Blog

You will find everything you need to know about accessibility.
It doesn’t matter if you’re an experienced or a total beginner, we cover topics of all levels.

CCPA
The CCPA & Digital Accessibility: Overview

co-authored by Tim Springer The California Consumer Privacy Act of 2018 (CCPA) is a consumer protection law in the State of California. The CCPA extends.

2020 State of Digital Accessibility Report - Ecommerce, retail, hotels, hospitality
Industry Report: State of Digital Accessibility – Ecommerce, Products & Services Sector

The 2020 State of Digital Accessibility Ecommerce, Products & Services Sector Report compiles survey results from professionals in Retail, Business Services, Media, Transportation, Consumer Products.

Procurement and Digital Accessibility

Tuesday, September 22nd—2:00pm ET/11:00am PT Register for the Webinar Purchasing products and building partnerships? Ensuring accessibility of your solutions starts with validating your vendor’s accessibility..

woman with mobile phone surrounded by icons for mobile app
Redesigning ABA.com: The American Bankers Associations Journey to Creating an Accessible Website

Thursday, September 17th—2:00pm ET/11:00am PT The American Bankers Association strives to integrate diversity and inclusion and remove barriers to equitable access–values that extend to ABA.com..

A man with a white cane and a woman stand in front of an oversized smartphone that is translating text into speech
Level Access Podcast: Introduction to Assistive Technology, with guest Sarah Schaidt (Episode #001)

In the last several months, digital accessibility has become more of a priority for many industries as people have begun to socialize, shop, work, manage.

Q&A with Level Access: Introduction To WCAG 3.0

During our most recent webinar—The Future Of WCAG: Introduction to WCAG 3.0 with Chief Accessibility Officer Jonathan Avila—we weren’t able to answer all of the.

  • Rajan Nanavati
  • 3 weeks ago In WCAG
Accessibility Barriers & Best Practices for Banking Websites

What Barriers to Access do People with Disabilities Encounter on Your Website? Having Accessible Online Services is More Important Than Ever Everything can be done.

The 2020 State of Digital Accessibility Public Sector Report
Industry Report: 2020 State of Accessibility in the Public Sector

The 2020 State of Digital Accessibility Public Sector Report compiles survey results from professionals in federal and state & local government, government contractors, and non-profit.

ADA Compliance: What’s the Basic Defense Strategy?

A basic approach and strategy to avoid or defend an ADA lawsuit for a non-compliant website or mobile app that is not accessible to users with disabilities.

ADA Compliance: Do You Really Need to “Remove Barriers” in a Website?

This is post #23 in the ADA Compliance Series, which aims to outline a structure for validating and justifying a claim of “ADA compliance” for.

ADA Compliance: Why Does the Definition of “Compliant” Seem to Change Over Time?

Feel like ADA compliance is a moving target? Here’s 4 big reasons why your approach to digital accessibility needs to be flexible.

ADA Compliance: Isn’t This Just a One Time Fix?

Learn why ADA compliance for your website isn’t just a one time fix, and why it’s so important to change how you do business.

training class
Digital Accessibility 101

If you’re new to digital accessibility, looking for some guidance on how to get started, or you’re struggling to figure out what it all means, this webinar is for you.

ADA Compliance: The ADA Compliant Website

Our view of the three things that make a website ADA Compliant.

The Future of WCAG: Introduction to WCAG 3.0

Learn about limitations in the current WCAG guidelines and goals, direction, and tentative timelines for future guidelines.

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ADA Compliance: How Do You Test for Effective Communication?

This post outlines a series of tests you can perform to determine if a system provides effective communication for people with disabilities.

person looking at a mobile phone surrounded by icons for various apps
ADA Compliance: How Do You Test Full and Equal Access for a Website?

An overview of the two core questions we seek to answer to determine if a site provides full and equal access for users with disabilities.

person sitting at desk with laptop surrounded by question marks
Accessibility & Inclusive Design Q&A with Derek Featherstone

On-Demand Webinar Original Presentation Date: August 20, 2020 In this “ask me anything” style webinar, Chief Experience Officer Derek Featherstone answers audience questions on a.

Retail and financial applications on a computer
Digital Accessibility Trends in Banking & Financial Services

Learn what Financial Sector orgs are doing in 2020 to make their websites, mobile apps, and other digital systems accessible to users with disabilities.

Series of icons representing areas of a website which should be ADA compliant, like shop, chat, support, and product info.
ADA Compliance: What’s Covered? What’s Not?

An overview of which sections of a website are covered under ADA Title III requirements and which most likely are not.

Mobile phone, tablet, and laptop displaying wheelchair symbol and "ADA"
ADA Compliance: How Does the ADA Apply to a Website?

This is post #16 in the ADA Compliance Series, which aims to outline a structure for validating and justifying a claim of “ADA compliance” for.

cover of education State of Digital Accessibility Report cover
The 2020 State of Digital Accessibility Report for Education

The 2020 State of Digital Accessibility Education Sector Report compiles the survey results from professionals in software, hardware, and telecommunication organizations large and small who shared a candid look into their accessibility programs–what drives them, who owns them, and the common challenges they face.

Person holding a magnifying glass over a checkbox on a mobile phone
Use Case Testing for Accessibility

What is ‘use case’ testing? In a nutshell, use case testing is real-world testing. That is, it seeks to simulate—as closely as possible—a “real” user’s.

Person using a laptop surrounded by icons representing privacy notifications
ADA Compliance: What About Privacy Implications?

An overview of the implications of inaccessible terms of use and privacy banners on a website.

a hand holding up scales sitting atop 2 legal books
ADA Compliance: Is a Specific Level of Technical Compliance Required?

There’s much debate about WCAG 2.0 or 2.1 compliance being “the standard” for website accessibility. Learn the two things we’ve seen in lawsuits in terms of technical compliance for a targeted site.

"Q&A" in speaking bubbles and images of a few computer screens open to Healthcare websites
Ask an Expert: Live Q&A for Healthcare Accessibility

A live Q&A for digital accessibility in the Healthcare industry, Level Access Chief Accessibility Officer Jon Avila answers questions from the audience.

Magnifying glass looking at legal documents
ADA Compliance: What Policies, Procedures, and Practices are Required?

The primary request in most ADA lawsuits is for injunctive relief from the court to force the defendant to change their corporate policies, practices, and procedures to ensure their websites are accessible.

State of digital accessibility report- Technology
The 2020 State of Digital Accessibility Report for Technology

The 2020 State of Digital Accessibility Technology Report compiles the survey results from professionals in software, hardware, and telecommunication organizations large and small who shared.

person reading legal documents
ADA Compliance: What’s the Breakdown of a Claim in an ADA Lawsuit?

An overview of common claims we see in ADA lawsuits pertaining to web site accessibility.

The 2020 State of Digital Accessibility in the Financial Sector Report
Industry Report: 2020 State of Digital Accessibility in Banking & Financial Services

Get a candid look into the accessibility programs of banking and financial services organizations–what drives them, who owns them, and the common challenges they face.

Courthouse, legal documents, and judges gavel
ADA Compliance: What Do We See In Lawsuits?

