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Digital Accessibility Trends in Banking & Financial Services

Date: Tuesday, August 11th Time: 2:00PM ET / 11:00 AM PT Register for the Webinar Learn how organizations like yours are working to make their.

The 2020 State of Digital Accessibility in the Financial Sector Report
Industry Report: 2020 State of Digital Accessibility in Banking & Financial Services

Get a candid look into the accessibility programs of banking and financial services organizations–what drives them, who owns them, and the common challenges they face.

The 2020 State of Digital Accessibility Report
Webinar: The State of Digital Accessibility in 2020

Level Access Founder & CEO Tim Springer shares hard data and insights on digital accessibility trends, new developments, and key projections for the year ahead.

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FirstBank’s Organizational Approach to Digital Accessibility – Webinar Q&A

This post shares Q&A from the Banking for Good: FirstBank’s Organizational Approach to Digital Accessibility webinar. FirstBank’s Software Delivery Manager Melissa Alamo joined Matt Wolfson,.

The 2020 State of Digital Accessibility Report
Industry Report: The 2020 State of Digital Accessibility

This 2020 State of Digital Accessibility Report compiles the results of this year’s survey of over 1100 professionals across industries and job roles who shared.

Self-service kiosk
Ensuring Accessible Self-Service Experiences

Self-service tablets and kiosks can be found in just about every industry, from self-check-in at the doctor’s office to self-checkout at the grocery store. Due to COVID-19, more organizations are exploring self-service options to help their customers and employees maintain physical distance whenever possible.

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Banking for Good: FirstBank’s Organizational Approach to Digital Accessibility

Learn from FirstBank’s experiences and get practical guidance on developing and implementing a plan that works for your organization.

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Roostify Engages Level Access to Provide Digital Accessibility Excellence

The nation’s most trusted digital lending platform, Roostify, announced the selection of Level Access as their digital accessibility compliance provider.

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Value-Based Accessibility for Financial Services Companies

Learn how a value-based approach to accessibility can help organizations of all sizes in creating a lean, cost-effective practice of user-centered design, development, and project management. We’ll review case studies from some of Level Access’ clients in the financial industry, both large and small, and how they gained immediate benefits by integrating these accessibility techniques into their existing processes.

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Access to All, or Else: California Supreme Court Issues Unanimous Decision Affirming Equal Online Access 

Thanks to the unanimous ruling from White v. Square, slip op. at 16 (Cal. Aug. 12, 2019), a formal agreement or willingness to transact with.

A quizzical man looks at a screen showing an image of a bank, and online banking apps. An email notification looms large in the upper right corner
ADA Demand Letters and Settlements in Banking

Over the last 20 years, litigation in the area of the Americans with Disabilities Act (ADA) as applied to the Internet has drastically increased. The.

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Webinar:The ADA and Web Accessibility: How to Minimize Legal Risks in Banking

Original Presentation Date: June 25, 2019 Web accessibility lawsuits reached an all-time high in 2018, with over 2,250 filed cases. Now, more than ever, it’s.

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Webinar: LendKey’s Journey to Make Lending Simple Through Digital Accessibility

Original Presentation Date: Thursday, June 20th Are you unsure about the whys and hows of building a digital accessibility program at your organization? Learn why.

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Expanded for M-Enabling: The 2019 State of Digital Accessibility Report

UPDATE: The 2020 State of Digital Accessibility Report is available now! Level Access has expanded the 2019 State of Digital Accessibility Report to reveal more insights.

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Virginia Governor Vetoes Bill Imposing Waiting Period of Digital Accessibility Lawsuits

Virginia Governor Ralph Northam has vetoed House Bill 2296, a bill which would have amended the Virginians with Disabilities Act in digital accessibility suits against.

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Webinar Series:
Best of CSUN 2019

If you weren’t able to attend the 2019 CSUN Assistive Technology Conference (or maybe you were, but had to miss some of our sessions) now you’ll be able to enjoy the same talks by industry experts from the comfort of your own desk.

Retail and financial applications on a computer
What Financial Services Institutions Need to Know About Web Accessibility

Original Presentation Date: April 1, 2019 In this webinar for the banking and financial services industries, CEO Tim Springer discusses: Why financial institutions should pay.

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Digital Accessibility Crystal Ball: Will We See Different Types of Cases in 2019 and Beyond?

With digital accessibility lawsuits at record numbers—more than 2,250 cases were filed in federal court under Title III of the Americans with Disabilities Act in.

Retail and financial applications on a computer
LendKey Partners with Level Access to Deliver Exceptional Customer Experiences

Vienna, VA – February 20, 2019 – Level Access, the global leader in digital accessibility software and services, announced that LendKey — the digital lending-as-a-service.

