How Gloat Creates Career Growth Opportunities for People of All Abilities

“Accessibility fosters equity,” says Nir Ben-Yair, Front End Team Lead at Gloat. “An accessible product can be used more effectively by more people. We’re striving to make our platform usable and accessible to everyone equally so people of all abilities can guide their own career path.”

With an estimated one billion people with disabilities worldwide¹ and a growing number in the workforce², the need to consider the digital accessibility of employee services is rising. In partnership with Level Access, Gloat is empowering their customers and staff to contribute to projects in new functional areas, develop skills, and foster new connections across their organizations—regardless of differences or traditional corporate structure.

Gloat’s focus on digital accessibility not only extends usability to their customer’s workforce but to a broader talent pool within the job market—including aging users and people with visual, auditory, and cognitive disabilities.

“We’ve gained a deep understanding of our customer’s needs using accessibility and inclusion as north stars throughout our growth,” adds Ben-Yair. “Level Access is helping us create a more usable, accessible product while preserving and refining our unique user experience. We’re ensuring elements like color contrast, clear text, and helpful links are abundant throughout the interface and will remain in place as our platform evolves.”

By incorporating user feedback, accessibility testing and best practices into product decisions, the Gloat team is yielding vast improvement in usability, most notably in the versatility and clearer navigation of their platform.

“Level Access not only helps us navigate the complexities of digital accessibility but has empowered our Product, Design, and Development teams with the know-how to consider accessibility upfront. New features are now more accessible by design,” Ben-Yair continues.

Accessibility is now discussed for every new feature the Gloat team builds, conferring with Level Access experts and the widely recognized Web Content Accessibility Guidelines (WCAG) to make the product as engaging and easy to use as possible.

“We’ve made it a companywide goal to sustain an “accessible point of view (POV)”, making accessibility a core value, and weaving it into every step of our innovation process,” adds Noelle Bloomfield, Gloat’s Director of Product Marketing. Accessibility is now incorporated into monthly engineering and product check-ins, training and education, new staff and customer onboarding, and routine product testing.

Like the Gloat organization, their commitment to creating an accessible, inclusive product experience has grown quickly—led by their user-centered approach to serving the diverse needs of their users.

“At Gloat, accessibility and inclusion have become core to who we are—from our employees to our culture to our ultimate customer experience. Becoming accessible is an ongoing journey and we are always improving,” concludes Ben-Yair. “We’re committed to empowering everyone with an equal opportunity to achieve their professional goals.”

Sources:

¹ World Health Organization (WHO) Disability and Health Fact Sheet, 2021.
² U.S. Department of Labor Bureau of Labor Statistics. Persons with a Disability: Labor Force Characteristics — 2021.