An overview of digital accessibility lawsuits under the ADA – what they’re alleging and what they’re asking for.

A multi-page document labeled PDF
Accessible PDF Creation from Microsoft Word

Original Presentation Date: July 28, 2020 Adobe Acrobat has a number of accessibility features that can be very complicated. Most users only need the basics..

online communications
ADA Compliance: Effective Communication

Effective communication via auxiliary aids and services requires parity of experience for people with disabilities—that people with disabilities are not, “treated differently than other individuals”—when those auxiliary aids and services are present.

Team working together to increase accessibility
Featherstone & Friends: Scaling Up Accessibility at Shopify

Devon Persing and Scott Vinkle from the accessibility team at Shopify join us to chat about the challenges when implementing accessibility across a large organization.

ADA Compliance: Auxiliary Aids and Services

A deeper dive into the key concept of “auxiliary aids and services” and the related concept of “effective communication.”

Laptop, mobile phone, and tablet, behind the scales of justice. Laptop screen displays "ADA"
ADA Demand Letters and Settlements: What You Need to Know in 2020

Learn what to do if you receive a complaint that your website isn’t ADA compliant, plus steps you can take now to avoid getting one in the first place.

Judges gavel and a legal document in front of a laptop
ADA Compliance: Regulatory Overview

An overview of the rulemaking process for ADA regulations, with a focus on ADA Title III and its subparts.

Courthouse and law books
ADA Compliance: Specific Prohibitions

A summary of the core requirements in the Specific Prohibitions section of ADA Title III, mixing in references both to the statute (law) and implementing regulations.

Open Law Book
ADA Compliance: General Prohibitions

A summary of the core requirements in the general prohibitions section of ADA Title III that we’ve seen relate to digital accessibility.

Image of a computer screen on a healthcare website and a smartphone with a healthcare app open
eBook: 10 Things People with Disabilities Wish Healthcare Organizations Knew

Learn what people with disabilities want healthcare organizations to know about inaccessible websites.

Scales of justice sitting on top of 2 legal books
ADA Compliance: The General Rule

ADA Title III’s General Rule summarizes the requirement, which is, simply stated, that you cannot prevent people with disabilities from enjoying full and equal use of the things that you do or provide at a place of public accommodation.

diverse group of people using technology, some with disabilities related to vision, hearing, and mobility
ADA Compliance: Definitions of Interest

Title III of the ADA explicitly prohibits discrimination on the basis of disability in the operation of a place of public accommodation. We cover a couple of key definitions around that in this post.

VPAT
Webinar: Navigating VPAT 2 – A Guide for Vendors

Learn how to create an accessibility conformance report using the for various product types using the VPAT 2 plus best practices for updating your VPAT annually.

The 2020 State of Digital Accessibility Report
Webinar: The State of Digital Accessibility in 2020

Level Access Founder & CEO Tim Springer shares hard data and insights on digital accessibility trends, new developments, and key projections for the year ahead.

Court gavel
ADA Compliance: Background on the ADA

A high-level look at the Americans with Disabilities Act (ADA) and its five titles that cover specific areas of public life – four of which warrant attention for digital accessibility.

mobile phone
Beyond the Web: Ensuring Your Mobile Content is Accessible

Learn about current trends in mobile usage, accessibility requirements for mobile content, common issues and their impact on users with disabilities, and testing and development strategies and best practices for mobile apps and mobile web content.

Two people looking at a series of documents
ADA Compliance: Series Overview

Get an overview of the four key areas this blog series will explore: laws & regulations, lawsuits, what makes a website ADA compliant, and answers to some of the tricky questions.

ADA Compliance for Websites and Mobile Devices
ADA Compliance: What Does “ADA Compliant” Mean for a Website?

For decades, we’ve had one question in the digital accessibility industry: what does “ADA compliant” mean for my website, mobile app, or other technology?” This post kicks off the ADA Compliance Series, which aims aim to outline a structure for validating and justifying a claim of “ADA compliance” for a website or other digital system.

2020 Top 100 HR Tech Influencers from Human Resource Executive® and the HR Technology Conference & Exposition®
Colleen Wood Makes the 2020 Top 100 HR Tech Influencers List

We’re proud to announce that Level Access Chief People Officer Colleen Wood made the 2020 Top 100 HR Tech Influencers list! Awarded by Human Resource.

a design checklist on a laptop
Featherstone & Friends: Accessibility and Design Systems

Derek chats with design systems and user experience advocate, speaker, author and consultant Jina Ann, sharing stories and valuable insights from decades of work with design systems and accessibility.

A color wheel with a dropper tool hovering over the lime green
Featherstone & Friends: Inclusive Design and Color

Special guest Geri Coady – self described color-obsessed illustrator and designer, and the author of Pocket Guide to Color Accessibility, and Color Accessibility Workflows – joins Chief Experience Officer Derek Featherstone to chat about how design can be beautiful AND accessible, and best practices for choosing an accessible color palette.

The 2020 State of Digital Accessibility Report
Level Access, G3ict, and IAAP Publish Annual State of Digital Accessibility Report

Research on accessibility programs presented to help organizations better serve people with disabilities during and after the COVID-19 pandemic. Vienna, VA – May 21, 2020.

woman with mobile phone surrounded by icons for mobile app
FirstBank’s Organizational Approach to Digital Accessibility – Webinar Q&A

This post shares Q&A from the Banking for Good: FirstBank’s Organizational Approach to Digital Accessibility webinar. FirstBank’s Software Delivery Manager Melissa Alamo joined Matt Wolfson,.

The 2020 State of Digital Accessibility Report
Industry Report: The 2020 State of Digital Accessibility

This 2020 State of Digital Accessibility Report compiles the results of this year’s survey of over 1100 professionals across industries and job roles who shared.

Self-service kiosk
Ensuring Accessible Self-Service Experiences

Self-service tablets and kiosks can be found in just about every industry, from self-check-in at the doctor’s office to self-checkout at the grocery store. Due to COVID-19, more organizations are exploring self-service options to help their customers and employees maintain physical distance whenever possible.

Microsoft Teams Logo
JAWS for Windows Scripts Available to Make Microsoft Teams More Effective for Screen Reader Users

In our increasingly remote work environment, communication and collaboration platforms such as Microsoft Teams (Teams) and Slack have become essential everyday tools to stay connected.

person using various apps on a mobile phone
Mobile Assistive Technology Overview

Get an overview of the types of assistive technologies (AT) used by people with disabilities on mobile devices, and isee live demonstrations of them in use.

Image of a smart phone on a settings page
WCAG 2.1 and Mobile Accessibility

An overview of WCAG 2.1 success criteria for mobile & touchscreen devices and strategies for testing against the requirements.

person who is blind with walking cane, a large smart phone, and graphics of different applications.
The Impact of COVID-19 on People with Disabilities

Level Access CEO Tim Springer discusses how COVID-19 and the resulting reliance on web and mobile services has added new challenges for many, and simple steps every org can take to support people of all ages and abilities.