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Digital Accessibility Case Filings Rebound in October/November after September Dip

While the decline in case filings in September may lead some to think the current wave of web accessibility litigation might be petering out, an.

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Over 470 Digital Accessibility Cases Filed in Q3 2018, Led By Lawsuits Against Retailers, Hotels, and Consumer Service Providers

More than 470 digital accessibility lawsuits were filed between July and September 2018, equaling 58% of total suits filed in 2017. These strong Q3 numbers.

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WCAG 2.1 Factsheet

When standards change, Level Access is here to bring clarity! Download our WCAG 2.1 Factsheet for a no-nonsense guide to the new success criteria. Contents.

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Digital Accessibility Litigation Up 24% in August 2018

If you are concerned about your organization’s risk of an ADA lawsuit, contact us for a complimentary Risk Assessment of your website. If you have already.

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Web Accessibility Litigation Targets Retail and Consumer Services, Government Agencies in July 2018

If you are concerned about your organization’s risk of an ADA lawsuit, contact us for a complimentary Risk Assessment of your website. If you have already.

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State Attorneys General Ask DOJ to Act Now on Website Accessibility Rules

Adding to a rising number of calls for clarity on digital accessibility rules, the Attorneys General of 18 states and the District of Columbia have.

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Over 150 Digital Accessibility Lawsuits Filed in June 2018

At least 154 digital accessibility lawsuits alleging violations of the Americans with Disabilities Act (ADA) were filed in federal court in June 2018. The retail,.

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SEC Rule Allows Management Companies to Post Reports Online—But Is Your Site Accessible?

Last month, the Securities and Exchange Commission (SEC) adopted rule 30e-3, which will allow registered management companies and unit investment trusts to provide shareholder reports online..

The scales of justice
Attorneys Provide Perspective On New Peoples Bank Case

In April, a federal judge dismissed a digital accessibility lawsuit against New Peoples Bank (NPB). The case, Carroll v. New Peoples Bank, was noteworthy for what it says.

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Federal Judge Dismisses Website Accessibility Suit as Moot after Website Made Accessible

In April, a federal judge in Virginia has found that a bank could not be sued for an inaccessible website under Title III of the.

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A B2B Buyer’s Crash Course in Digital Accessibility

Congrats! You have a job spending oodles of someone else’s money. But you’ve been told that you need to procure accessible technology. What exactly does.

Law books and a judge's gavel sit on a laptop
The Lawsuit Is Coming from Inside the Customer Base

Two recent lawsuits against financial services companies under the Americans with Disabilities Act show that legal risk doesn’t just come from so-called “surf-by lawsuits;” it.

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Plaintiffs Appeal, Shift Legal Theories as Credit Unions Win Dismissals in Web Accessibility Cases

In a string of recent decisions, judges in Virginia have dismissed at least four digital accessibility lawsuits against credit unions alleged to have violated Title.

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Building a Successful Accessibility Program for Your Financial Institution

Original Presentation Date: March 8, 2018 The last six months have brought a dramatic increase in litigation against financial institutions. With new actions against banks and.

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Federal Judge in Virginia Dismisses Suit Against Credit Union for Lack of Standing

On Friday January 26, a federal judge in Alexandria, Virginia, dismissed a lawsuit against the Northwest Federal Credit Union (Northwest FCU). The complaint alleged that.

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Small Bank Industry Group Settles ADA Claims, Adopts Digital Accessibility Guidelines

Late last year, the Independent Community Bankers of America (ICBA), an industry group representing banks with assets of $50 million or less, reached a settlement.

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Making Financial Apps Accessible to People with Disabilities

Banking from home is one thing, but how great is it that we can trade stocks on the beach or manage a 401k while sitting.

Making Investing and Wealth Management Accessible to People with Disabilities

People don’t have to phone in to buy and sell stocks and bonds anymore. This has been great for the Deaf community, and many others,.

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Making Online Banking and ATMs Accessible to People with Disabilities

Everyone wants equal access to their money. Gone are the days of stashing cash under your mattress or deciphering your handwriting in a checkbook register..

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Making Financial Technology Accessible to People with Disabilities

Don’t lock anyone out of being able to privately manage their finances. Clients with disabilities encounter many barriers when managing their money with online banking.

SSB’s Dr. Badrul Khan Meets with Nobel Laureate

SSB’s Training and e-Learning Specialist Dr. Badrul H. Khan, a world-renowned educator, author, speaker and consultant in the field of e-learning, met with Nobel Laureate.