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2025 Gartner® Market Guide for Digital Accessibility

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For Compliance Teams

Compliance solutions

Respond to legal action and mitigate future risk

Digital accessibility compliance is complex. We’ll clarify which laws apply to your organization based on your location, sector, industry, and size. And if you’re already the target of legal action, we’ll help shape a response strategy and roadmap for ongoing compliance.

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Escalating legal landscape

By the numbers
  • 16,700+

    Web-related ADA lawsuits in federal court from 2017 through 2023

  • 1,500

    Estimated ADA demand letters sent weekly (often a lawsuit precursor)

  • 40%

    Organizations involved in legal action in the past 12 months

  • 53%

    Believe their organization is at risk of legal action in the next 12 months

Our approach

Complex requirements, simple solution

Level Access simplifies the complexities of compliance with advanced software and a deep bench of accessibility and legal expertise. We’ll help ensure that your digital experiences meet the requirements of the ADA, Section 508, the EAA, the AODA, and other global laws.

Legal expertise

Our experts understand the nuances of global accessibility laws, which apply to your organization, and the technical standards for compliance.

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Accessibility auditing and testing

Automated scanning and manual testing by experts surface potential compliance violations and offer actionable guidance for fixing issues.

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Reporting and analytics

Intuitive reporting dashboards provide clear insight on organization-wide compliance, and allow you to track and benchmark accessibility over time.

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ADA demand letter validation

Has your organization received a demand letter stating that your website or other digital experience is in violation of the ADA? Our legal experts can help you assess the validity of your demand letter and come up with an appropriate response. Contact our team today to take the right next steps to mitigate risk.

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Digital accessibility laws and standards

Resources

ADA

Learn how courts are interpreting the Americans with Disabilities Act (ADA) and its application to digital experiences, what the DOJ has to say, and how our solution solves for ADA compliance.

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WCAG

The Web Content Accessibility Guidelines (WCAG) are the global standard for digital accessibility. Learn why you should follow the latest WCAG version and how our solution supports.

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Section 508

U.S. federal agencies and vendors doing business with them must comply with Section 508. Reduce the risk of non-compliance with the market’s only FedRAMP authorized solution.

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Section 504

Organizations that receive federal funding must comply with Section 504. Understand which organizations are included, compliance requirements, and how Level Access can help.

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AODA

Explore key facts about the Accessibility for Ontarians with Disabilities Act (AODA), including which organizations are impacted, how to meet legal obligations, and the risks of non-compliance.

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EN 301 549

EN 301 549 applies to public-sector technology for organizations based in Europe. Learn how it also impacts the private sector, and if you’re meeting compliance mandates.

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European Accessibility Act

A 2025 deadline is looming for providers of products and services covered by the European Accessibility Act (EAA). Gain clarity on who it applies to, risks of non-compliance, and how to meet obligations.

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Unruh Act

The California Civil Rights Unruh Act adopted ADA standards, and it’s a driving force behind the surge in web-related lawsuits. Learn who it applies to and how to meet compliance requirements.

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NY Human Rights Laws

An inaccessible website can be a violation of both state and federal laws if your organization is based in New York, or you have customers in the state. Understand compliance requirements.

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A trusted partner for compliance

  • American Pacific Mortgage logo

    “We are managing ADA compliance for over 150 websites. The platform makes it easy to manage those audits and remediation efforts to bring all to ADA compliance.”

    Kim Shipp, Risk Manager, American Pacific Mortgage

  • Hajoca white logo

    “Level Access tools allow us to locate areas of non-compliance, and therefore risk, and fix them in a timely manner so that our customers have a better, more user-friendly experience.”

    Eric Lopoten, Assitant General Counsel, Hajoca Corporation

  • sony logo

    "The tool has extensive information covering all global accessibility guidelines set by W3C and other international laws. And the Level Access Support team is responsive, attentive, and helpful.”

    Michael Manalo, Senior Business Analyst, Sony Pictures Entertainment

Get in touch

Navigate accessibility laws with confidence

Whether you’ve been the target of legal action or want to reduce future risk, our team is ready to put your organization on a path to digital accessibility compliance. Let’s start with a free risk assessment and build from there.

Three lawyers discussing documents at a table during a business meeting.