Student at a desk using a computer to access online education
Why We Say Accessibility is Now More Important than Ever

I had someone ask me recently why we say accessibility is more important than ever. Hasn’t accessibility (removing barriers to digital access by people with.

person using social apps on a mobile phone
2020 State of Content Accessibility

Level Access and 3Play Media share the results from two nationwide studies on the current online accessibility landscape with a focus on content. This webinar is perfect for content and video creators, marketers, and educators.

Computer monitor, tablet, and smart phone
Featherstone & Friends: Designing & Developing Responsive Pages

Derek and special guest Ethan Marcotte explore the benefits of responsive web design for people with disabilities and some of the biggest areas in RWD where accessibility can slip through the cracks.

A man sitting at a desk between two laptops. Bubbles with question marks are sprouting up around him.
Making Communications Accessible for Remote Audiences: Electronic Documents Q&A

In Webinar #3 of the Making Communications Accessible for Remote Audiences Series, we discussed best practices for ensuring your PowerPoint, Word, and PDF documents are.

Featherstone & Friends: AODA Facts & Figures You Need to Know in 2020

Derek and special guest Monica Ackermann, Director of Global Digital Accessibility at Scotiabank, discuss AODA requirements for websites, training, compliance reporting, and related deadlines.

woman with mobile phone surrounded by icons for mobile app
Banking for Good: FirstBank’s Organizational Approach to Digital Accessibility

Learn from FirstBank’s experiences and get practical guidance on developing and implementing a plan that works for your organization.

person sitting at a desk with 2 laptops, and surrounded by question marks
Making Communications Accessible for Remote Audiences: Accessible Presentations Q&A

In Webinar #1 of the Making Communications Accessible for Remote Audiences Series we got a lot of great questions about closed captions, meeting/webinar platforms, and.

Person looking at a computer monitor surrounded by icons representing different formats of communication
Webinar Series: Making Communications Accessible for Remote Audiences

In this time of social distancing, critical activities of daily living have gone virtual for many – we shop, bank, work, attend classes, and get.

Image of a Healthcare website on a computer monitor.
Accessibility During an Outbreak: Public Safety Includes ALL Members of the Public

Amidst all the uncertainty and increased focus on public health, people will be asked to make all materials accessible. That will include: websites providing critical.

An open laptop surrounded by icons of various types of content - email, video, chat, documents, etc.
Digital Accessibility is Important Now More Than Ever

With social distancing becoming the new normal, digital accessibility is vital for people with disabilities to stay in touch with society. Many people are solely.

Laptop, mobile phone, and tablet, behind the scales of justice. Laptop screen displays "ADA"
ADA & the Internet: 2020 Legal Update – Webinar Q&A

This post shares Q&A from our March 11, 2020 webinar with Seyfarth Shaw LLP Partner Kristina Launey and Level Access CEO Tim Springer. You can.

WCAG 2.1 on a mobile device
Unpacking Commonly Misunderstood WCAG 2.1 Criteria

Original Presentation Date: March 12, 2020 The Accessibility Guidelines Working Group has created useful materials to help interpret the new WCAG 2.1 success criteria, but.

WCAG 2.1 on a mobile device
Unpacking Commonly Misunderstood WCAG 2.1 Success Criteria – Webinar Q&A

We got a lot of great questions in last week’s webinar – Unpacking Commonly Misunderstood WCAG 2.1 Success Criteria – presented by Chief Accessibility Officer.

Laptop, mobile phone, and tablet, behind the scales of justice. Laptop screen displays "ADA"
ADA & the Internet: 2020 Legal Update

Seyfarth Shaw LLP Partner Kristina Launey and Level Access CEO Tim Springer discuss recent legal developments and court decisions, and steps to take to minimize legal risk and protect your organization.

A bar graph creates a wavy blue trend line that is being ridden by tiny people. In the background are more charts and graphs.
Micro and Macro Trends: Digital Accessibility in 5 Years

There are lots of opinions about digital accessibility but not as many facts. This webinar dives into the actual data around legal attention and enforcement, changing attitudes toward technology regulation, the nature of work, and the maturing market.

Laptop screen displaying "WCAG 2.2"
7 Quick Facts about WCAG 2.2

W3C Publishes the First Public Working Draft of Updated Guidelines The Accessibility Guidelines Working Group at the W3C has published a first public working draft of WCAG.

Icon of person presenting a webinar
Take Your Pick – 3 Days, 10 Webinars March 11-13

UPDATE: You can now find the recorded presentations and other resources at www.levelaccess.com/digital-accessibility-best-practice-trends-series-on-demand Level Access will no longer be attending the CSUN Assistive Technology Conference..

A row of diverse paper-doll style people holding hands. Above them are icons related to technology.
5 Top Ways to Increase Inclusion

Organizations often worry that increasing inclusion means throwing away their current design process, or causing major disruption to their day-to-day operations. In an ideal world,.

Animation graphic, decoration.
Featherstone & Friends: The Current State of Web Animations with Val Head of Adobe

Derek sits down with Val Head, Senior Design Advocate at Adobe and author of Designing Interface Animation, to chat about the latest trends in web animation and best practices for accessibility.

The Difference Between WCAG A and WCAG AA Conformance

The WCAG criteria aim to make web content more accessible to a wider audience of people with disabilities. All success criteria are important access issues.

Graphic of computer screen showing health charts
Inaccessible Healthcare Websites: The Risk of Litigation and Patients’ Health

Original Presentation Date: January 16, 2020 We get it, healthcare providers need to comply under a lot of accessibility laws. Section 1557, Section 504, ADA.

Image of a smartphone with a healthcare application open
How Does Accessibility Impact Healthcare Patient Privacy?

If you receive funding from HHS or other federal agencies, the law requires you to make your information and communications technology accessible to people with disabilities. If you have not audited your systems for accessibility, that is a great place to start.

Roostify and Level Access Logos
Roostify Engages Level Access to Provide Digital Accessibility Excellence

The nation’s most trusted digital lending platform, Roostify, announced the selection of Level Access as their digital accessibility compliance provider.

Accessing Higher Ground Accessible Media, Web & Technology Conference November 18-22
Join Us at AHG This Month!

Our Higher Ed team is busy gearing up for the 22nd Annual Accessing Higher Ground Accessible Media, Web and Technology Conference (AHG) November 18-22. This.

A laptop with big books and a judge's gavel
As Predicted, the Supreme Court WILL NOT Hear the Domino’s v. Robles ADA Web Accessibility Case

Part IV of Level Access legal analysis on the Domino’s Pizza digital accessibility case

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Digital Accessibility for Regional Telecom Providers

Home is where the WiFi connects automatically and your TV has all your favorite shows recorded. But telecommunications services and hardware are not always easy.

Several screens showing financial services websites and apps
Value-Based Accessibility for Financial Services Companies

Learn how a value-based approach to accessibility can help organizations of all sizes in creating a lean, cost-effective practice of user-centered design, development, and project management. We’ll review case studies from some of Level Access’ clients in the financial industry, both large and small, and how they gained immediate benefits by integrating these accessibility techniques into their existing processes.

Collage of images about air travel including a airplane, paper ticket, credit card, and airline website
To ACAA and Beyond: Taking Accessibility to the Next Level

Learn more about the ways airlines can harness the immense value of accessibility into measurable return on investment, and the three most important considerations for airlines when it comes to digital accessibility in 2019.

