The Only FedRAMP Certified Digital Accessibility Platform

Legal Obligations

In the Federal Government

The federal government requires all its electronic and information technology (EIT) products or services are accessible to people with disabilities.

This is legally required under Section 508 of the Rehabilitation Act of 1973. Section 508 applies to both federal agencies, their contractors, and vendors. If you sell into these markets, you will need to comply with specific digital accessibility standards.

In State and Local Government

In State and Local Government

Each state and local government adheres to its own mandates regarding the accessibility of EIT products and services, but nearly all states and most large local governments have some kind of standards.

Here is a breakdown of State and Local Laws regarding web accessibility.

As with federal government, if you sell into these markets, you will need to comply these standards.

In the Private Sector

Many private organizations and companies, especially in highly regulated industries, often require accessibility for their IT purchases. The American Disabilities Act (ADA) requires that companies provide accessibility in “spaces of public accommodation”.

A company’s websites and digital assets are now generally considered to be spaces of public accommodation.

ADA compliance lawsuits are increasing against companies with inaccessible websites. To avoid legal risk and to optimize the level of service provided, it is critical that companies ensure their websites meet Web Content Accessibility Guidelines (WCAG).

Market Risks & Opportunities

Removing the barriers to service opens your business up to a much broader customer base.

• Around 1 in 4 American adults has a life-impairing disability.
• The annual discretionary spending of people with disabilities is around $200 billion dollars in America and $7 trillion globally.
• Anyone can experience temporary or situational impairments. Accessible design supports those going through routine experiences like sprains, migraines, lost glasses, allergies, and loud environments.
• Digital accessibility supports the aging population as their abilities diminish with age.

Ignoring digital accessibility can lead to negative press and threaten a brand’s reputation. While a focus on accessibility strengthens a brands reach and reputation.

Diversity, Equity, and Inclusion

Technology and online services are now essential parts of our lives. Those with limited access to digital services are cut off from full and equal participation. Accessible design accommodates the needs of all your visitors, while smoothly guiding them towards your intended next action.

Web accessibility done right puts the user experience first. When brands remove barriers to service by integrating usability principles, they gain improved customer satisfaction, higher loyalty, and experience longer customer lifespans.