Original Presentation Date: December 17th, 2020
Healthcare users that have disabilities such as motor coordination, visual impairments, and are hard of hearing, cannot get seamless access to healthcare services unless your digital assets are accessible. Our Chief Experience Officer and leading industry expert, Derek Featherstone, will share some of the top challenges that people with disabilities face along their healthcare journey as well as the challenges faced by organizations in addressing these accessibility concerns.
Webinar Resources include the webinar recording, CART transcript and PowerPoint slides.
About the Presenter
Chief Experience Officer, Level Access
Derek brings 20 years of usability analysis and accessibility consulting and training experience to his work with teams around the world, helping to make digital products more accessible and easier to use, while consistently improving practices, processes, and cultures to be more inclusive.
An internationally known speaker and authority on accessibility and inclusive design, Derek’s passion and focus is on ensuring accessibility and inclusion are seen as an integral part of user experience and service design, rather than as a simple checklist afterthought. He works directly with high-profile clients to ensure they craft and facilitate great user experiences for everyone, including people with disabilities.