A giant wooden judge's gavel rests on its platform.
Access to All, or Else: California Supreme Court Issues Unanimous Decision Affirming Equal Online Access 

Thanks to the unanimous ruling from White v. Square, slip op. at 16 (Cal. Aug. 12, 2019), a formal agreement or willingness to transact with.

A yellow file folder with printed pages on top of it. The top page is a checklist that shows all items checked off.
Reporting Accessibility with VPAT 2: A Guide for Vendors

As the demand for accessible technology grows, so does the demand for product manufacturers and vendors to formally document their product’s or service’s conformance with accessibility standards.

Several screens showing websites and apps. Bubbles float around them with icons like calendar, chat, and shopping cart.
Beyond the Web: How to Ensure Your Mobile Content is Accessible

Using smartphones to perform basic activities of daily living like banking, shopping, or scheduling appointments is no longer just a convenience—it’s become the norm. And the ability to use these features is often even more valuable to people with disabilities, removing real world barriers to the products & services they need.

A row of diverse paper-doll style people holding hands. Above them are icons related to technology.
How We Do Our Work Matters: Accessibility and Inclusive Design

Many people use accessibility and inclusive design as interchangeable terms. However, they are not the same thing. Accessibility is an outcome, and inclusive design is.

A yellow file folder with printed pages on top of it. The top page is a checklist that shows all items checked off.
Navigating VPAT 2: A Guide for Vendors

Reporting Accessibility with VPAT 2 The landscape of digital accessibility has changed quite a bit since the original Voluntary Product Accessibility Template (VPAT) was created.

A flower-lightbulb hybrid sprouts out of a laptop. Icons of video, art, writing, and more fly toward it.
Growing Accessibility and Inclusion Through Design Systems

Three experts come together to share their combined experience in the trenches working with clients through development, training, and roll-out of user-experience-driven design systems. They share valuable lessons learned along the way–and innovative ideas for moving forward–to ensure that the right systems are in place to build technology that’s accessible to everyone.

A laptop with big books and a judge's gavel
Will the U.S. Supreme Court Hear Domino’s v. Robles? If They Do, What Could Happen?

Part III: Our crystal ball is getting even clearer. As we wrote about back in July, of the thousands of digital accessibility cases winding their.

Meaghan Roper sits at her laptop with Twitter open on the screen
Understanding Assistive Technology: How Does a Blind Person Use Twitter?

For people who are blind or low vision, screen reading software enables them to browse the web and use applications. We asked Level Access business.

A quizzical man looks at a screen showing an image of a bank, and online banking apps. An email notification looms large in the upper right corner
ADA Demand Letters and Settlements in Banking

Over the last 20 years, litigation in the area of the Americans with Disabilities Act (ADA) as applied to the Internet has drastically increased. The.

A man uses an iPad that is mounted to his wheelchair
Understanding Assistive Technology: How Do People with Mobility Disabilities Use Technology?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person with limited mobility use their.

A tablet with the wheelchair icon person zooming across it. Official looking papers and a judge's gavel rest on the screen.
Quick Facts about HUD’s Accessible Housing Settlement with the City of Los Angeles 

According to a press release earlier this month, the US Department of Housing and Urban Development (HUD) and the city of Los Angeles reached an.

Inc. 5000 logo
For the Sixth Time, Level Access Honored on the Prestigious Inc. 5000 List of America’s Fastest-Growing Private Companies

Digital Accessibility Pioneer Ranks No. 2892 With Three-Year Revenue Growth of 129 Percent VIENNA, VA – August 15, 2019 – Level Access, the global leader in.

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Understanding Assistive Technology: How Do Deaf-Blind People Use Technology?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

A man sits at a desk between two laptops, testing a website for accessibility. Behind him are an audit report with compliance score of 94% and various charts and graphs.
W3C Publishes Draft of Standard Format for Writing Accessibility Test Rules 

Today, July 30, 2019, the W3C published the draft of the first standard format for writing accessibility conformance testing rules—the ACT Rules Format 1.0. Level.

Understanding Assistive Technology: How Does a Deaf or Hard of Hearing Person Use Technology?

Thank you to our friends at 3PlayMedia for their collaboration on this article. Understanding digital accessibility challenges is easy if you know people with disabilities..

Puzzled person looking at an ADA demand letter
eBook: ADA Demand Letters & Settlements

What should you do if you receive a demand letter stating that your website is not compliant with the Americans with Disabilities Act (ADA)? Or.

person sitting at a desk with 2 laptops, and surrounded by question marks
Why is Digital Accessibility So Important? Why Now?

Risk levels rise when you ignore digital accessibility. Inclusive technology—that is, technology that is accessible to people with a wide range of physical and cognitive.

Scales of justice with Canadian maple leaf
The Accessible Canada Act: A Good Start at Full Inclusion

This is the first article in a series where our Chief eXperience Officer, Derek Featherstone, looks at the Accessible Canada Act and what it means.

A laptop with big books and a judge's gavel
Will the U.S. Supreme Court Define the Legal Requirements of Digital Accessibility in Domino’s v. Robles? Our Legal Crystal Ball Says: Probably, Not.

Among the thousands of digital accessibility cases filed in federal and state courts each year, many are watching one case with particular interest: Domino’s Pizza LLC v. Guillermo Robles.

A smartphone surrounded by icons representing assistive technology tools for low vision
Understanding Assistive Technology: How Do Legally Blind People and Others with Low Vision Use the Internet?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

A man and woman collaborate on a project at work. He is showing her something on his iPad.
Where Accessibility Lives: Incorporating A11y into Your Process and Team

Chief Experience Officer Derek Featherstone covers real-world examples of how to make accessibility live in your automation tools, style guides, pattern libraries, and design systems, ready to create a more accessible and inclusive web. 

Two people standing in front of a mobile device with the microphone feature enabled.
Understanding Assistive Technology: How Does a Blind Person use the Internet?

Understanding digital accessibility challenges is easy if you know people with disabilities. But what if you’ve never seen a person who is blind use their.

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The ADA and Web Accessibility: How to Minimize Legal Risks in Banking

Original Presentation Date: June 25, 2019 Web accessibility lawsuits reached an all-time high in 2018, with over 2,250 filed cases. Now, more than ever, it’s.

Group of hands holding up a variety of mobile devices with icons for different types of apps
Webinar: WCAG 2.1 and Mobile Accessibility

WCAG 2.1. Mobile Accessibility expert Kara VanRoekel walks through everything you need to know about the new guidelines (including when you should be implementing them).

A bar graph creates a wavy blue trend line that is being ridden by tiny people. In the background are more charts and graphs.
2019 Digital Accessibility Trends

Where does the world of digital accessibility stand? What trends are sweeping the marketplace? Which laws and regulations are new or changing soon? And how does it all relate to your organization?

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Digital Accessibility: How Smaller Healthcare Companies Can Remain Competitive with Industry Giants

If you’re a smaller healthcare company looking to scale, becoming digitally accessible to your customers is a must…and may soon no longer be an option

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LendKey’s Journey to Make Lending Simple Through Digital Accessibility

Original Presentation Date: Thursday, June 20th Are you unsure about the whys and hows of building a digital accessibility program at your organization? Learn why.

