LendKey’s Director of UX, Giancarlo Deleon, shared how a commitment to customer experience led to a company-wide accessibility program, and talked about:
- LendKey’s business model and technology
- Why digital accessibility is important to them
- Their partnership with Level Access, including audits and training
- The inevitable bumps along the road to creating an inclusive user experience
Level Access and LendKey are both endorsed by the American Bankers Association with a shared commitment to digital accessibility, and the partnership between the two companies enables seamless accessibility as LendKey continues to help member banks grow their lending portfolios.
