statute (law) and implementing regulations.

Judges gavel and a legal document in front of a laptop
ADA Compliance: Regulatory Overview

An overview of the rulemaking process for ADA regulations, with a focus on ADA Title III and its subparts.

ADA Compliance: Auxiliary Aids and Services

A deeper dive into the key concept of “auxiliary aids and services” and the related concept of “effective communication.”

online communications
ADA Compliance: Effective Communication

Effective communication via auxiliary aids and services requires parity of experience for people with disabilities—that people with disabilities are not, “treated differently than other individuals”—when those auxiliary aids and services are present.

Courthouse, legal documents, and judges gavel
ADA Compliance: What Do We See In Lawsuits?

An overview of digital accessibility lawsuits under the ADA – what they’re alleging and what they’re asking for.

person reading legal documents
ADA Compliance: What’s the Breakdown of a Claim in an ADA Lawsuit?

An overview of common claims we see in ADA lawsuits pertaining to web site accessibility.

Magnifying glass looking at legal documents
ADA Compliance: What Policies, Procedures, and Practices are Required?

The primary request in most ADA lawsuits is for injunctive relief from the court to force the defendant to change their corporate policies, practices, and procedures to ensure their websites are accessible.

a hand holding up scales sitting atop 2 legal books
ADA Compliance: Is a Specific Level of Technical Compliance Required?

There’s much debate about WCAG 2.0 or 2.1 compliance being “the standard” for website accessibility. Learn the two things we’ve seen in lawsuits in terms of technical compliance for a targeted site.

Person using a laptop surrounded by icons representing privacy notifications
ADA Compliance: What About Privacy Implications?

An overview of the implications of inaccessible terms of use and privacy banners on a website.

Mobile phone, tablet, and laptop displaying wheelchair symbol and "ADA"
ADA Compliance: How Does the ADA Apply to a Website?

This is post #16 in the ADA Compliance Series, which aims to outline a structure for validating and justifying a claim of “ADA compliance” for.

Series of icons representing areas of a website which should be ADA compliant, like shop, chat, support, and product info.
ADA Compliance: What’s Covered? What’s Not?

An overview of which sections of a website are covered under ADA Title III requirements and which most likely are not.

person looking at a mobile phone surrounded by icons for various apps
ADA Compliance: How Do You Test Full and Equal Access for a Website?

An overview of the two core questions we seek to answer to determine if a site provides full and equal access for users with disabilities.

icons representing mail, lawbook, checklist, and scales of justice
ADA Compliance: How Do You Test for Effective Communication?

This post outlines a series of tests you can perform to determine if a system provides effective communication for people with disabilities.

ADA Compliance: The ADA Compliant Website

Our view of the three things that make a website ADA Compliant.

ADA Compliance: Isn’t This Just a One Time Fix?

Learn why ADA compliance for your website isn’t just a one time fix, and why it’s so important to change how you do business.

ADA Compliance: Why Does the Definition of “Compliant” Seem to Change Over Time?

Feel like ADA compliance is a moving target? Here’s 4 big reasons why your approach to digital accessibility needs to be flexible.

ADA Compliance: Do You Really Need to “Remove Barriers” in a Website?

This is post #23 in the ADA Compliance Series, which aims to outline a structure for validating and justifying a claim of “ADA compliance” for.

ADA Compliance: What’s the Basic Defense Strategy?

A basic approach and strategy to avoid or defend an ADA lawsuit for a non-compliant website or mobile app that is not accessible to users with disabilities.