People with various disabilities using technology
Expanded for M-Enabling: The 2019 State of Digital Accessibility Report

UPDATE: The 2020 State of Digital Accessibility Report is available now! Level Access has expanded the 2019 State of Digital Accessibility Report to reveal more insights.

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Big Organization Accessibility: Aetna Case Study

Original Presentation Date: June 13, 2019 Establishing an enterprise-wide accessibility program for a large and diverse company can be a challenging task. In this webinar,.

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Level Access is a Proud Sponsor of the 2019 M-Enabling Summit

Level Access will be attending this year’s M-Enabling Summit in Washington, DC and we look forward to teaching, learning, and hearing from you. This year’s.

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Webinar: Gray-Box Mobile Accessibility Testing

Original Presentation Date: June 5, 2019 Do you find accessibility testing for mobile to be difficult compared to testing websites? You’re not alone. There are different.

Two people working on laptops. A variety of healthcare themed websites and app icons are in the background.
Inaccessible Healthcare Websites Risk Lawsuits, As Well As Patients’ Health

Getting quality medical care is tough, but it’s even tougher when you can’t access critical information on your provider or insurance company’s website.

Three screens showing healthcare-themed websites and apps
Digital Accessibility in Healthcare: Section 1557 of the Patient Protection and Affordable Care Act

Section 1557 of the Patient Protection and Affordable Care Act prohibits discrimination on the basis of a variety of different classifications including on the basis.

Puzzled person looking at an ADA demand letter
ADA Demand Letters & Settlements Whitepaper

Want a Win-Win ADA Settlement? If you’ve received a demand letter or are undergoing litigation under the Americans with Disabilities Act (ADA), it can be.

A flower-lightbulb hybrid sprouts out of a laptop. Icons of video, art, writing, and more fly toward it.
Winning at Scale: Accessibility in Design Systems and Design Ops

Learn strategies and best practices for building accessibility into your organization’s Design Ops.

Red Herring North America 100 Winner
Level Access Wins Prestigious Red Herring North America Top 100 Award

Digital Accessibility Pioneer Named One of North America’s Most Exciting and Innovative Private Technology Companies Level Access, the global leader in digital accessibility, today announced.

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Webinar: ADA and the Internet- Legal Update

Original Presentation Date: May 16, 2019 How—and when—do the Americans with Disabilities Act (ADA) and other accessibility laws apply to websites, mobile apps, and other.

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Virginia Governor Vetoes Bill Imposing Waiting Period of Digital Accessibility Lawsuits

Virginia Governor Ralph Northam has vetoed House Bill 2296, a bill which would have amended the Virginians with Disabilities Act in digital accessibility suits against.

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Celebrating #GAAD – Hear Our Customers and Partners Share Their Thoughts on Accessibility

At Level Access we strive to enable all people to live their best lives through access to technology, and that’s why we’re particularly excited to.

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Level Access Named SIIA Business Technology CODiE Award Finalist for Best Compliance Solution

Accessibility Management Platform (AMP) earns prestigious industry recognition Vienna, VA. May 07, 2019 Level Access, the global leader in digital accessibility, today announced that the.

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Level Access Celebrates GAAD

Global Accessibility Awareness Day (GAAD) was launched in 2012 with a goal to get people talking, thinking and learning more about digital accessibility and inclusion..

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How to File a Disability Access Complaint With the FCC

If you’ve encountered a product or service that you suspect is not in compliance with the CVAA of 2010, here’s how you can submit a complaint.

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Advanced Communications Services and the CVAA

For decades, telecommunications laws have evolved to make telephones and other communications systems more inclusive for individuals with disabilities. In most cases, however, this didn’t.

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Introduction to the CVAA

Telecom laws have evolved to make communications systems more inclusive for individuals with disabilities. The CVAA was designed to level the playing field between traditional analog technologies.

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Webinar: How to Improve Accessibility for Users with Anxiety

Learn how thoughtful design can alleviate some of the potential anxiety experienced by users on the web. Topics cover the spectrum of anxiety disorders and common challenges associated on the web, WCAG 2.1 criteria and other guidelines that support these users, and simple design solutions to mitigate anxiety-causing situations

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Webinar Series:
Best of CSUN 2019

If you weren’t able to attend the 2019 CSUN Assistive Technology Conference (or maybe you were, but had to miss some of our sessions) now you’ll be able to enjoy the same talks by industry experts from the comfort of your own desk.

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Why Are More Digital Accessibility Suits Being Filed as Class Actions (And What Does It Mean?)

One of the most surprising legal developments in 2018 on the digital accessibility front was the dramatic rise in the number of cases filed as.

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2019 Digital Accessibility Trends: An Evening With Tim Springer [2019-04-02]

Download Tim Springer’s A11yNYC Meetup Slides Level Access CEO Tim Springer shared a data-driven overview of where digital accessibility is heading in 2019, including the.

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What Financial Services Institutions Need to Know About Web Accessibility

Original Presentation Date: April 1, 2019 In this webinar for the banking and financial services industries, CEO Tim Springer discusses: Why financial institutions should pay.

Level Access and G3ict Publish Inaugural State of Digital Accessibility Report

UPDATE: The 2020 State of Digital Accessibility Report is available now! Research reveals industry trends, challenges for accessibility programs, and insights about testing solutions VIENNA, VA.

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Report: State of Digital Accessibility 2019

UPDATE: The 2020 State of Digital Accessibility Report is available now! Level Access surveyed 550 accessibility professionals working in accessibility programs in organizations large and.

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Level Access Releases Access Analytics Version 4.0 for Web Accessibility

Software release includes new dashboards and analytics to provide organizations with deeper insight into the accessibility of their digital properties ANAHEIM, CA – March 14,.

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Level Access Achieves ISO 27001 Certification for Information Security Excellence

An Acknowledgement of Level Access’s Focus on Information Security and Leadership in the World of Digital Accessibility VIENNA, VA – March 12, 2019 – Level Access announced.

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Annual Record keeping Certification  for Products Including Games with Communications Features  Due to the FCC by April 1s t (No Joke)

If you provide advanced communication services (ACS) such as text chat, voice chat, email, and other two-way voice communications, you need to get started now.

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Future AccName Spec planning, strategy, and functional testing using the AccName Prototype

Not long ago, I published a notice about the AccName Prototype and how it can be used to test the W3C AccName algorithm. https://www.linkedin.com/pulse/how-test-accname-algorithm-dynamically-using-bryan-garaventa/ Since.

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Accessibility within AR/VR: Jonathan Avila on the AT Banter podcast

I recently had the pleasure of being a guest on AT Banter: An Assistive Technology Podcast for their EPISODE 140 – Accessibility within Virtual Reality.

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Digital Accessibility Isn’t Just About Customers, Recent ADA Settlement Shows

With digital accessibility lawsuits almost tripling in 2018, organizations are more aware than ever that their digital assets need to be accessible to users with.

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Digital Accessibility Crystal Ball: Will We See Different Types of Cases in 2019 and Beyond?

With digital accessibility lawsuits at record numbers—more than 2,250 cases were filed in federal court under Title III of the Americans with Disabilities Act in.

