1- Does the ADA apply to websites and other technology?
Yes… and no. The ADA Title III requires that “places of public accommodations” be accessible to people with disabilities. The law was written before the digital versions of banking, shopping, and entertainment existed. There have been attempts to bring the text of the ADA up to date with modern technology, but those are currently on hold.
However, the absence of clear and specific regulations has not stopped a flood of demand letters from plaintiffs’ attorneys or stood in the way of a growing number of lawsuits and settlements under the ADA for inaccessible technology.
You can read more about demand letters and settlements – how to avoid them and what to do if you find yourself on the receiving end – in the ADA Demand Letters & Settlements eBook.