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Accessibility Compliance Health: What You Don’t Know Can Sue You

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Written by: E Foley

Hospital iconWith open enrollment in everyone’s recent past, it’s time to start thinking about a different kind of healthcare: your accessibility compliance health! In this series of articles, we’ll go into various topics you’ll want to be thinking about and advice you’ll want to implement in 2018 to ensure that your organization is in tip top shape and less likely to come down with a bad case of the lawsuits. (Achoo!)

The Importance of Preventative Care

When it comes to human healthcare, we all know that an ounce of prevention is worth a pound of cure. But let’s face it: some people avoid going to the doctor or dentist.

  • “I only get toothaches once in a while…”
  • “The lump doesn’t hurt, maybe it will go away on its own…”
  • “I know I have a family history of heart disease, but I feel fine…”

Statements like these fall under the umbrella of “what I don’t know can’t hurt me.” If you don’t get a dental checkup, you won’t need a root canal. If you don’t get a biopsy, it can’t be cancer. If you don’t have your heart health assessed, you won’t know your arteries are dangerously narrowed.

Any healthcare professional can tell you that an undiagnosed problem is still a problem. The longer it goes untreated, the worse the outcome can be. The same is true for digital accessibility. Just because you haven’t received a demand letter or a legal complaint doesn’t mean that your systems are a-okay. It just means that nobody’s put you in their crosshairs yet.

Free Accessibility Testing Tools

There are free tools that perform automated testing on your website. They are a good place to start if you haven’t done any testing for accessibility. We have our free tools at WebAccessibility.com. Automated tools are great for finding the simplest and most common accessibility barriers like missing or incomplete alt text or poor field labeling. While these are a great start, 75% of accessibility bugs are found through guided automatic testing and manual testing. (Doing only automated testing to determine accessibility compliance is like saying that because you brush your teeth twice a day, you’re 100% safe from cavities. Wishful thinking!)

Accessibility Compliance Health Checkup

If you’re in the healthcare industry and want to learn more about accessibility compliance health, access the resources from our free, on-demand webinar with our healthcare industry expert, Tammy Cosseboom, Accessibility Compliance Health Checkup.

Looking to start sooner? We’d be happy to scan your website and give you a snapshot of your overall compliance health and risk level. Contact us today to schedule your free risk assessment.

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