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Whitepaper: Digital Accessibility Crystal Ball 2019

Digital accessibility litigation reached an all-time high in 2018, with over 2250 cases filed in federal courts alone—nearly triple the number from 2017. But for.

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Webinar: 2019 State of Digital Accessibility Part 2 – Industry Drivers

Original Presentation Date: March 19, 2019 UPDATE: The 2020 State of Digital Accessibility Report is available now! In the first webinar of this 2-part series, Level Access.

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LendKey Partners with Level Access to Deliver Exceptional Customer Experiences

Vienna, VA – February 20, 2019 – Level Access, the global leader in digital accessibility software and services, announced that LendKey — the digital lending-as-a-service.

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Level Access Launches Developer Community Website on Google .dev Registry

Accessibility.dev to Feature Free Digital Accessibility Testing Tools and Inclusive Design Resources Vienna, VA. February 19, 2019 Level Access, the global leader in digital accessibility.

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Webinar: 2019 State of Digital Accessibility Part 1 – Market Drivers

UPDATE: The 2020 State of Digital Accessibility Report is available now! Original Presentation Date: February 26th, 2019 Level Access CEO  Tim Springer  shares key digital accessibility market trends.

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Settlement Shows Limits of a “Separate-But-Equal” Approach to Digital Accessibility

Building a separate “assistive” website may seem like a good way to provide resources to customers and clients with disabilities, but, as a recent settlement.

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Ninth Circuit Reverses Robles v. Dominos Pizza LLC, Holds ADA Title III Suits Don’t Violate Due Process Rights

A recent website accessibility decision out of the Ninth Circuit Court of Appeals reaffirmed the application of the Americans with Disabilities Act to websites, while.

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Fed Gov 101: Digital Accessibility for Federal Government Contractors

On-Demand Webinar Original Presentation Date: February 5, 2019 In this webinar specifically for organizations that sell products and services to the government, Level Access Chief.

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Webinar: Getting to ‘Yes’ – Building Internal Support for Accessibility Initiatives

Original Presentation Date: January 31, 2019 Are you the accessibility specialist or champion for your organization? Or maybe just beginning to head up your team’s.

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Digital Accessibility Case Filings Rebound in October/November after September Dip

While the decline in case filings in September may lead some to think the current wave of web accessibility litigation might be petering out, an.

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Why Marketers Need to Plan for Digital Accessibility

Original Presentation Date: December 20, 2018 Marketing teams produce content for web and mobile apps on a daily basis, but often overlook accessibility in the process..

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Federal Court Decision in Gomez v. GNC Highlights Importance of Choosing an Experienced Accessibility Expert

A recent decision out of the Southern District of Florida highlights the importance of hiring an experienced accessibility expert in web accessibility cases under Title.

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DOE Rescinds “Mass Filer” Rule, Reopening Door for Web Accessibility Complaints

In late November, the Department of Education (DOE) Office for Civil Rights (OCR) released a revised Case Processing Manual that reversed controversial rules changes made.

Blue Beanie Day: My Origin Story

In 1996 I remember sitting at a computer at 11pm trying to figure out why the web page I had created would show just fine.

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Automated Testing for Web Accessibility

It’s a common situation: an organization has an extensive website that is central to the customer experience. It receives millions of visits a month, gets.

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Level Access Named one of DC Inno’s 50 on Fire

Annual awards event celebrates the Washington, DC area’s most innovative companies VIENNA, VA – November 27, 2018 – Level Access, the global leader in digital.

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Over 470 Digital Accessibility Cases Filed in Q3 2018, Led By Lawsuits Against Retailers, Hotels, and Consumer Service Providers

More than 470 digital accessibility lawsuits were filed between July and September 2018, equaling 58% of total suits filed in 2017. These strong Q3 numbers.

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Webinar: Double Feature – Writing & Reading the VPAT

Original Presentation Date: November 13, 2018 Are you a vendor who sells to the U.S. Federal Government, state & local governments, or educational institutions, and must.

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Responsible Web Animation: Giving Users More Control of Their Experience

Since the arrival of HTML5, the web has seen a tremendous increase in complex animations. Whether they are decorative or explanatory, animations must be built.

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Meaningful Alt Text for Pictures & Portraits

Back in the days when our computers screeched as they connected to the internet, we needed alternative (“alt”) text to stand in when images wouldn’t.

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Quick Tips for Writing Meaningful Alt Text Webinar – Q&A and Resources

Thank you to everyone who attended my webinar/writing workshop last week, Quick Tips for Writing Meaningful Alt Text (Even If You’re Not a Writer). It was a.

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Why Hiring People with Disabilities is Great for Business:
Facts & Figures about Disability and Employment

Did you know that October is National Disability Employment Awareness Month? Level Access hires people with disabilities whenever we can! These individuals deliver incredible value.

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WCAG 2.1 Factsheet

When standards change, Level Access is here to bring clarity! Download our WCAG 2.1 Factsheet for a no-nonsense guide to the new success criteria. Contents.

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Level Access Appoints Crispin Vary as Senior Vice President of Sales

Digital Accessibility Solutions Leader Continues to Add Talent to Its Leadership Team VIENNA, VA – October 23, 2018 – Level Access, the global leader in digital accessibility software.

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Quick Tips for Writing Meaningful Alt Text (Even If You’re Not a Writer)

Original Presentation Date: October 25, 2018 Alternative text is a key part of making a website accessible to people who are blind or low vision. Without.

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Court of Appeals Rules Plaintiff Not Required to Exhaust Remedies under CVAA Before Bringing ADA Suit

A recent decision by the Eleventh Circuit Court of Appeals in Atlanta could mean trouble for organizations and governmental bodies that stream video on their.

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Mobile Accessibility 401: Let’s Get Testing!

When people ask questions about doing accessibility testing on mobile devices they are often making two basic assumptions. The first is that accessibility testing on.

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Digital Accessibility Litigation Up 24% in August 2018

If you are concerned about your organization’s risk of an ADA lawsuit, contact us for a complimentary Risk Assessment of your website. If you have already.

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DOJ Reaffirms Position that ADA Applies to Websites

In a letter to members of Congress last week, the Department of Justice (DOJ) clarified that it believes that Title III of the Americans with Disabilities.

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Level Access Named DC’s All Around Coolest Company by DC Inno

Digital Accessibility Solutions Leader Mixes Mission and Innovation to Create a Cool Culture Level Access, the global leader in digital accessibility software and services, has been named.

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WCAG 2.1: What You Need to Know to Ensure Compliance Q&A and Webinar Resources

Chief Accessibility Officer Jonathan Avila and Manager of Accessibility Services and UX expert Kara VanRoekel hosted a well-attended webinar last week, “WCAG 2.1: What You.

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The Power of Accessibility: Expanding Your Market Reach with Inclusive Design

Original Presentation Date: September 27, 2018 In this on-demand webinar for online retailers, Elle Waters shares: Principles of accessibility and inclusive design that create usability.

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Infographic: North American Accessibility Laws and Digital Content Standards

Download this handy guide for a review of all accessibility laws and digital content standards in North America including: U.S. Federal Laws U.S. State Laws.

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2018 Digital Accessibility Trends – Fall Update Q&A and Webinar Resources

Level Access CEO and Founder Tim Springer and Chief Accessibility Officer Jonathan Avila hosted our popular 2018 Digital Accessibility Trends – Fall Update webinar earlier this month. There were.

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Online Retailers – Here Are 10 Things People with Disabilities Want You to Know

E-Commerce Times published a great article this week from our Chief Experience Officer Derek Featherstone on the importance of inclusive design for online retailers. In the.

Level the Vote: Digital Accessibility Laws for State & Local Governments

Voting is a cornerstone of American democracy, yet it remains inaccessible to many individuals with disabilities. This ebook explains what you need to know about.

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WCAG 2.1: What You Need to Know to Ensure Compliance

Original Presentation Date: September 19, 2018 The WCAG 2.1 standards were released this summer and have made several new (or updated) recommendations for digital accessibility best.

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Web Accessibility Litigation Targets Retail and Consumer Services, Government Agencies in July 2018

If you are concerned about your organization’s risk of an ADA lawsuit, contact us for a complimentary Risk Assessment of your website. If you have already.

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Level Access Named to the 2018 Inc. 5000 List of America’s Fastest-Growing Private Companies for the Fifth Time

Digital Accessibility Solutions Leader Ranks Number 2510 With Three-Year Revenue Growth of Over 270 Percent VIENNA, VA and NEW YORK, NY – August 15, 2018.

Time to Make the Website Accessible: Court of Appeals Allows ADA Lawsuit Against Dunkin’ Donuts to Proceed

The Eleventh Circuit Court of Appeals in Atlanta recently overturned a lower court’s dismissal of a website accessibility lawsuit against Dunkin’ Donuts, allowing the case.

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Assistive Technology: Not Always What You’d Expect

Shortly after Simply Accessible became part of the Level Access team*, Kara Van Roekel and I were working with a customer on one of our favorite.

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VIDEO: AbiliTrek Founder (& Level Access Alum) Daman Wandke on Accessible Travel

Traveling can and should be a great experience for everyone, but all too often, the hospitality industry does not meet the needs of people with.

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Accessibility Glossary A-Z

Embarking on your first steps into Digital Accessibility? Our Accessibility Glossary A-Z covers everything from “A11y” (short for accessibility because there are 11 letters between.

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State Attorneys General Ask DOJ to Act Now on Website Accessibility Rules

Adding to a rising number of calls for clarity on digital accessibility rules, the Attorneys General of 18 states and the District of Columbia have.

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Over 150 Digital Accessibility Lawsuits Filed in June 2018

At least 154 digital accessibility lawsuits alleging violations of the Americans with Disabilities Act (ADA) were filed in federal court in June 2018. The retail,.

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SEC Rule Allows Management Companies to Post Reports Online—But Is Your Site Accessible?

Last month, the Securities and Exchange Commission (SEC) adopted rule 30e-3, which will allow registered management companies and unit investment trusts to provide shareholder reports online..

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Mobile Accessibility 301: Switching Things up with Switch Access

Switch access is a way for people with limited mobility to interact with various communication and mobility devices.

Superdome Not Super Accessible: Accessibility News Roundup, July 9, 2018

Welcome back to our Accessibility News Roundup, where we bring together the best recent stories from the web about accessibility. First up, NPR’s Marketplace dedicated an entire.

ADA Compliance for Websites and Mobile Devices
Can You Be Sued Over Digital Accessibility if You Already Have a Settlement? (Spoiler Alert: Yes.)

The Eleventh Circuit Court of Appeals in Atlanta has overturned the dismissal of a website accessibility lawsuit against Hooters, allowing the case to proceed. The.

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Does WCAG 2.1 Replace 2.0? When Should You Adopt WCAG 2.1?

This is the final post in a three-part series about WCAG 2.1. Previously, we covered WCAG 2.1 in AMP (Accessibility Management Platform) and WCAG 2.1: Exploring the New Success Criteria. .

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The Washington Post Names Level Access A 2018 Top Washington-Area Workplace

VIENNA, VA – June 22, 2018 – Level Access, the global leader in digital accessibility software and services, has been named one of The Washington Post’s.

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WCAG 2.1: Exploring the New Success Criteria

Welcome, WCAG 2.1; we’re glad you’re here! The Web Content Accessibility Guidelines (WCAG) has been a part of digital accessibility since 1999. WCAG 2.0 was.

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Representatives Urge DOJ to Curb Web Accessibility Lawsuits

A group of 103 members of the House of Representatives have asked the Department of Justice (DOJ) to act to curb website accessibility lawsuits under.

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WCAG 2.1 in AMP (Accessibility Management Platform)

We have added the 17 new WCAG 2.1 A, AA, AAA Success Criteria (SC) to AMP (Accessibility Management Platform). We have created a total of.

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Level Access Announces the Appointments of Chief Financial Officer and Chief People Officer

Vienna, Virginia – June 18, 2018 – Level Access, the global leader in digital accessibility announces the appointments of Saul Gates as the company’s Chief Financial Officer.

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Mobile Accessibility 201: Colors, Contrast, and Magnification, Oh My!

Screen readers might be the best-known aspect of mobile accessibility, but they’re not the only game in town.

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Could I Get A Ride? Accessibility News Roundup, June 13, 2018

Hey everyone! Welcome to the latest edition of the Level Access Accessibility News Update, where we tell you what’s been going on in the realm.

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California Judge Finds Restaurant’s Inaccessible Website Violated Unruh Act

Last month, a California judge held that a restaurant’s inaccessible website violated the state’s Unruh Civil Rights Act, which prohibits discrimination on the basis of.

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The Future is Now: WCAG 2.1 is Finally Here!

This week, the W3C officially released its latest update to the Web Content Accessibility Guidelines (WCAG). WCAG 2.1 builds upon the principles and guidelines found.

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NFB, NAACP Sue Department of Education over Amendments to Civil Rights Complaint Procedure

The National Federation of the Blind (NFB), NAACP, and the Council of Parent Attorneys and Advocates (COPAA) have filed suit against the Department of Education.

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Appropriations Bill Would Instruct DOJ to Clarify Web Accessibility Requirements

New legislation pending before the House of Representatives could put web accessibility regulations back on the table, despite the Department of Justice’s decision last year.

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Mobile Accessibility 101: Mobile Screen Readers

We’re kicking off our mobile accessibility series with a comparison of the TalkBack (Android) and VoiceOver (iOS) screen readers.

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Making Education Websites Accessible to People with Disabilities

Today, much more education is happening online. Online universities offer students from all walks of life the opportunity to earn college degrees. And many traditional.

Accessible Mobile Apps for Retail & Restaurants

Original Presentation Date: May 31, 2018 Mobile apps have revolutionized retail and dining, presenting customers with more options—and more ways to shop and place their orders—than.

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Your Website is Accessible, but is Your Mobile App?

Mobile apps are everywhere. The explosion of smartphones and tablets over the past decade have made apps an increasingly important way for businesses to connect.

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Attorneys Provide Perspective On New Peoples Bank Case

In April, a federal judge dismissed a digital accessibility lawsuit against New Peoples Bank (NPB). The case, Carroll v. New Peoples Bank, was noteworthy for what it says.

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Procurement & Digital Accessibility: How to Buy Accessible Technology

Original Presentation Date: May 17, 2018 If you’re a buyer or a technology purchasing decision maker in your organization, this is one on-demand webinar you won’t want.

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A shout-out to the unsung heroes of accessibility

The mission of Global Accessibility Awareness Day or GAAD (which started a whopping seven years ago, feels like another lifetime) is “to get everyone talking, thinking.

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Procurement & Digital Accessibility: I Like WCAG & Long Walks on the Beach

In our recent post – 10 Essential Questions to Include in Every RFP to Ensure Accessibility – you got our handy cut-and-paste list of questions to.

RICO (not Suave): Accessibility News Roundup, May 11, 2018

Welcome back to our Accessibility News Roundup, where we bring together the best recent stories from the web about accessibility. We start off with some sad.

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Procurement & Digital Accessibility: 10 Essential Questions to Include in Every RFP

Ah, the Request for Proposal. That time-honored tradition where you get down on one (proverbial) knee, announce you’ve got budget to spend, and then brace.

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Federal Judge Dismisses Website Accessibility Suit as Moot after Website Made Accessible

In April, a federal judge in Virginia has found that a bank could not be sued for an inaccessible website under Title III of the.

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Digital Accessibility for EDU: Legal Update

In addressing issues related to digital accessibility, educational institutions need to consider the current state of the law and rulemaking status of the Americans with.

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A B2B Buyer’s Crash Course in Digital Accessibility

Congrats! You have a job spending oodles of someone else’s money. But you’ve been told that you need to procure accessible technology. What exactly does.

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Online Educational Resources Just Out of Reach of Students with Disabilities

Today, much more education is happening online. Online universities offer students from all walks of life the opportunity to earn college degrees. And many more.

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Five Reasons Why Your B2B Organization Should Care about Digital Accessibility

As you may have noticed, our blog focuses quite a bit on the legal news surrounding digital accessibility. That will probably continue to be the.

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The Lawsuit Is Coming from Inside the Customer Base

Two recent lawsuits against financial services companies under the Americans with Disabilities Act show that legal risk doesn’t just come from so-called “surf-by lawsuits;” it.

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CSUN 2018 Takeaways: Pearson’s Accessible Equation Editor Teaches Us More Than Math

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

Ducks on a Plane: Accessibility News Roundup, April 18, 2018

At Level Access, we make it our business to know what’s going on in accessibility. And since we are already scouring the web for the.

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CSUN 2018 Takeaways: VIKF, AOM, and AblePlayer

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

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Plaintiffs Appeal, Shift Legal Theories as Credit Unions Win Dismissals in Web Accessibility Cases

In a string of recent decisions, judges in Virginia have dismissed at least four digital accessibility lawsuits against credit unions alleged to have violated Title.

CSUN Educates on Machine Learning

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

On-Demand Webinar: Q&A about Section 1557

Original Presentation Date: April 12, 2018 We know you have lots of questions about Section 1557 of the Affordable Care Act and how it affects your.

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Regarding An Alternative Perspective from CSUN

Did you attend CSUN this year? If not, we can bring a little bit of CSUN to you! We asked our Levelers to share about some.

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Tammy Duckworth and Colleagues Express Opposition to HR 620, Making Senate Passage Unlikely in 2018

The ADA Education and Reform Act, also known as House Resolution 620 (HR 620), may have passed the House, but its chances of passing the.

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Web Accessibility Complaints Dismissed after Rules Change by DOE Office of Civil Rights

Education Advocate Marcie Lipsitt has filed more than 2,400 complaints with the Department of Education Office of Civil Rights (OCR) against schools and universities with.

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Ask an Attorney Anything About Healthcare & Section 1557!

We’re having a webinar with Kristina Launey, an attorney with Seyfarth Shaw who specializes in cases dealing with accessibility. Now’s your chance to ask her.

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Legal Trends and Cases in Telecom

Original Presentation Date: March 27, 2018 Digital accessibility lawsuits reached an all-time high in 2017 and legal experts predict the trend will continue in 2018. What.

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Judge Nips 1-800-FLOWERS.com’s Motion to Dismiss Accessibility Suit in the Bud

Things aren’t coming up roses for 1-800-FLOWERS.com, which last month saw a federal judge in Massachusetts reject its bid to toss out a lawsuit alleging.

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Judge Rules Texas Attorney Cannot Be Disbarred for Sending Demand Letters

A judge has dismissed the Texas Commission for Lawyer Discipline’s (CFLD) complaint to disbar a Texas attorney over his practice of sending out demand letters.

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Level Access asks, “Why are so many lawsuits settled before they go to court?”

Digital accessibility is a constantly changing area of law. There are no explicit regulations for private companies and although we have dozens of court decisions,.

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Building a Successful Accessibility Program for Your Financial Institution

Original Presentation Date: March 8, 2018 The last six months have brought a dramatic increase in litigation against financial institutions. With new actions against banks and.

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Less Risk, More Revenue: Accessibility For Retail and Dining Websites

Original Presentation Date: February 27, 2018 Most retail and dining establishments understand that physical spaces need to conform to specific design requirements for accessibility under the.

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Level Access asks, “Will the Trump administration mean less enforcement of accessibility regulations?”

Digital accessibility is a constantly changing area of law. There are no explicit regulations for private companies and although we have dozens of court decisions,.

Digital Accessibility for Retail & Dining: Customer Service and Review

Last week, we filled our grumbly tummies with a trip to the digital food court. Let’s go back to retail shopping, shall we? We’ve already.

ADA Compliance for Websites and Mobile Devices
Pharrell Williams May Not Be Happy About His Website Being Sued

  Plaintiff Victor Lopez, who is blind, has filed a complaint in a federal District court for the Southern District of New York, alleging that.

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Section 508 Refresh: Understanding the New Requirements

Original Presentation Date: February 20, 2018 Section 508 standards are federal acquisition requirements that apply to information and communications technology (ICT) that is used, developed, procured,.

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House of Representatives Approves Bill to Limit Suits under Title III of the Americans with Disabilities Act

In a vote of 225-192, the House of Representatives passed the ADA Education and Reform Act on Thursday, February 15, 2018. The bill—which is also known as.

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Level Access Acquires Simply Accessible, Inc.

Expanding Level Access’s Reach to Canada and Beyond Vienna, Virginia – February 15, 2018 – Level Access, the global leader in digital accessibility, announces the acquisition of.

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Digital Accessibility for Fine Dining, Fast Food, and Other Eateries

As more dining establishments use the web for sharing menus, taking reservations, and processing online orders for pickup or delivery, feeding your customers’ need for.

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Papers, Please. Will Your Documents Pass Inspection After the 508 Refresh?

One of the most important changes in the Section 508 Refresh, which went into effect on January 18, 2018, is the way electronic documents are.

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Level Access asks, “Is Congress likely to take action on the ADA?”

Digital accessibility is a constantly changing area of law. There are no explicit regulations for private companies and although we have dozens of court decisions,.

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